The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton

Guests have praised the helpful and gracious staff, as well as the excellent customer service provided by the hotel. The staff members, including the wait staff and bartenders, have been described as top-notch and professional.

Guests have appreciated the cleanliness and updated nature of the rooms, as well as the spacious and comfortable accommodations. However, some guests have mentioned that the rooms are outdated and overpriced, and that the hotel is in need of refurbishment.

The hotel offers a wonderful restaurant and bar, with excellent food and a beautiful location. However, some guests have found the restaurant to be overpriced, and have suggested a need for a better supply and variation of convenience items for purchase.

Guests have found the parking to be easy and convenient, with free parking available. However, some guests have mentioned that the hotel's location requires a better supply and variation of convenience items for purchase.

The hotel is conveniently located for sightseeing in the local area, with many great restaurants within a five-minute drive. It is also a perfectly central location to walk to the main art galleries and museums, making it an excellent choice for visitors interested in exploring the local cultural attractions.

Several guests enjoyed having a balcony and recommended choosing a room with this feature for a pleasant stay.

Some guests mentioned experiencing noise disturbances, so it may be helpful to inquire about quieter room options or bring earplugs if sensitive to noise.

A few guests reported issues with the internet connection, particularly in the business area, so it's advisable to confirm the reliability of the Wi-Fi if planning to work remotely.

The hotel's proximity to art galleries, museums, and entertainment venues makes it an ideal location for exploring the local area. Consider visiting the nearby Rochester Museum & Science Center and Memorial Art Gallery.

A few guests noted encountering unpleasant odors, so it may be beneficial to inquire about room freshness or consider bringing air fresheners if sensitive to smells.

Some guests were pleasantly surprised with room upgrades, so it might be worth inquiring about available options during the booking process.

Several guests appreciated the ease of parking, so it's recommended to take advantage of the free parking or valet parking services for added convenience.

While the hotel's restaurant received positive feedback, some guests found it overpriced. It may be beneficial to inquire about any special offers or packages that include dining options.

Guests enjoyed the indoor pool, making it a great option for relaxation or family entertainment during the stay.

Many guests praised the helpful and friendly staff, so don't hesitate to seek recommendations or assistance during the stay.