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Barceló Maya Palace
Top Luxury Hotel

Carretera Chetumal Puerto Juarez Km. 266, Xpu Ha, Xpu Ha, Mexico, 77750 Playa del Carmen, QR, Mexico
+52 984 875 1500

$365+

Overall guest ratings

8.7/10 Excellent
Based on 1,085 reviews

Review highlights

  • 9.3
  • 9.1
  • 8.5
  • 6.4

Nearby

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    About

    The crystalline, intense turquoise-blue waters are the star attraction at the Barcelo Maya Palace Deluxe hotel. Situated just opposite one of the most beautiful beaches in the world, on the Mayan Riviera, this luxurious resort boasts a colonial architecture that is typical in the region.From a quality point of view, all the are either junior suites or suites, as well as 2 master suites. Each room is equipped with everything you need to make your stay unique and special.With the programme you can enjoy dining at the 6 restaurants, all with views of the sea

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    Barcelo.com

    Amenities

    • Fitness center
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Car rental
    • Internet
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Pool table
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Laundry service
    • Game room
    • Child pool
    • Express check out
    • Cable or satellite TV
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Private beach
    • Free valet parking
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall Rating

    8.7 Excellent
    Based on 1,085 reviews
    • 9.3 "Excellent pool."
      7.8 "Clean pool, said 78%."
    • 9.1 "Excellent amenities."
      8.9 "89% thought the building was wonderful."
      9.4 "94% found the grounds to be nice."
      10.0 "100% loved the facilities for kids."
      8.9 "89% loved the outdoor sports facilities."
      10.0 "100% said the facilities were very new."
    • 8.5 "Location is great."
      9.4 "94% appreciated the closeness to the beach."
      9.6 "96% liked the proximity to sightseeing."
      9.2 "92% liked the proximity to shopping."
    • 8.2 "Food is delicious."
      7.5 "75% loved the menu selection."
      8.3 "83% enjoyed the fish/seafood dishes."
      8.1 "81% loved the dining experience."
      9.2 "92% were happy with the price."
      10.0 "100% thought the dining area was clean."
      10.0 "Yummy desserts, said 100%."
      8.3 "83% enjoyed the side dishes."
    • 7.8 "Good service."
      8.9 "89% found the staff to be very friendly."
      10.0 "100% said the recreation staff was great."
      7.1 "Lovely pool/beach service, according to 71%."
      10.0 "Excellent childcare, thought 100%."
    • 6.4 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
      6.7 "67% thought the minibar was ok."
    • 6.1 "Breakfast is mediocre."
    • 4.6 "Internet is poor."
      4.9 "51% thought it was overpriced."
      3.8 "62% said the wifi quality was bad."
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    Overall Rating

    8.9 Excellent
    Based on 390 reviews
    • 9.3 "Excellent pool."
    • 9.2 "Excellent amenities."
      9.0 "90% thought the building was wonderful."
      9.5 "95% found the grounds to be nice."
    • 8.7 "Beach is lovely."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 8.1 "Location is great."
    • 6.7 "Rooms are ok."
    • 6.1 "Average value."
    • 4.6 "Internet is poor."
      4.6 "54% thought it was overpriced."
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    Overall Rating

    8.2 Excellent
    Based on 694 reviews
    • 9.5 "Excellent pool."
    • 9.0 "Excellent amenities."
      8.9 "89% thought the building was wonderful."
      9.4 "94% found the grounds to be nice."
    • 8.4 "Location is great."
    • 8.1 "Food is delicious."
      7.1 "71% loved the menu selection."
      8.6 "86% enjoyed the fish/seafood dishes."
      7.8 "78% loved the dining experience."
    • 7.5 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 5.4 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
    • 4.6 "Internet is poor."
      4.7 "53% thought it was overpriced."
      4.2 "58% said the wifi quality was bad."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    data provided by TrustYou

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