Pros (+) The rooms are spacious and very nicely decorated. Also the breakfast area was well thought out, convenient and easy to access.
Cons (-) N/A
2 stars
Comfort Suites Rochester Henrietta University Area
Photos of Comfort Suites Rochester Henrietta University Area
Overview
Comfort Suites Rochester is situated in Rochester and features free Wi-Fi and an indoor pool. It also provides a 24-hour business centre, an express check-in and check-out feature and a 24-hour reception.
The hotel has 66 rooms and has been recently refurbished. There is also a barbecue area on-site for guests to enjoy. The hotel also offers a dry cleaning service, a safe and a laundry service.
Comfort Suites Rochester provides rooms equipped with a microwave, a refrigerator and a hair dryer, plus all the necessities to ensure an enjoyable stay.
Ideally situated, Comfort Suites Rochester is a brief car trip from Park Point at RIT, Rochester Institute of Technology and Greater Rochester International Airport. University of Rochester is an easy drive away.
Latest deals for Comfort Suites Rochester Henrietta University Area
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Comfort Suites Rochester Henrietta University Area
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Internet
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
- TV
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
Dining
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Microwave
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
Bathroom
- Bathtub
- Hairdryer
- Shower
Services and conveniences
- Business center
- Express check-out
- 24hr front desk
Laundry
- Laundry service
- Iron and ironing board
Parking and transportation
- Parking
Workspace
- Desk
General
- Seating area
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Comfort Suites Rochester Henrietta University Area
6.9
Okay
549 verified ratings
Wonderful
217
Very good
93
Good
57
Okay
26
Fair
43
Mediocre
33
Poor
80
Summary of reviews
Guests say
Guests appreciated the hotel's great location and spacious rooms, often mentioning the friendly staff and decent breakfast. However, there were significant concerns regarding cleanliness, with reports of dirty beds and trash in rooms, as well as issues with service, including misunderstandings and maintenance problems. Overall, while some guests enjoyed their stay, others felt it fell short of expectations due to these issues.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
6.3 out of 10
2 reviews
9.2 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best features of the hotel?
Guests have praised the great price, clean and comfortable rooms, and the super comfortable beds.
Are there any concerns about the cleanliness of the hotel?
Some guests mentioned that the hotel room smelled and that the floors in the dining area were not cleaned properly.
Is the hotel suitable for pet owners?
Pets are allowed on request, although some guests mentioned an extra charge for bringing pets.
What practical amenities are available in the rooms?
Rooms are equipped with a microwave, refrigerator, and hair dryer to ensure an enjoyable stay.
When is the best time to visit the hotel?
The high season is in May, offering an ideal time to experience the hotel's amenities and nearby attractions.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting in November, which is considered the low season. This could result in a quieter and more relaxed stay.
Nearby Attractions
The hotel's proximity to various attractions such as the University of Rochester, Frederick Douglass Statue, and Highland Park makes it convenient for exploring the area.
Check Room Amenities
Some guests noted that certain rooms lacked amenities such as towels in the pool area and shampoo upon arrival. It's advisable to check the room amenities upon check-in and request any missing items promptly.
Pet-Friendly Accommodation
The hotel allows pets, but it's advisable to inquire about the charges and policies for bringing pets to avoid any surprises at check-in.
Breakfast Considerations
While the complimentary breakfast was appreciated by many guests, some mentioned that the breakfast bar was unsatisfactory on certain days due to limited staff. It's recommended to check the breakfast situation during your stay.
Room Maintenance
Several guests reported issues with room maintenance, such as broken door latches, malfunctioning appliances, and cleanliness concerns. It's advisable to inspect the room upon arrival and promptly report any issues to the staff.
Elevator Concerns
Some guests expressed concerns about the elevator's reliability and operation. If this is a crucial amenity for you, it's recommended to inquire about the current status of the elevator and any ongoing maintenance.
Check for Renovation Updates
Some guests mentioned that the hotel was undergoing renovations, impacting the overall cleanliness and facilities. It's advisable to inquire about the status of renovations and any potential disruptions during your stay.
Service and Staffing
While many guests praised the friendly staff, others reported instances of understaffing and unresponsiveness. Being aware of potential service limitations can help manage expectations during your stay.
Location
2085 Hylan Drive, Rochester, NY 14623
What's nearby
- University of Rochester3.9 mi
- Highland Park4.3 mi
- House at 235-237 Reynolds Street4.9 mi
- Susan B. Anthony House5.6 mi
- Blue Cross Arena5.7 mi
- Strong National Museum of Play5.7 mi
- Main Street Bridge5.8 mi
- Rochester Zen Center5.8 mi
- First Federal Plaza5.8 mi
- Rochester Museum & Science Center5.9 mi
- Hyatt Regency Rochester5.9 mi
- Edward E. Boynton House5.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Comfort Suites Rochester Henrietta University Area
Low season | January |
|---|---|
High season | May |
Average price (weeknight) | $104 |
Average price (weekend night) | $115 |
When to book a room at Comfort Suites Rochester Henrietta University Area
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Comfort Suites Rochester Henrietta University Area
FAQs when booking at Comfort Suites Rochester Henrietta University Area
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Value for money | 6.7 |
|---|---|
Distance to city center | 5.7 mi |
Nearest Airport | Rochester Greater Rochester Intl |
Distance to airport | 3.9 mi |