Cons (-) Great hotel
4 stars
The Westin Richmond
Photos of The Westin Richmond
Overview
The Westin Richmond is built for comfort and convenience. There are 250 family-friendly rooms that come with air conditioning, a private bathroom, flat-screen TV access, a private safe, and window views. Kids and pets are both allowed on the premises. Guests also receive free high-speed Internet access and free parking available on the premises. There are electric vehicle charging stations for use in the parking lot as well.
In the mornings, guests are treated to a complimentary breakfast. Breakfast can be enjoyed in the on-site restaurant or via private room service delivery to the guestrooms. Those looking to stay on-site can swim in the indoor heated pool and jacuzzi. There is also a fitness center with gym equipment for those looking to work out. Businesspeople can use the business center for computer access or photocopying. Or, guests can reserve one of the meeting or banquet facilities for private events.
The Westin Richmond is located 13 miles from the Richmond International Airport. There is a shuttle bus service available to transport guests to and from the airport. Parents who need to go out for the day can use the hotel’s babysitting services to keep kids on-site. The front desk can provide additional accommodations that include laundry and dry cleaning, as well as baggage storage and bicycle rentals for nearby travel. There is a convenience store on-site for guests to purchase additional items or gifts.
Latest deals for The Westin Richmond
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Westin Richmond
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Hypoallergenic
- Allergy-free room
- No smoking
- Designated smoking area
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
- Walk-in shower
General
- Executive lounge access
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Storage available
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Dining table
Parking and transportation
- EV charging station
- Free parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Pool
- Heated pool
- Indoor pool
Outdoor
- Garden
Things to do
- Gift shop
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of The Westin Richmond
8.3
Very good
311 verified ratings
Wonderful
174
Very good
47
Good
31
Okay
19
Fair
6
Mediocre
13
Poor
21
Summary of reviews
Guests say
Guests appreciated the cleanliness and location of the hotel, highlighting the comfortable rooms and amenities. However, several reviews pointed out service issues, including rude staff and problems with communication. Some guests were disappointed with the pool and restaurant facilities, feeling that the hotel did not meet their expectations, especially given the price.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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Score by provider
8.2 out of 10
246 reviews
8.5 out of 10
26 reviews
8.5 out of 10
5 reviews
All reviews
Pros (+) Nothing.
Cons (-) The shower leaked bad. The only thing “fancy” was coffee stirrers. For $200 a night, the “vip lounge” breakfast should be free. Oh wait, the break fast was lame. Also, the lounge is on the 7th floor, so if you are on the 6th floor, you have to insert your room key card into the elevator to gain access, but by the time the key card works and you push “7”, the elevator goes all the way down to the f...
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Pros (+) I liked the simple neatness of the room as well as the ease of checking in. There were no problems going through a third party. It's a little out of the way from downtown, but I knew that ahead of time. Soft towels and a comfortable bed.
Cons (-) The room was fairly clean. Could hear any noice outside in the halls, but I supose that's just a hotel.
Pros (+) We stayat the Richmond Westin a few times a year. Always great staff, always comfortable beds, always super clean and welcoming. Great food...love the starbucks coffee in the lobby . Just a perfect Westin!
Pros (+) The Westin is nice, clean and I like the location. A bit pricey for what we got. Staff was super nice.
Cons (-) Our room was directly under the Executive Club and noisy as hell. We were kept awake too late and awoken before 6am the next day. Ugh.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities offered in the hotel rooms?
The hotel rooms come with air conditioning, a private bathroom, flat-screen TV access, a private safe, and window views. Kids and pets are both allowed on the premises. Guests also receive free high-speed Internet access.
Is there free parking available at the hotel?
Yes, there is free parking available on the premises, including electric vehicle charging stations for use in the parking lot.
What can guests expect from the complimentary breakfast?
Guests can enjoy a complimentary breakfast in the on-site restaurant or via private room service delivery to the guestrooms.
How is the cleanliness of the hotel rooms and common areas?
While some guests have mentioned cleanliness concerns, such as stained sheets and toilet handle sticking, the hotel is committed to providing clean and well-lit rooms and common areas.
What are some unique features of the hotel's customer service?
The hotel prides itself on exceptional customer service, with efficient and friendly staff, as well as accommodating restaurant and bar services. However, some guests have experienced issues with the hotel restaurant staff during breakfast.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Pet
The hotel is pet-friendly, and several guests appreciated being able to bring their furry friends along.
Take Advantage of the Complimentary Breakfast
Guests enjoyed the complimentary breakfast, and some recommended enjoying it in the on-site restaurant for a pleasant start to the day.
Utilize the Babysitting Services
Parents can take advantage of the hotel’s babysitting services, allowing them to enjoy some time out while their kids are looked after on-site.
Check for Room Cleanliness
Some guests reported issues with cleanliness, including stains on bedding and furniture. It may be advisable to check the room upon arrival and request a change if necessary.
Consider High Season Visits
High season is in June, so if you prefer a quieter experience, it may be best to plan your visit during the low season in July.
Explore Nearby Attractions
The hotel is conveniently located near various attractions such as the Lewis Ginter Botanical Garden and the Virginia Museum of Fine Arts, making it a great base for exploring the area.
Inquire About Room Upgrades
Some guests recommended inquiring about room upgrades to ensure a more modern and updated accommodation, as some rooms were reported to be outdated.
Take Note of Housekeeping Requests
Guests mentioned that rooms are not cleaned daily unless requested. It may be helpful to communicate your housekeeping preferences with the staff.
Be Mindful of Noise Levels
Some guests reported noise issues, particularly related to late-night parties on the executive level. It may be beneficial to consider this when selecting a room.
Location
6631 West Broad Street, Richmond, VA 23230
What's nearby
- Richmond Amtrak Station1.4 mi
- University of Richmond2.4 mi
- Virginia Museum of Fine Arts3.9 mi
- James River and Kanawha Canal3.9 mi
- Richmond International Raceway5.3 mi
- Hollywood Cemetery5.5 mi
- Dominion Resources5.8 mi
- Tredegar Iron Works6 mi
- Library of Virginia6.1 mi
- John Marshall House6.1 mi
- Hotel Richmond6.1 mi
- Forest Hill Park Richmond Virginia6.2 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Westin Richmond
Low season | October |
|---|---|
High season | February |
Average price (weeknight) | $235 |
Average price (weekend night) | $274 |
When to book a room at The Westin Richmond
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.9 |
|---|---|
Distance to city center | 6.0 mi |
Nearest Airport | Richmond Byrd Intl |
Distance to airport | 12.6 mi |