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Barcelo Maya Palace
4 stars

Barcelo Maya Palace

Carretera Chetumal Pto Juarez Km 266.3. Riviera Maya, 77750 Playa del Carmen, Quintana Roo, Mexico
+52 984 875 1500
From
$186
Cheapest

rate per night

8.2
Great

based on 208 reviews

Barcelo Maya Palace
qui 5/2
-
sex 5/3
Room type
Provider
Nightly total
Standard room
Deluxe room
Double room

About Barcelo Maya Palace

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi, Breakfast, and Parking for free

The Barceló Maya Palace is a stunning resort situated in Riviera Maya, Mexico. With an incredible backdrop of white sandy beaches and crystal clear water, the hotel offers visitors unrivaled views of the gorgeous Caribbean.

This five-star luxury hotel has six different room variations for vacationers to choose from. The base rooms are the Junior Suite, which offers visitors breathtaking views of the on-site tropical gardens. The Junior Suites host up to five guests and come with amenities like a rain shower, minibar, and coffee maker. The top, premier rooms are the Premium Level Seafront Presidential Suites. These suites measure almost 2,000 square feet and have the best views in the resort thanks to their third-floor location. These rooms come with additional amenities like a hydromassage tub, a pillow menu, and a complimentary bottle of tequila for guests staying over four days,

Those staying at The Barceló will feel like they never have to leave. The resort has six different restaurants for diners to choose from. Visitors can enjoy the food here through vouchers they receive upon check-in base based on how long they will be staying. Each voucher is worth a meal at one of the restaurants. Many of the items available are shared across all six restaurants, so it is more a matter of location. Some of the more popular offerings here are the tiger prawns over jasmine rice, seafood stew, escargot, and even sushi platters.

Because of its location, The Barceló is extremely popular for both honeymoons and weddings. Those looking to say their vows on the sandy beaches of the Caribbean can work with the resort to handle everything from decorating to catering. If newlyweds just want to spend their honeymoon here, there are many options for that as well.

Photos of Barcelo Maya Palace

Latest deals for Barcelo Maya Palace

qui 5/2
sex 5/3
Deluxe room
bed type unknown
bed type unknown
bed type unknown
Double room
bed type unknown
bed type unknown
bed type unknown
King room
1 king bed
1 king bed
1 king bed
Standard room
bed type unknown
bed type unknown
bed type unknown

*Total includes estimated local taxes & fees payable on check out.

Prices are based on 1 night, not including taxes and fees

Amenities at Barcelo Maya Palace

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Things to do

  • Gift shop
  • Eco tourism
  • Board games/puzzles
  • Game room
  • Golf
  • Snorkeling
  • Evening entertainment
  • Beauty salon
  • Table tennis
  • Water park
  • Pool table
  • Windsurfing
  • Basketball court

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Designated smoking area
  • Non-smoking rooms available
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Accessible by elevator
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by elevator

General

  • Family rooms
  • Garden view
  • Pool view
  • Storage available
  • Sea view
  • Slippers
  • Sofa
  • Solarium
  • Telephone
  • Tile/marble floor

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Complimentary breakfast
  • Playground

Pool and spa

  • Spa
  • Outdoor pool
  • Steam room
  • Spa and wellness center
  • Massage
  • Pool bar
  • Sauna
  • Water slide

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower

Outdoor

  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Dining

  • Restaurant
  • Bar/Lounge
  • Minibar
  • Snack bar
  • Refrigerator
  • Coffee machine

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board
  • Tumble dryer

Workspace

  • Laptop safe
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness center
  • Tennis

Reviews of Barcelo Maya Palace

All reviews are collected from real users with a verified booking made with KAYAK or one of our trusted external partners.

8.2
Very goodBased on 208 verified guest reviews
8.1Friends
8.7Couples
9.2Solo
7.7Families

Pros +
Cons -

Traveler type:
Time of Year:
Show reviews that mention
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E
10.0 Wonderful
Cons:It was an excellent vacation overall. So many choices to choose from. You can build your day very easy and relaxing or can get as busy with so many activities as you wish.
S
10.0 Wonderful
Pros:The VIP Level at the Palace was extraordinarily good! Food was fantastic! Loved every second!
T
10.0 Wonderful
Pros:- Friendliness of Staff - Quality of Food at the buffets - Excellent snorkeling and swimming with turtles
Cons:- A la carte restaurants - Spring breakers - way too many loud and obnoxious spring breakers here - avoid March and April!
A
6.5 Okay
Pros:The food was pretty good. The staff were nice.
Cons:The inability to get reservations at a reasonable time, especially when your friends would tell you there were many empty tables.
A
7.1 Good
Pros:The facilities are awesome. Great Beach, Bars, Restaurants, and Pools. Kids had a blast.
Cons:The staff at the front desk and premium desk were horrible. Not friendly and not helpful at all. For such a nice, luxury hotel this is unacceptable. We also experienced unhappy staff at some of the outdoor bars and of all people the girl handing out the towels. If you don't get a dinner reservation which at times is difficult even though the restaurants are never full (funny because you try to book a reservation at a prime time, the staff says they are completely booked), you have to suffer through the awful dinner buffet. The entire management staff at this hotel should be fired or retrained on how to be helpful and polite.

Location

Carretera Chetumal Pto Juarez Km 266.3. Riviera Maya, 77750 Playa del Carmen, Quintana Roo

What's nearby

  • Terminal marítima Punta Venado9 mi
  • Xcaret Park9.9 mi
  • Parque Xplor10.1 mi
  • Playacar Golf Club12.9 mi
  • Aviario Xaman Ha13.5 mi
  • Yucatek Divers14 mi
  • Calle Quinta Avenida14.1 mi
  • Playa principal de Playa del Carmen14.2 mi
  • Parque 28 de julio14.2 mi
  • Muelle Navega14.6 mi
  • Mamita's Beach Club14.8 mi
  • El Camaleón Mayakoba Golf Club19.2 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Barcelo Maya Palace

Low season

September

High season

June

Average price (weeknight)

$395

Average price (weekend night)

$324
Cheapest month to stay with an average 36% drop in price.
Most expensive month to stay with an average 29% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Barcelo Maya Palace

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Barcelo Maya Palace

  • If you’re after a cheap room at Barcelo Maya Palace, then you should consider staying during the low season. The cheapest deals can generally be found in September and November.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Barcelo Maya Palace, plan to stay on a Friday or Saturday. The most expensive day is usually Tuesday.
  • The cheapest price a room at Barcelo Maya Palace was booked for on KAYAK in the last 2 weeks was $252, while the most expensive was $941.
  • How long should you stay at Barcelo Maya Palace? KAYAK users usually book their rooms here for 5 days.

FAQs when booking at Barcelo Maya Palace

  • What are the main amenities offered at Barcelo Maya Palace?

    Barcelo Maya Palace offers a wide range of amenities including a spa, outdoor pool, steam room, and water slide. Additionally, guests can enjoy facilities such as a fitness center, private beach, and a variety of dining options.

  • What can guests expect from the food options at Barcelo Maya Palace?

    Visitors can enjoy a variety of food options at Barcelo Maya Palace, including a complimentary breakfast, access to six different restaurants, and a snack bar. The resort offers a diverse range of dishes, such as tiger prawns over jasmine rice, seafood stew, escargot, and sushi platters.

  • What are the best times to visit Barcelo Maya Palace?

    The high season at Barcelo Maya Palace is in March, offering visitors the best weather and optimal conditions for enjoying the stunning beaches and outdoor activities. The low season in September provides a quieter atmosphere and may offer more affordable rates.

  • How is the customer service at Barcelo Maya Palace?

    The staff at Barcelo Maya Palace is known for their excellent service, prompt assistance, and friendly demeanor. However, some guests have mentioned concerns about the check-in process and the responsiveness of certain staff members.

  • What are the common concerns about Barcelo Maya Palace?

    Some guests have expressed concerns about the limited late-night food options, the check-in process, and the responsiveness of certain staff members. Additionally, there have been comments about the size of the beds and the cleanliness of the rooms.

  • How do I get from the Cancun International Airport to the Barceló Maya Palace resort?

    While it is possible to take public transport from the airport to the Barceló Maya Palace resort, it is not the quickest way to get to your accommodation as the buses make several stops along the way. The most convenient option is to book a taxi or a minivan bus transfer with a reputable company. You will be driven straight to the resort which takes about an hour, with the fare for two persons starting from around 1,100 MXN (about 65 USD) for a one-way trip.

  • What kind of family activities does the Barceló Maya Palace resort have on offer?

    If you are looking for a fun activity the whole family will enjoy, head to the Strikers Sports Bar & Bowling Center where you will be able to play a round or two of bowling or compete in video games. It is open 24h a day, with a restaurant serving buffet food or snacks depending on the time of the day. Alternatively, head outside for a game of giant chess, which will combine fun with a learning experience for the kids.

  • What fitness activities are available at the Barceló Maya Palace resort?

    Guests looking to stay active during their stay will find a lot of sports activities to choose from. If you are after a fitness class, you can join the pool aerobics sessions at the Tropical Pool. If you’re looking for a group activity, you can play a game of water polo, a game of basketball, volleyball or football. For something a bit more laid back, you can opt for a fishing trip.

  • Does the Barceló Maya Palace resort offer any night time entertainment?

    The Barceló Maya Palace resort has two theaters on site where you can watch entertaining shows with fantastic dance exhibitions and an orchestra playing live music. There’s a new show every night, the showing starts at 9:30 pm, and all shows are kid-friendly.

  • Can I find medical care at the Barceló Maya Palace resort?

    If you need medical attention while on holiday, head to the Medical Station located at the resort at the Colonial Plaza. A doctor is available 24h a day, and you can get basic medical and first aid care for a fee. For any issues that can’t be treated on site, an ambulance is available to transfer patients to the Hospiten service hospital at Playa Del Carmen.

  • Can I go shopping at the Barceló Maya Palace resort?

    If you are in the mood to shop while staying at the Barceló Maya Palace resort, head to the Maya Mall, the resort’s leisure center, where you will find luxury store B-Fashion. In this fashion store you will find swimwear and clothes on offer from well-known labels such as Lacoste, Desigual and Armani Jeans. For something a little more local, head to Plaza Mexicana Culture & Handcraft, which offers locally crafted products from all 32 Mexican Republic states.(Prices checked 05/05/19).

  • Where is Barcelo Maya Palace located?

    Barcelo Maya Palace is located at Carretera Chetumal Pto Juarez Km 266.3. Riviera Maya, 14 miles from the center of Playa del Carmen. Terminal marítima Punta Venado is the closest landmark to Barcelo Maya Palace.

  • When is check-in time and check-out time at Barcelo Maya Palace?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Barcelo Maya Palace.

  • Does Barcelo Maya Palace offer free Wi-Fi?

    Yes, Barcelo Maya Palace offers free Wi-Fi.

  • Does Barcelo Maya Palace offer free parking?

    Yes, Barcelo Maya Palace offers free parking.

  • How far is Barcelo Maya Palace from the airport?

    Barcelo Maya Palace is 20.2 miles from Cozumel. Barcelo Maya Palace is 35.1 miles from Tulum Intl.

  • Does Barcelo Maya Palace have a pool?

    Yes, Barcelo Maya Palace has a pool onsite.

  • How does KAYAK find such great Barcelo Maya Palace hotel deals?

    KAYAK scours the web for all room deals available at Barcelo Maya Palace in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Barcelo Maya Palace and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Barcelo Maya Palace.

Nearby hotels and places to stay

5-star hotel
5-star hotel
38% cheaperBarceló Maya Colonial8.5 Excellent (393 reviews)0.15 miPrivate beach, snorkeling, Outdoor pool$170+
4-star hotel
28% cheaperBarcelo Maya Grand Resort0.23 miFitness center$198+
4-star hotel
38% cheaperBarceló Maya Beach7.7 Good (270 reviews)0.52 miPrivate beach, snorkeling, Outdoor pool$170+
3-star hotel
74% cheaperChez Waffle Hotel7.8 Good (136 reviews)0.56 miOutdoor pool, Restaurant, Free Wi-Fi$70+
5-star hotel
38% cheaperBarceló Maya Colonial8.5 Excellent (393 reviews)0.15 miPrivate beach, snorkeling, Outdoor pool$170+
4-star hotel
38% cheaperBarceló Maya Beach7.7 Good (270 reviews)0.52 miPrivate beach, snorkeling, Outdoor pool$170+
4-star hotel
28% cheaperBarcelo Maya Grand Resort0.23 miFitness center$198+
5-star hotel
38% cheaperBarceló Maya Colonial8.5 Excellent (393 reviews)0.15 miPrivate beach, snorkeling, Outdoor pool$170+
3-star hotel
74% cheaperChez Waffle Hotel7.8 Good (136 reviews)0.56 miOutdoor pool, Restaurant, Free Wi-Fi$70+
4-star hotel
38% cheaperBarceló Maya Beach7.7 Good (270 reviews)0.52 miPrivate beach, snorkeling, Outdoor pool$170+
5-star hotel

Good to know

Value for money

8.3

Distance to city center

14.0 mi

Nearest Airport

Cozumel

Distance to airport

19.9 mi