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The location and invironment around the Hotel Service in Restaurant can be improved. We waited a very long time to get our Salad, afterwards our Main Coerce and finally to be allowed to pay.
location was great for us. the staff was very nice and friendly. parking not adequate. we also would have liked a hotwater kettle in the room to make tea. quite common all over the world.
Nicely located at the edge of a little park. Great breakfast. Hard beds (good thing). Ideal for a few days visit to Moviepark Germany. Only one farely thin blanket on the beds, but they brought an extra blanket when asked.
Good location, good sound-proofing, excellent breakfast buffet, good value for money
The Breakfast. The decorations.
Having to pay for internet connection. The breakfast was overpriced.
The $$$ was right. 4 stars Not good enough signage outside. Marquis not lit.
Staff were super friendly and breakfast buffet was great. The room was nice and comfortable as well.
A nice hotel with a cruise theme, was pleasant to stay at. Although I didn't have breakfast I stayed with some friends who had and the buffet was really grand. The bed mattress was far too soft and the blanket was a tad too short. No minibar in the room. Waited about half an hour for a waitress to take my order at the bar when I arrived, and there were only 5 other customers.
Very nice location. very compliant staff. good food and variety. Moat was very nice and main building. facilities very good The on line system not carrying out requests!! The room should not of been advertised superior as it most certainly was not. Even as a three star I am unsure it would fit that description. Should of been informed that the double bed was two beds put together as my partner and I being a young couple in love found making love an obstacle course as the beds kept spliting and us falling through!!! Had I known I would of booked one double bed not two odd sized beds put together. I am not sure whether I would stay again because of the room I would like to see what better rooms were on offer.
Please write at least 15 words
Great atmosphere, extreme friendly staff
Very special place Humidity in the room
Very beautiful castle, in an ideal situation to visit the area of Munsterland and its castles. Very nice room in the central building of the castle, comfortable and spacious. Excellent dinner, breakfast and service. Easy to park and free of charge! Better information on the location and services related to the fitness facilities and swimming pool is needed.
Very good restaurant and friendly service
Evening staff were excellent, nothing seemed to be too much trouble for them. Large, well prepared and tasy food portions. Good facilities. Helpful reception staff. Breakfast staff made us and other guests feel like we were in the way. Cleaning around us to get their work done. Everything seemed to be too much trouble. We had to clear and lay our own table as it was clear that the staff were not going to do it. Maybe some training needed for the breakfast staff.
The staff was very nice and knew English very well and also understood our less then perfect German. Cute hotel with very tasty and good food. Big room and big beds. Very clean and nice. Lots and lots of flies in the restaurant, as the hotel is right next to fields with crop and cows. The pillows were slippery and too soft, woke up with pain in my neck.
Both the quality of the evening dinner and support from the hotel staff was excellent
Clean, comfortable hotel next to the Church. The bells in the morning where unexpected but not unpleasant. Food was good with an excellent breakfast.
The owner is nice,this is my second time to live there. they gave me the better room than last time.
Very quiet place Nothing
friendly staff, but obviously run on a budget.continental breakfast was just adequate with insufficient bread rolls.
Extremely polite and forthcoming staff. The kitchen was servicing a special event when we arrived; nevertheless we have been offered an excellent lunch. The dinner was also excellent, the cuisine of this hotel is remarkable. It is very clean, well maintained and the place is very quiet. Nothing that we did not like; the hotel is a bit far from the city, but one enjoys the nature.
Very friendly and forthcoming staff (it is a family run business and you feel it), very clean, big and comfortable room and a spacious bathroom, excellent breakfast and a very good restaurant which is worth visiting even if you do not stay in the hotel. They also have their own sauna, small, but very good. The hotel is near a rather busy road and you can hear it.
We where well taken care of. The staff was very much helpful with our requests for help and guidence. There was big, bright and clean rooms. The restuante in connections to the hotel was of verry good quality. If we need to travel to Dorsten another time we will use Hotel Albert.
Nice breakfast included. Attached restaurant. Hotel is clean and kept up very well. Located in a nice area. No ice available, A vending machince for cigarettes only no water or softdrink vending machine. No coffee available until 7:00 am breakfast. No airconditioning. Lots of traffic noise during daytime.
Settings are great. Lack of English language reading materials and signs. No free Wifi.
Clean, staff very friendly and the diner was excellent. Best meal that I've had in a while. None
The staff were extreamly curtious and helpful. Check-in was effifient. The room was clean, spacious and comfortable. The restaurent was good with a friendly atmosphere and the food was excellent Nothing
The staff was very kindly and the meals at the hotel were excelent. no
Easy to find - close to Movie Park Germany The fourth bed at the family room was insuficient
Located on outskirts of Dorsten. Staff friendly & helpful. Clean. Good breakfast but bad bed and worse pillow! Only one very flat uncomfortable pillow per person and bed was very hard
The staff is awesome! Always friendly, polite and helpful. The rooms are modern, big and well equipped. Breakfast is great. Fast moving traffic in front of the parking lot exit. The high brush makes it a little tricky at times to get out.
It was clean and tidy and in a good location. I was given a smoking room and it really smelt terrible. I asked to be moved but they were fully booked. Did not sleep very well due to being in a smoking room and a room overlooking the main road which was busy. Be aware when booking that they allow smoking in this hotel and it really does smell like a stale ashtray
birds were wooden and creaky ! there was no food in the evening .
The breakfast was amazing, the decor was in the common rooms was very nice, our room was perfectly fine. The area is beautiful.
The restaurant, the bathroom I would like a bigger TV
Very friendlyy, impressive breakfast. Whirlpool etc out of order
The food!! No A/C in the rooms