Ascott Rafal Olaya Riyadh

The hotel offers spacious and clean rooms, excellent for families, with all utilities available, including a washing machine, microwave, iron, and stove. Additionally, the hotel provides a great facility and services from the staff, with a special mention to specific staff members for their exceptional service.

Yes, all the staff are helpful, with special mentions to specific staff members for their exceptional service. The front office staff is described as friendly and caring, and the receptionists are welcoming and friendly.

Guests can expect impeccable cleanliness, with the property being described as immaculate, and the staff providing exemplary service. The staff's dedication to service, combined with the immaculate cleanliness of the hotel, creates an ambiance of comfort and luxury.

Some concerns were raised about the untrained staff, room cleanliness, slow room service, and outdated interior furniture. Additionally, there were comments about the lack of variety in restaurants and the internet being of poor quality.

The hotel offers a range of practical amenities, including valet parking, a business center, room service, laundry facilities, and a fitness center. Additionally, the hotel provides a private ladies pool and family pool, and the rooms are described as spacious and convenient.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Many guests appreciated the hotel's convenient location, which is not far from various attractions. It's recommended for those who want easy access to nearby malls and universities.

Guests were pleased with the in-room amenities such as the washing machine, microwave, iron, and stove. However, some mentioned that the coffee machine capsules were not complimentary and not refilled daily.

Guests spoke highly of the ladies' health club and swimming pool, recommending it for a relaxing and enjoyable experience.

Some guests noted that the rooms were not soundproof, which affected their sleep quality. Light sleepers may want to consider this when booking.

Many guests praised the staff for their friendliness and professionalism, particularly mentioning specific staff members who provided exceptional service. However, a few guests had negative experiences with staff behavior and service.

While many guests appreciated the cleanliness of the hotel, some mentioned issues with room cleanliness, unclean furniture, and slow room service. It's advisable to check recent reviews for updated information on this aspect.

Some guests reported construction noise around the property, so it's advisable to inquire about this if noise sensitivity is a concern.

Several guests expressed dissatisfaction with the internet quality, citing slow and unreliable connections. Business travelers, in particular, may want to consider this aspect.

Some guests mentioned the hotel's decision to eliminate single-use water bottles and provide large refillable bottles in the rooms. This may be a consideration for environmentally conscious travelers.