Pros (+) The price
Cons (-) Unsafe, unclean, and loud
2 stars
Diamond Inn And Suites
Photos of Diamond Inn And Suites
Overview
Diamond Inn & Suites is located in Richmond and offers free Wi-Fi. It is also situated only minutes away from The Diamond.
There are a range of facilities on offer to those staying at the hotel, including a 24-hour reception, a car rental desk and an express check-in and check-out feature. It also offers a lift and a vending machine.
Every room at Diamond Inn & Suites has a refrigerator and all the necessities for a comfortable stay.
Richmond International Airport is less than a 20-minute drive from the hotel. Hotel Richmond, Downtown Richmond and Richmond International Raceway are a short drive away.
Latest deals for Diamond Inn And Suites
Amenities at Diamond Inn And Suites
- Free Wi-Fi
- Free parking
- Flat-screen TV
- TV
- Cable or satellite TV
- Internet
- Laundry facilities
- Complimentary breakfast
- Express check-out
- ATM on-site
Basics
- Free Wi-Fi
- Internet
- Body soap
- Linens
- Towels
- Fire extinguisher
- Air-conditioned
- Smoke alarms
- Heating
Accessibility and suitability
- Non-smoking rooms available
- Lowered sink
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
- Private entrance
General
- Quiet street view
- Carpeted
- Seating area
- City view
- Hardwood or parquet floors
- Sofa
Bathroom
- Bathtub
- Toilet
- Toilet paper
- Shower
- Private bathroom
Dining
- Refrigerator
- Vending machine (drinks)
- Vending machine (snacks)
- Microwave
- Snack bar
Services and conveniences
- ATM on-site
- Car rental
- Express check-out
- 24hr front desk
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- TV
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Outdoor
- Balcony
Laundry
- Laundry facilities
Bedroom
- Socket near the bed
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Reviews of Diamond Inn And Suites
4.5
Mediocre
278 verified ratings
Wonderful
23
Very good
26
Good
41
Okay
23
Fair
48
Mediocre
18
Poor
99
Summary of reviews
Guests say
Guests consistently reported poor service and cleanliness issues, with many rooms described as dirty and poorly maintained. While some appreciated the spaciousness of the rooms and the hotel's location, the overall sentiment was negative due to the lack of basic amenities and unsatisfactory conditions.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Pros (+) Adequate the location wasn't in the bustle of the city but was close enough to everything Richmond has to offer. It is very close to the bus station and the baseball field. I don't mind this type of hotel because we only use it to sleep and shower so the amenities aren't as important.
Cons (-) Complimentary toiletries and hair dryer weren't provided. there was only 1 hanger in our room. Could have used more towels- there was no hand towel by the sink and no extra towels in the rooms (just 2 towels, 2 wash clothes and one tub mat). No tv channel guide.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best features of the rooms at Diamond Inn And Suites?
Guests have praised the clean and spacious rooms at Diamond Inn And Suites, with many mentioning the convenience of having a refrigerator and microwave in the room.
Is parking readily available at Diamond Inn And Suites?
Absolutely! Diamond Inn And Suites offers free parking, making it convenient for guests with vehicles.
What can guests expect from the complimentary breakfast at Diamond Inn And Suites?
Guests can enjoy a complimentary breakfast during their stay at Diamond Inn And Suites, providing a convenient start to the day.
When is the best time to visit Diamond Inn And Suites?
Consider visiting Diamond Inn And Suites in February for the high season, ensuring a great experience with the hotel's offerings.
How is the customer service at Diamond Inn And Suites?
Guests have appreciated the polite and helpful staff at Diamond Inn And Suites, ensuring a pleasant and accommodating stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on the First Floor
Several guests found first-floor rooms convenient for easy access to their rooms.
Consider Bringing Your Own Toiletries
Some guests reported that the provided toiletries were insufficient, so consider bringing your own to ensure you have what you need.
Check the Functionality of Room Appliances
Some guests experienced issues with room appliances such as the fridge, microwave, and shower, so it's advisable to check their functionality upon arrival.
Be Mindful of the Surrounding Area
Several guests expressed concerns about the surrounding area, particularly in terms of safety and cleanliness, so it's advisable to be mindful of this when staying at the hotel.
Consider Bringing a Desk Lamp
A guest mentioned that the room's lighting was dim, so consider bringing a desk lamp if adequate lighting is important to you.
Be Prepared for Noise
Some guests reported noise-related issues, so it's advisable to be prepared for potential noise disturbances during your stay.
Check for Cleanliness Upon Arrival
Several guests mentioned issues with room cleanliness, so it's advisable to thoroughly check the room for cleanliness upon arrival and request a change if necessary.
Verify the Functionality of In-Room Amenities
Some guests encountered issues with in-room amenities such as the TV and air conditioning, so it's advisable to verify their functionality upon arrival.
Be Cautious of the Smell
Some guests reported unpleasant odors in the rooms and common areas, so it's advisable to be cautious of any lingering smells during your stay.
Consider Alternative Accommodation
Given the varied feedback on the hotel, it may be worth considering alternative accommodation options in the area.
Location
1600 Robin Hood Road, Richmond, VA 23220
What's nearby
- Virginia Museum of Fine Arts1.4 mi
- Hollywood Cemetery2.5 mi
- Richmond International Raceway2.6 mi
- John Marshall House2.6 mi
- Library of Virginia2.6 mi
- Hotel Richmond2.7 mi
- The Valentine2.7 mi
- Dominion Resources2.7 mi
- Tredegar Iron Works2.7 mi
- Virginia State Capitol2.8 mi
- Museum of the Confederacy2.8 mi
- Virginia Commonwealth University2.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Diamond Inn And Suites
Low season | February |
|---|---|
High season | June |
Average price (weeknight) | $68 |
Average price (weekend night) | $76 |
When to book a room at Diamond Inn And Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Diamond Inn And Suites
FAQs when booking at Diamond Inn And Suites
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Value for money | 5.8 |
|---|---|
Distance to city center | 2.5 mi |
Nearest Airport | Richmond Byrd Intl |
Distance to airport | 9.0 mi |
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