Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.9 "Location is great."8.7 "
Easily accessible by car , said 87%." 7.2 "Great parking , according to 72%." 10.0 "City centre within easy reach , said 100%." 8.9 "89%enjoyed the restaurants & bars nearby ." 8.9 "89%liked the proximity to shopping ." 10.0 "100% thoughtparking was inexpensive ." -
8.8 "Pool is good."8.8 "
Clean pool , said 88%." -
8.6 "Great service."9.2 "92% found the
staff to be very friendly ." 8.5 "85% said thereception staff was great ." 8.6 "86% thought theservice was very professional ." -
6.8 "Internet is average."5.3 "53% thought the
wifi quality was ok ." -
5.4 "Rooms are ok."6.5 "
Beds were acceptable for 65%." 5.1 "51% thought theminibar was ok ." 5.7 "57% thought thekitchenette was ok ." 5.4 "For only 54%, thetv was ok ." -
4.3 "Breakfast is below average."
Overall Rating
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8.9 "Pool is good."
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8.8 "Great service."9.4 "94% found the
staff to be very friendly ." 8.6 "86% said thereception staff was great ." 8.5 "85% thought theservice was very professional ." -
8.7 "Location is great."8.6 "
Easily accessible by car , said 86%." 7.1 "Great parking , according to 71%." -
7.1 "Internet works."
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6.2 "Average comfort."6.7 "
Beds were acceptable for 67%." -
5.1 "Rooms are ok."6.7 "
Beds were acceptable for 67%." 5.1 "51% thought theminibar was ok ." 5.7 "57% thought thekitchenette was ok ." -
4.2 "Breakfast is below average."
Overall Rating
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9.0 "World class service."9.3 "93% found the
staff to be very friendly ." 8.7 "87% said thereception staff was great ." -
8.8 "Location is great."8.4 "
Easily accessible by car , said 84%." 9.5 "Good access to the airport , said 95%." -
8.7 "Pool is good."8.6 "
Clean pool , said 86%." -
6.7 "Internet is average."5.2 "52% thought the
wifi quality was ok ." -
5.4 "Rooms are ok."5.1 "51% thought the
minibar was ok ." -
4.3 "Breakfast is below average."
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4.2 "Bad amenities."3.7 "63% thought the
building wasn't nice ."
Overall Rating
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9.0 "Terrific location."8.6 "
Easily accessible by car , said 86%." -
8.8 "Pool is good."
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8.7 "Good value."
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8.6 "Great service."9.4 "94% found the
staff to be very friendly ." 8.6 "86% said thereception staff was great ." 8.4 "84% thought theservice was very professional ." -
5.4 "Rooms are ok."5.6 "Only 56% said
rooms were clean enough ." 6.3 "Beds were acceptable for 63%." 5.5 "55% thought thekitchenette was ok ." -
3.7 "Vibe wasn't good."2.8 "72%
criticized the unstylish hotel ."
Overall Rating
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8.9 "Pool is good."
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8.9 "Location is great."8.6 "
Easily accessible by car , said 86%." 7.3 "Great parking , according to 73%." -
8.8 "Great service."9.2 "92% found the
staff to be very friendly ." 8.7 "87% said thereception staff was great ." 8.8 "88% thought theservice was very professional ." -
6.6 "Internet is average."5.2 "52% thought the
wifi quality was ok ." -
6.0 "Average comfort."6.5 "
Beds were acceptable for 65%." -
5.3 "Rooms are ok."6.5 "
Beds were acceptable for 65%." 5.8 "Only 58% saidrooms were clean enough ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.8review from
Upstairs folks were noisy
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8.5review from
location easy to find. nice rooms. outstanding office staff. check in and check out both smooth and easy with Heba. Ahmad attentive to situation with noisy guests upstairs (seriously, they sounded like a herd of elephants clamping around up there! even my noisy 11 year old complained about the noise level.) he moved them ... we had a very restful night. then two nights with moderate noise. staff friendly, yet professional. the 11 year old loved the pool and we love that he then slept soundly. relatively affordable. downstairs rooms get waaay too much noise from upstairs. even my hard-of-hearing father mentioned how noisy it was. housekeeping staff seem unclear on how many people are staying in rooms, even for consecutive nights ... had to get towels twice! shower grout moldy. ceiling and on wall near ceiling moldy.
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4.8review from
Close to highway, room was dark, weird smell everywhere, bed was not very comfortable, poor internet connection
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9.7review from
Excellent price (best price in the area) Friendly and helpful staff, clean, comfortable bed, easy access and parking, fridge and microwave in the room (coffee is in the lobby), 24 hr IHOP next door. Freeway noise: It is right next to the freeway, a mixed blessing because it is easy to get to, but the soundwall didn't get rid of the noise but instead seemd to make it this haunting whosh/screech. I overcame that by leaving the fan on in the bathroom and the bathroom door partially open and that masked it enough so I was able to sleep.
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10.0review from
The staff they were great very polite and the rooms were very clean The other guest were very noisy.
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10.0review from
Athena was extremely nice and helpful!
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6.0review from
There was mold on the shower floor. I asked twice for bleach to clean it myself but never got it. There are holes in the carpet.
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8.0review from
It was and indoor like motel over all it was quite. And locked hallways doors as well as the door do to the room. It was clean. I booked though kayak however they didn't tell me when I got there of have to pay $100 for a security deposit. :/ The front desk seemed pretty strict on it. Hoping I get it back to cuz you can't get it garenteed before you leave.
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7.7review from
quality of room, beds, shower/tub, tv, and staff were helpful not enough end tables next to bed, there was only one and had to improvise the other side.
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8.2review from
The room and bathroom were clean, had high ceilings, was very satisfactory The TV channels weren't great, but we weren't there to watch TV anyway.
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2.8review from
Brown streak on the bed, crushed bugs on the walls, sliding doors bolted shut. Avoid!
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6.0review from
Location, location, location. Easy access and very close to our business location. Friendly and helpful staff. Older hotel undergoing renovations - clearly intended to improve the facility. Clean, neat, surprisingly large room. Great parking for our large vehicle with cargo trailer. Wow - worst mattress in decades of business travel. Small towels and very weak shower (okay - there's a drought). First time to find a room without a hair dryer. The good and the bad both exist here - would stay again though - feels like they are headed in the right direction...just make sure to replace the mattresses too...
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8.0review from
good location and clean room
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8.8review from
Upstairs folks were noisy
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8.5review from
location easy to find. nice rooms. outstanding office staff. check in and check out both smooth and easy with Heba. Ahmad attentive to situation with noisy guests upstairs (seriously, they sounded like a herd of elephants clamping around up there! even my noisy 11 year old complained about the noise level.) he moved them ... we had a very restful night. then two nights with moderate noise. staff friendly, yet professional. the 11 year old loved the pool and we love that he then slept soundly. relatively affordable. downstairs rooms get waaay too much noise from upstairs. even my hard-of-hearing father mentioned how noisy it was. housekeeping staff seem unclear on how many people are staying in rooms, even for consecutive nights ... had to get towels twice! shower grout moldy. ceiling and on wall near ceiling moldy.
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9.7review from
Excellent price (best price in the area) Friendly and helpful staff, clean, comfortable bed, easy access and parking, fridge and microwave in the room (coffee is in the lobby), 24 hr IHOP next door. Freeway noise: It is right next to the freeway, a mixed blessing because it is easy to get to, but the soundwall didn't get rid of the noise but instead seemd to make it this haunting whosh/screech. I overcame that by leaving the fan on in the bathroom and the bathroom door partially open and that masked it enough so I was able to sleep.
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10.0review from
The staff they were great very polite and the rooms were very clean The other guest were very noisy.
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10.0review from
Athena was extremely nice and helpful!
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8.0review from
It was and indoor like motel over all it was quite. And locked hallways doors as well as the door do to the room. It was clean. I booked though kayak however they didn't tell me when I got there of have to pay $100 for a security deposit. :/ The front desk seemed pretty strict on it. Hoping I get it back to cuz you can't get it garenteed before you leave.
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8.2review from
The room and bathroom were clean, had high ceilings, was very satisfactory The TV channels weren't great, but we weren't there to watch TV anyway.
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8.0review from
good location and clean room
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4.8review from
Close to highway, room was dark, weird smell everywhere, bed was not very comfortable, poor internet connection
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6.0review from
There was mold on the shower floor. I asked twice for bleach to clean it myself but never got it. There are holes in the carpet.
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2.8review from
Brown streak on the bed, crushed bugs on the walls, sliding doors bolted shut. Avoid!
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6.0review from
Location, location, location. Easy access and very close to our business location. Friendly and helpful staff. Older hotel undergoing renovations - clearly intended to improve the facility. Clean, neat, surprisingly large room. Great parking for our large vehicle with cargo trailer. Wow - worst mattress in decades of business travel. Small towels and very weak shower (okay - there's a drought). First time to find a room without a hair dryer. The good and the bad both exist here - would stay again though - feels like they are headed in the right direction...just make sure to replace the mattresses too...
