Good to know
Value for money
Distance to city center
|Reykjavik Keflavik Intl|
Distance to airport
|"Beautiful hotel and great staff."||(in 75 reviews)|
|"Great breakfast with variety of choice"||(in 102 reviews)|
|"The food was amazing!"||(in 25 reviews)|
|"Restaurant was great but over priced."||(in 6 reviews)|
|"Spa needs to be open later."||(in 9 reviews)|
|"Bad smell/odor in the bathroom"||(in 7 reviews)|
Time of year
Show reviews that mention
|beautiful hotel||in 189 reviews|
|beds were comfortable||in 40 reviews|
|breakfast buffet||in 239 reviews|
|city center||in 80 reviews|
|free parking||in 42 reviews|
|free shuttle||in 44 reviews|
|good food||in 68 reviews|
|good value||in 24 reviews|
|great choice||in 5 reviews|
|higher priced||in 19 reviews|
|iceland||in 19 reviews|
|long walk||in 58 reviews|
|reception area||in 10 reviews|
|reykjavik||in 14 reviews|
|room ready||in 54 reviews|
|smell of sulphur||in 20 reviews|
|spa facilities||in 49 reviews|
|staff were very friendly||in 269 reviews|
Beautiful hotel, very pleasant staff
Everything about this stay was fantastic. The rooms were massive by European standards and so were the beds. They were heated nicely and had heated towel racks, lighting and tech was great. The staff were so friendly and helpful. The location was pretty good.
The only downside is you aren't right downtown but it's tough to say really what downtown actually is. It's such a big sprawl of a city so it's in Reykjavik but just not the heart I guess, they have a shuttle to make up for this.
Location was a bit away from the city centre. Taxi cabs are very expensive.
Not very accommodating
They were very Eco-friendly and "green." Pretty clean and modern.
The staff was not very accommodating at all. I reserved a superior room with a double bed, and they gave us 2 twin beds. After speaking with the front desk, all they could tell us was that they are fully booked, and that you're never guaranteed the type of bed you want, but we could push the 2 twin beds together if we'd like. No, thank you. We were only staying there for one night, so we decided not to push the issue. Checkout is at noon, but after reading the hotel info they provide you with in the room, I saw they offer late checkout at 2pm as an option. So, that evening I called the desk to request late checkout, and the woman I spoke with could not give me a yes or no. She said I have to speak with the day staff. I called at 8am the following morning and the woman informed me again that they are fully booked. Ok, but I'm just asking to check out at 2pm. Check in for any new guests is at 4pm. That still gives cleaning crew 2 hours to get the room ready for any new guests arriving. I even tried to compromise and say can we at least stay until 1pm? We were catching the shuttle to the airport at 2pm from the hotel, and didn't have anywhere to go for 2 hours if we checked out at noon. She told me they could hold our luggage and we could go downtown and shop. No, I'm not risking missing the airport shuttle because you told me to go to town and spend $$. So after me asking the same question in 4 different ways, she finally said ok, you can check out at 1pm. Well wow! Thanks a million, Grand Hotel. We won't be staying with you on our next trip to Iceland.
The hotel was very clean, staff were helpful, our room had a beautiful view of the city and the water, and the room itself was nice. The double bed fit two large adults easily, which was a concern when we were booking. The bathroom also included a tub in addition to the shower. The lobby area was nice with large doors to see out when waiting for tour guides or cabs, and was filled with pamphlets of various activities. Hair dryer/iron & board/mini fridge and laundry service pick up available.
The location was a bit further from the city than anticipated, it's listed as a medium walking distance, it is walkable, just not desirable on cold/rainy nights, approximately 20kr cab ride. The dinner buffet was fairly expensive and we didn't really care for it, we preferred the restaurants around the corner or in town and the cost was similar or less, potentially regular ordering tasted better than the buffet. No shampoo/conditioner/lotion, I always bring my own, but wanted to note.
With a stay at Grand Hotel Reykjavik in Reykjavik (Laugardalur), you'll be within a 10-minute drive of Laugavegur and Harpa. Featured amenities include a business center, express check-in, and express check-out. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
based on 738 reviews
Value for money
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Reviews about Grand Hotel Reykjavik
Most Popular Landmarks
- Ásmundarsafn 330 yd
- Reykjavik Park and Zoo 0.6 mi
- Solfar 1 mi
- Hallgrímskirkja 1.1 mi
- Listasafn Einars Jónssonar 1.1 mi
- Perlan 1.2 mi