Cons (-) I don't like the redesigned rooms. They feel like dorm rooms. The furniture is cheap and has no style.
2 stars
Holiday Inn Express Richmond - Downtown
Photos of Holiday Inn Express Richmond - Downtown
Overview
Hotel with free breakfast, a short walk to Virginia Commonwealth University A 24-hour fitness center, a 24-hour business center, and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and concierge services are onsite. Holiday Inn Express Richmond Downtown, an IHG Hotel offers 100 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the hotel include a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Holiday Inn Express Richmond - Downtown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Holiday Inn Express Richmond - Downtown
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- 24hr front desk
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
General
- Family rooms
- Seating area
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
Bathroom
- Shower
- Hairdryer
- Toilet
- Private bathroom
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Parking
- Private parking
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kid-friendly buffet
- Complimentary breakfast
Bedroom
- Alarm clock
Workspace
- Desk
Things to do
- Bicycle rental
Fitness
- Fitness center
Reviews of Holiday Inn Express Richmond - Downtown
8.0
Very good
782 verified ratings
Wonderful
334
Very good
139
Good
119
Okay
51
Fair
57
Mediocre
34
Poor
48
Summary of reviews
Guests say
Guests appreciated the spacious rooms, convenient location, and friendly staff at the hotel. The free breakfast received positive feedback, highlighting it as a bonus for visitors. However, there were numerous complaints regarding the cleanliness of the rooms, with many mentioning unpleasant odors and the need for better maintenance. The service, particularly at the front desk, was criticized for being rude and unprofessional, which detracted from the overall experience.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Filters
All filters
Filters
Review rating
Traveler type
Time of year
Filters
Review rating
Traveler type
Time of year
Score by provider
8.2 out of 10
541 reviews
7.5 out of 10
130 reviews
9.9 out of 10
2 reviews
8.6 out of 10
5 reviews
All reviews
Pros (+) The bed was pretty comfortable and the room was a good size. Could not hear neighbors.
Cons (-) Really low water pressure in the shower and cold water for 10min before it got hot.
Pros (+) Pleasant stay & location
Cons (-) Dirty nightstand
Pros (+) Location, parking, cleaniliness, free breakfast
Cons (-) Nothing
Pros (+) King suite was nice size and we heard no noise from out in the hallway. Location was very convenient for the marathon start and finish
Cons (-) $10 parking charge
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Holiday Inn Express Richmond - Downtown?
The breakfast at Holiday Inn Express Richmond - Downtown offers a variety of options including eggs, sausage, cinnamon rolls, fruit, juice, cereals, yogurt, cream cheese, jam, toast, bagels, and muffins. Additionally, there are vegetarian options available.
Are the beds at Holiday Inn Express Richmond - Downtown comfortable?
Yes, guests have consistently mentioned that the beds at Holiday Inn Express Richmond - Downtown are comfortable and provide a good night's sleep.
Is parking available at Holiday Inn Express Richmond - Downtown?
Yes, Holiday Inn Express Richmond - Downtown offers private parking for guests, providing convenient and secure parking options.
What is the cleanliness like at Holiday Inn Express Richmond - Downtown?
Guests have frequently praised the cleanliness of Holiday Inn Express Richmond - Downtown, with many reviews highlighting the exceptional housekeeping and cleanliness of the rooms.
When is the best time to visit Holiday Inn Express Richmond - Downtown?
The high season at Holiday Inn Express Richmond - Downtown is in March, offering a great opportunity to experience the hotel's central location and comfortable accommodations.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting in February, which is considered the low season.
Explore Nearby Attractions
The hotel's proximity to various attractions such as the American Civil War Center at Historic Tredegar and the Virginia State Capitol makes it convenient for sightseeing.
Check Room Amenities
Some guests appreciated the spacious rooms, comfortable beds, and the availability of power and USB outlets. It's advisable to check for these amenities when booking.
Be Mindful of Noise
A few guests mentioned noise disturbances, particularly on weekends. Light sleepers may want to prepare for potential disturbances.
Parking Considerations
While some guests found the parking convenient, others had negative experiences. It's advisable to inquire about the parking situation before arrival.
Breakfast Timing
Arriving early for breakfast is recommended, as some guests found that certain items were not replenished towards the end of the breakfast hours.
Elevator Wait Times
During peak times, the wait for the elevator can be long due to only one elevator being operational. Guests may want to consider this when planning their day.
Staff Friendliness
Numerous guests praised the friendly and helpful nature of the staff, particularly highlighting individual staff members for their exceptional service.
Consider High Season Visits
If you prefer livelier atmospheres and events, consider visiting in March, which is considered the high season.
Location
201 East Cary Street, Richmond, VA 23219
What's nearby
- American Civil War Center at Historic Tredegar0.4 mi
- Virginia State Capitol0.6 mi
- John Marshall House0.6 mi
- Richmond Old City Hall0.6 mi
- Hollywood Cemetery0.7 mi
- Museum of the Confederacy0.8 mi
- Edgar Allan Poe-Museum1.1 mi
- Virginia Holocaust Museum1.2 mi
- St. John's Episcopal Church1.5 mi
- Maymont Park1.8 mi
- Jefferson Davis Monument1.8 mi
- Science Museum of Virginia1.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Express Richmond - Downtown
Low season | November |
|---|---|
High season | September |
Average price (weeknight) | $165 |
Average price (weekend night) | $203 |
When to book a room at Holiday Inn Express Richmond - Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Inn Express Richmond - Downtown
FAQs when booking at Holiday Inn Express Richmond - Downtown
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in RichmondMost recommended
See most recommended stays in RichmondGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Richmond Byrd Intl |
Distance to airport | 7.2 mi |