Good to know
|Distance to city center||4.7 mi|
|Nearest Airport||Rochester Greater Rochester Intl|
|Distance to airport||4.5 mi|
|"Staff were very friendly and helpful."||(in 22 reviews)|
|"breakfast buffet more than adequate."||(in 17 reviews)|
|"close to interstate loads restaurants nearby."||(in 6 reviews)|
|"not enough towels or tissue"||(in 10 reviews)|
|"No pool towels in the pool room."||(in 4 reviews)|
Time of year
Show reviews that mention
|bed comfortable||in 4 reviews|
|breakfast buffet||in 26 reviews|
|great location||in 8 reviews|
|hold on my card||in 2 reviews|
|loads restaurants||in 6 reviews|
|nice hotel||in 21 reviews|
|nice pool||in 11 reviews|
|open concept||in 2 reviews|
|people who were drunk||in 2 reviews|
|staff was friendly||in 30 reviews|
|towels or tissue||in 12 reviews|
|turkey bacon||in 2 reviews|
This property was sooo clean and they thought of nearly every detail to make our stay memorable. The suite we stayed in was like a bachelor pad and it felt like we were the first ones who occupied the room. The staff was friendly and the breakfast was great.
We loved this hotel so much that we overlooked a couple things. 1) the shower hadn’t been cleaned out as there was a used wash cloth bunched up in the little shelf and some hair. 2) Our king bed was broken and dipped down in the center of the bed really deep to the point I couldn’t sleep in it and had to move to the pull out couch. But at least we had a pull out couch! We overlooked these things because we truly did love this hotel and will be returning!!!
2 bedroom suite with kitchenette is convenient for family. Kitchenette is equipped with various basic plates bowls pans and utensils. Very helpful and friendly hotel front desk staff. Very hardworking and friendly lady named Celeste who prepares complimentary evening food and drinks and breakfast. These awesome staff bring the hotel to the next higher level. Also we enjoy the outdoor sitting with fireplace. The coin-operated laundry and dryer machines are new and clean.
The beds in both bedrooms are small. One looks like a double bed and Master bedroom has. Queen size bed instead of King.
Spacious Friendly staff
- Laundry machine broken - ran out of detergent - ran out of quarters at the office - not too clean overall, especially the tub - air conditioning is either too cold or too stuffy
Everything was great! The bed was super comfy, bathroom / shower clean and bright. Kitchen was awesome! Very nice hotel for the price. Book it.
The front desk you g man was excellent. However in the morning, the woman who was at the breakfast buff was less than pleasant. I understand it was after a holiday but staff accordingly. Ran out of i2% milk, all stations were low on items and she was downright rude. You should really reconsider placing an unfriendly person like her in such a high touch area.
The Residence Inn® by Marriott Rochester, an ideal hotel in Rochester, NY provides just what you need to maintain your normal pace when planning an extended stay. You’ll appreciate a new, modern lobby designed with a variety of comfortable spaces, making it easy to hold impromptu meetings, connect with our free WiFi, and refuel with refreshments from The Market. Our Henrietta hotel’s spacious guest suites feature a sleeper sofa, an ergonomic desk and contemporary color schemes complement the suite’s separate spaces for eating, sleeping and working, along with a fully equipped kitchen. Start your day with our free hot breakfast featuring a greater variety of healthy and freshly made selections. Relax and recharge at our evening Mix with complimentary culinary delights, beer and wine. At Residence Inn® by Marriott Rochester Henrietta, we give you everything you need to maintain your balance and thrive.
based on 580 reviews
Things to Know
- Great reception
- Good kitchenette
- Spacious rooms
- Clean hotel facilities
Policies vary by room type and provider.
Reviews about Residence Inn by Marriott Rochester Henrietta
Most Popular Landmarks
- Highland Park 3.1 mi
- Frederick Douglass Statue 3.1 mi
- University of Rochester 3.4 mi
- Rochester Museum & Science Center 4.5 mi
- Strong National Museum of Play 4.5 mi
- Geva Theatre Center 4.5 mi
|Rochester Greater Rochester Intl||4.5 mi|