Thermostat was broken and they were unable to fix the issue or move me to another room. I baked in an 80 degree room. It was absolutely awful.
3 stars
Embassy Suites by Hilton Rockford Riverfront
Photos of Embassy Suites by Hilton Rockford Riverfront
Overview
Welcome to the Embassy Suites by Hilton Rockford Riverfront. Our all-suite hotel is perfectly situated downtown, adjacent to Davis Park, the Rock River, and near local shops and restaurants. Directly connected to the Rockford Conference Center, and less than a mile from UW Health Sports Factory, Coronado Performing Arts Center, and BMO Harris Entertainment Center, the Embassy Suites by Hilton Rockford Riverfront provides an ideal location for all the city has to offer! Feel at home in one of our 160 suites, complete with a work desk, HDTV, pull out sofa, a kitchen with mini-refrigerator and microwave, and wireless internet access. Start your day with free made-to-order breakfast, then after a long day, relax with our complimentary Evening Reception*. We offer delicious culinary options in our two restaurants, The Top, our indoor/outdoor rooftop bar and TOWER kitchen and bar which overlooks Davis Park. Work out in our fitness center, enjoy a soothing swim in our heated indoor pool and whirlpool, and have fun in our superior gaming room. If you’re looking for an event venue in Rockford, our Embassy Suites hotel offers flexible meeting space for up to 800 guests. *Service of alcohol subject to state and local laws. Must be of legal drinking age.
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Amenities at Embassy Suites by Hilton Rockford Riverfront
- Outdoor pool
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Pool and spa
- Saltwater pool
- Heated pool
- Hot tub
- Indoor pool
- Outdoor pool
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic pillow
Basics
- Free Wi-Fi
- Internet
- Free toiletries
- Heating
- Air-conditioned
General
- Family rooms
- Seating area
- Telephone
- Privacy curtain
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
Bedroom
- Feather pillow
- Sofa bed
Things to do
- Gift shop
- Game room
Parking and transportation
- Parking
Bathroom
- Hairdryer
Workspace
- Desk
Family friendly
- Kids meals
Fitness
- Fitness center
Reviews of Embassy Suites by Hilton Rockford Riverfront
8.9
Very good
317 verified ratings
Wonderful
239
Very good
25
Good
18
Okay
14
Fair
7
Mediocre
7
Poor
7
Summary of reviews
Guests say
Guests praised the attentive and friendly service, along with the excellent breakfast options available. However, there were consistent complaints about cleanliness issues in the rooms and bathrooms, which detracted from the overall experience. The unique atmosphere of the hotel was also appreciated, but some guests found the parking situation confusing and the pool facilities lacking.AI-Generated from customer reviews
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Q&A(5)
Tips(10)
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8.9 out of 10
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a unique industrial architecture, spacious rooms, and a historic building along the river in downtown Rockford. Guests can also enjoy a free evening reception with drinks and appetizers, as well as a free made-to-order breakfast.
Is parking available at the hotel?
Parking is available, but some guests found it to be a bit tricky due to the use of public pay lots. However, parking is free on weekends.
How is the food quality at the hotel?
Guests have consistently praised the hotel's breakfast, describing it as excellent and phenomenal. The made-to-order omelets and the food at the on-site restaurants have also been highly appreciated.
What can guests expect in terms of cleanliness and customer service?
The hotel is known for being very clean, with attentive and friendly staff. Some guests have mentioned the staff going above and beyond, providing helpful and compassionate service.
When is the best time to visit the hotel?
The high season is in December, while the low season is in January. Guests who enjoy cold weather and indoor activities may prefer visiting during the high season.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with River View
Guests highly recommend booking a room with a river view for a spectacular experience.
Take Advantage of the Free Breakfast
The complimentary breakfast is highly praised by guests for its quality and variety, making it a must-try during your stay.
Explore Nearby Attractions
The hotel's proximity to various attractions such as the Children's Museum and the Natural History Museum makes it an ideal base for exploring the area.
Be Mindful of Parking
Keep in mind that the hotel does not have its own parking lot, and guests have mentioned that parking in the area can be a bit tricky.
Enjoy the Evening Social
Guests appreciate the evening social with complimentary drinks and snacks, providing a great opportunity to unwind and socialize.
Consider Room Selection Carefully
Some guests have noted issues with room features such as low beds and inadequate blackout curtains, so it's advisable to communicate preferences clearly during booking.
Take Note of Noise Levels
While the hotel offers a peaceful experience, some guests have mentioned noise from events or nearby areas, so it's worth considering this aspect when booking.
Visit the On-Site Restaurants
The hotel's on-site restaurants are praised for their great food, making them a convenient dining option during your stay.
Utilize the Hotel's Unique Features
Guests appreciate the hotel's historic and industrial style, as well as the game room, adding a unique touch to the overall experience.
Engage with the Friendly Staff
The staff's friendliness and helpfulness have been consistently highlighted, so don't hesitate to seek their assistance for a pleasant stay.
Location
416 South Main Street, Rockford, IL 61101
What's nearby
- Chick House371 yd
- Rockford Morning Star Building0.3 mi
- Memorial Hall0.4 mi
- Tinker Swiss Cottage0.4 mi
- Jefferson Street Bridge0.4 mi
- Coronado Theatre0.5 mi
- Beattie Park Mound Group0.5 mi
- Faust Landmark0.6 mi
- Illinois National Guard Armory0.6 mi
- Discovery Center Museum0.7 mi
- Burpee Museum of Natural History0.8 mi
- Lake-Peterson House1.1 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Embassy Suites by Hilton Rockford Riverfront
Low season | January |
|---|---|
High season | June |
Average price (weeknight) | $197 |
Average price (weekend night) | $225 |
When to book a room at Embassy Suites by Hilton Rockford Riverfront
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.5 |
|---|---|
Distance to city center | 0.5 mi |
Nearest Airport | Chicago Greater Rockford |
Distance to airport | 4.6 mi |
Everything you need to know for your stay in Rockford
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