Older hotel. Shower did not drain. Smelled a little musty. Breakfast was very limited.
4 stars
The Berkeley Hotel
1200 East Cary Street, Richmond, VA 23219, United States
Richmond, VA
See location+1 804 780 1300Official websitePhotos of The Berkeley Hotel
Overview
Nestled in the heart of the Shockoe Slip Historic District, The Berkley Hotel offers comfortable upscale accommodation for guests. The European-style boutique hotel boasts 55 guestrooms, artfully styled with high ceilings, high-quality fabrics and solid cherry furnishing. The guestrooms feature air conditioning, flat-screen TVs, and private bathrooms. Upgraded suites come with added living spaces, multiple beds, and scenic terrace views.
Guests get to enjoy a daily cooked-to-order breakfast with optional room service. The hotel also houses an on-site restaurant that serves regionally inspired dishes over breakfast, lunch, and dinner, as well as a lounge where guests can enjoy hand-crafted cocktails and wine. In addition, the hotel is situated close to several nearby restaurants, such as The Cobblestone Bar and Grill, Sam Miller’s Restaurant and Mijas Cantina.
Visitors at the hotel are provided complimentary wireless internet in the rooms and public areas. Other amenities include a limo/town car service and a 24-hour full-service business center. The hotel also boasts more than 3,650 square feet of space for meetings and other events with quiet meeting spaces, a 100-guest ballroom, smaller meeting rooms, and provisions for audio-visual equipment on request.
The Berkley Hotel’s location in downtown Richmond puts it within minutes from the Canal Walk, the Virginia State Capitol, and the Old City Hall. It’s within a 30-minute walk from the Altria Theater and 20 minutes from the Richmond Coliseum. It’s also situated 20 minutes from the Richmond International airport. Other nearby landmarks include the Great Richmond Convention Center, Virginia Commonwealth University, and Broad Street.
Latest deals for The Berkeley Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Berkeley Hotel
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- Bottle of water
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Hypoallergenic
- No smoking
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
- Storage available
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Dining
- Restaurant
- Bar/Lounge
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- CD player
- TV
Parking and transportation
- Parking
- Valet parking
- Private parking
Outdoor
- Terrace/Patio
- Balcony
- Outdoor furniture
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Safe
Fitness
- Fitness center
Reviews of The Berkeley Hotel
8.1
Very good
978 verified ratings
Wonderful
537
Very good
156
Good
121
Okay
47
Fair
46
Mediocre
35
Poor
36
Summary of reviews
Guests say
Guests appreciated the great location and cleanliness of the hotel, along with the friendly staff. However, many reviews pointed out issues with noise levels, uncomfortable beds, and a lack of essential amenities like proper chairs and refrigerators. Some guests also experienced maintenance issues and deceptive advertising regarding parking fees.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.2 out of 10
702 reviews
7.3 out of 10
87 reviews
9.1 out of 10
31 reviews
9 out of 10
13 reviews
All reviews
The staff was excellent. Raven went above and beyond and made you feel so welcome. Utterly charming!
Cons (-) Did a similar review for Expedia right after I had checked in. In my review I suggested updating some of the rooms and hotel features. My review got sent to the hotel staff immediately and they responded promptly. When we arrived downstairs the next morning for checkout the receptionist was gossiping with the bellmen about our review and speaking negatively about us. When she noticed we had arrive...
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Pros (+) Elegant clubby atmosphere. Well appointed room and comfy bed.
Cons (-) Plumbing made noise during the night.
Pros (+) -Great location -Beautiful hotel -Very friendly and helpful staff -Pizza deliveries right to room door
Cons (-) -Menu was not as expanded as I thought it would be -Reserved room w/ balcony. To our major disappointment, our balcony had a 5 1/2 foot wall that was not noted in advertisement - major let down.
Pros (+) Clean. Great location! Comfortable bed.
Cons (-) Broken coffee maker. No biggie, Starbucks is across the street.
Pros (+) Room / Hotel staff overall was clean and hospitable
Cons (-) I didn't like the fact that we were stuck in a room in the back facing a wall. I will probably go back to the Omni or try the Renaissance Hotel next time in Richmond. At least there you're not looking at brick walls. I parked on the street couple blocks up due to over priced valet......it simply isn't needed with the parking garages around.
Pros (+) Staff was friendly and helpful, room was clean and quiet.
Cons (-) Lighting in the room was not bright enough; at least one mirror should be available in the room, outside of the bathroom; headboard was not attached firmly so it banged against the wall with any movement(had to wedge a towel between it and the wall).
Pros (+) Quaint and location was great! Staff was fantastic! Every one of them during our stay-- from the valet to housekeeping.
Cons (-) The noise from the street and the bed mattress seems to be old.
Pros (+) The staff was extremely helpful and willing to support with all our needs! Great location in downtown Richmond. Walking distance to great resturants and bars.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast options?
The hotel offers a daily cooked-to-order breakfast with optional room service, and guests have mentioned the lovely restaurant across the street as a great dining option.
Are there any concerns about the hotel's amenities?
Some guests have mentioned the very low water pressure in the shower and the lack of a mini refrigerator in the room as areas for improvement.
What are the highlights of the hotel's location?
The hotel is situated in the heart of the Shockoe Slip Historic District, within walking distance of several attractions, excellent dining options, and the nearby Tobacco Company.
How is the hotel's customer service?
Guests have praised the amazing staff, describing them as very friendly, helpful, and welcoming. Some guests have also highlighted the seamless check-in process and the warm and helpful front desk staff.
What are the parking options at the hotel?
While parking can be a bit of a challenge, the hotel offers parking and valet parking. Some guests have mentioned that the valet service was very nice and prompt.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Explore Nearby Dining Options
The hotel is situated close to several nearby restaurants, such as The Cobblestone Bar and Grill, Sam Miller’s Restaurant, and Mijas Cantina, providing guests with a variety of dining choices within walking distance.
Consider Requesting Daily Maid Service
Some guests noted that daily maid service was not provided unless requested. If you prefer regular room cleaning, it's advisable to request this service during your stay.
Check for Room Amenities
Some guests were disappointed by the absence of a mini refrigerator in the room. If this is important to you, it's recommended to check for this amenity when booking.
Inquire About Breakfast Options
While the hotel offers a daily cooked-to-order breakfast, some guests found it to be limited or sparse. It may be helpful to inquire about the breakfast options to ensure they meet your expectations.
Take Advantage of the Hotel's Location
The hotel's downtown location puts it within minutes from the Canal Walk, the Virginia State Capitol, and the Old City Hall, offering convenient access to nearby attractions and landmarks.
Be Mindful of Parking Costs
Some guests found the parking or valet service to be expensive. It's advisable to consider the cost of parking and explore alternative parking options in the area if needed.
Consider Room Renovations
A few guests mentioned that the hotel rooms and facilities felt outdated and in need of renovation. If modern accommodations are important to you, it's worth considering this aspect when booking.
Engage with Friendly Staff
Many guests praised the staff for being friendly and helpful, creating a welcoming atmosphere. Engaging with the staff for recommendations and assistance can enhance your overall experience at the hotel.
Check for Nearby Entertainment
The hotel's proximity to the Richmond Coliseum and the Altria Theater provides easy access to entertainment venues, making it convenient for guests interested in attending events or shows during their stay.
Location
1200 East Cary Street, Richmond, VA 23219
What's nearby
- Downtown Richmond192 yd
- Virginia State Capitol365 yd
- Hotel Richmond0.3 mi
- Virginia Commonwealth University0.3 mi
- Library of Virginia0.4 mi
- VCU Health Medical Campus0.4 mi
- Museum of the Confederacy0.4 mi
- John Marshall House0.4 mi
- The Valentine0.5 mi
- Edgar Allan Poe-Museum0.5 mi
- Tredegar Iron Works0.6 mi
- Dominion Resources1 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Berkeley Hotel
Low season | November |
|---|---|
High season | August |
Average price (weeknight) | $212 |
Average price (weekend night) | $237 |
When to book a room at The Berkeley Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at The Berkeley Hotel
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Value for money | 8.0 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Richmond Byrd Intl |
Distance to airport | 6.6 mi |