Guest reviews
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Overall Rating
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9.5 "World class service."9.8 "98% found the
staff to be very friendly ." 9.5 "95% said thereception staff was great ." 9.5 "95% thought theservice was very professional ." 7.7 "Housekeeping was great , according to 77%." 8.8 "Management was excellent , said 88%." -
9.5 "Terrific location."9.6 "96%
liked the proximity to sightseeing ." 8.6 "Near to public transport , according to 86%." 9.7 "City centre within easy reach , said 97%." 8.3 "83%liked the proximity to shopping ." 8.7 "87% thought it waseasy to get to the train station ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
7.8 "Good breakfast."10.0 "100% were
happy with the price of the breakfast ." -
5.5 "Rooms are ok."5.7 "
Beds were acceptable for 57%." -
5.4 "Internet is average."
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4.5 "Not very comfortable."4.0 "60% said
rooms were small ." 4.8 "52% thought it wastoo noisy ." 3.8 "Air conditioning was criticized by 62%." 3.3 "67%criticized the small bathroom ." -
3.8 "Bad amenities."4.1 "59% thought the
building wasn't nice ." 2.6 "74%complained about the elevator ." 0.9 "91% thought thefacilities needed updating ." 2.5 "For 75%, thelobby entrance was sub-standard ." 2.5 "75%didn't like the architecture ." -
3.5 "Vibe wasn't good."2.1 "79%
criticized the unstylish hotel ." 2.5 "For 75%, thelobby entrance was sub-standard ."
Overall Rating
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9.5 "Terrific location."9.7 "97%
liked the proximity to sightseeing ." 8.0 "80%liked the proximity to shopping ." 9.6 "City centre within easy reach , said 96%." 8.4 "Near to public transport , according to 84%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
9.3 "World class service."9.7 "97% found the
staff to be very friendly ." 9.6 "96% thought theservice was very professional ." 9.4 "94% said thereception staff was great ." 7.3 "Housekeeping was great , according to 73%." -
8.2 "Breakfast is good."
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5.4 "Rooms are ok."5.6 "
Beds were acceptable for 56%." 6.4 "64% said theview was so-so ." -
5.4 "Internet is average."
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3.6 "Bad amenities."3.8 "62% thought the
building wasn't nice ." 2.3 "77%complained about the elevator ." 0.8 "92% thought thefacilities needed updating ." 3.0 "For 70%, thelobby entrance was sub-standard ." -
3.6 "Vibe wasn't good."1.9 "81%
criticized the unstylish hotel ." 3.0 "For 70%, thelobby entrance was sub-standard ."
Overall Rating
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9.4 "World class service."9.7 "97% found the
staff to be very friendly ." 9.4 "94% said thereception staff was great ." 9.6 "96% thought theservice was very professional ." 7.9 "Housekeeping was great , according to 79%." -
9.2 "Terrific location."9.6 "96%
liked the proximity to sightseeing ." 8.4 "84%liked the proximity to shopping ." 8.6 "Near to public transport , according to 86%." -
7.8 "Good breakfast."
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5.3 "Rooms are ok."5.5 "
Beds were acceptable for 55%." -
5.1 "Internet is average."
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4.5 "Not very comfortable."4.5 "55% said
rooms were small ." 4.3 "57% thought it wastoo noisy ." 3.6 "Air conditioning was criticized by 64%." 3.2 "68%criticized the small bathroom ." -
3.7 "Bad amenities."4.0 "60% thought the
building wasn't nice ." 2.5 "For 75%, thelobby entrance was sub-standard ." -
3.1 "Horrible vibe."1.7 "83%
criticized the unstylish hotel ." 2.5 "For 75%, thelobby entrance was sub-standard ."
Overall Rating
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9.5 "World class service."9.8 "98% found the
staff to be very friendly ." 9.5 "95% said thereception staff was great ." -
9.5 "Terrific location."9.3 "93%
liked the proximity to sightseeing ." -
7.7 "Good breakfast."
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5.7 "Rooms are ok."5.6 "
Beds were acceptable for 56%." -
5.6 "Internet is average."
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4.2 "Not very comfortable."3.8 "62% said
rooms were small ." 3.1 "69%criticized the small bathroom ." 4.7 "53% thought it wastoo noisy ." -
4.1 "Bad amenities."4.1 "59% thought the
building wasn't nice ." -
3.1 "Horrible vibe."1.9 "81%
criticized the unstylish hotel ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.0review from
The location was excellent. The Breakfast was very good. The hotel staff spoke perfect English and helped us in every way. Honestly the pillows hurt my head. Not much to complain about. The room was clean, the safe worked, the breakfast was wonderful, it was family friendly.
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5.3review from
Perfect location. Stayed 5 nights, had a problem with our room on the first night, spoke to the desk about it in the morning and they upgraded us at no extra cost for the other 4 nights, which was great. Breakfast good. Loved Rome. Hotel could do with a face lift, it is looking rather tatty in places and is a little pricey. The hotel restaurant, which is not run by the hotel serves awful food and is expensive too, so go further afield if you can. dont go to the restaurant that the hotel recommends called Crisciotti in via del buschetto, the food is ok but they rip tourists off by offering you discounts then sticking extras on your bill and overcharging you for other things. This happened to us and another couple while we were there. There are plenty of other nicer places to eat.
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7.0review from
A nicely located hotel mixing modern amenities and an old-world atmosphere (including the cage lift). Some nice resraurants in the area as well.
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7.3review from
Location which puts you 5 minutes away from all major tourist attraction. Very clean rooms, decent breakfast, front desk staff very helpful. Definitly good value for money. Poor pastry at the breakfast. A bit noisy at night, but it comes with the location.
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2.3review from
the location and breakfast are fine. they r bunch of liars!! the reception told me i will stay in a single room i booked for the first night then they are gonna change me to a double room on the second night as a gift. it turns out they put me in a room that i can hear everything happened on the street!! its not possible to fall asleep in that room!! And after i talked two of their managers im pretty sure they do the same thing over and over again. All i wanna say is that room shouldnt be used as a hotel room anymore and the stuff there should stop lying!!!!!!
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4.8review from
Excellent Location. Within 15 minutes walk of all the main sites, Colloseum, Trevi fountain etc. Vatican City only ten minutes by bus which can be picked up very close to the hotel, hotel also sells bus tickets. Also very close to some reasonably priced restaurants, which reception helpfully pointed us towards heading North up Nazionale round the back streets. Room very clean and very tastefully decorated. Air conditioning worked well, room was quiet. Staff very polite. Nice little snack bar directly opposite which will do you pannini and a soft drink for two for 11 euros (about £7 at the time of writing) Tried to sell us the more expensive Limo (50 euros) to take us back to Ciampino Airport, when taxi cabs are fixed fee of 30 Euro both ways for this journey. Shower cubicle was very small, they had a large massage type shower unit, but for some reason had fitted it with only a half size shower tray. I am only 5' 9'' but struggled turning round and washing in the shower without hitting my knees and elbows!!!
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5.6review from
Closeness to historic sites Lack of coffee making facilities in the room
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6.4review from
excellent location elevator was old and scary
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5.6review from
Very central location Showers in the rooms were very poor standard.
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8.0review from
great location. walking distance to all important tourist sites. nice decorations, friendly staff, could pay for internet access on their computer in the lobby pillows were hard as rocks
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7.0review from
The location was excellent. The Breakfast was very good. The hotel staff spoke perfect English and helped us in every way. Honestly the pillows hurt my head. Not much to complain about. The room was clean, the safe worked, the breakfast was wonderful, it was family friendly.
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7.0review from
A nicely located hotel mixing modern amenities and an old-world atmosphere (including the cage lift). Some nice resraurants in the area as well.
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7.3review from
Location which puts you 5 minutes away from all major tourist attraction. Very clean rooms, decent breakfast, front desk staff very helpful. Definitly good value for money. Poor pastry at the breakfast. A bit noisy at night, but it comes with the location.
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5.3review from
Perfect location. Stayed 5 nights, had a problem with our room on the first night, spoke to the desk about it in the morning and they upgraded us at no extra cost for the other 4 nights, which was great. Breakfast good. Loved Rome. Hotel could do with a face lift, it is looking rather tatty in places and is a little pricey. The hotel restaurant, which is not run by the hotel serves awful food and is expensive too, so go further afield if you can. dont go to the restaurant that the hotel recommends called Crisciotti in via del buschetto, the food is ok but they rip tourists off by offering you discounts then sticking extras on your bill and overcharging you for other things. This happened to us and another couple while we were there. There are plenty of other nicer places to eat.
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2.3review from
the location and breakfast are fine. they r bunch of liars!! the reception told me i will stay in a single room i booked for the first night then they are gonna change me to a double room on the second night as a gift. it turns out they put me in a room that i can hear everything happened on the street!! its not possible to fall asleep in that room!! And after i talked two of their managers im pretty sure they do the same thing over and over again. All i wanna say is that room shouldnt be used as a hotel room anymore and the stuff there should stop lying!!!!!!
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4.8review from
Excellent Location. Within 15 minutes walk of all the main sites, Colloseum, Trevi fountain etc. Vatican City only ten minutes by bus which can be picked up very close to the hotel, hotel also sells bus tickets. Also very close to some reasonably priced restaurants, which reception helpfully pointed us towards heading North up Nazionale round the back streets. Room very clean and very tastefully decorated. Air conditioning worked well, room was quiet. Staff very polite. Nice little snack bar directly opposite which will do you pannini and a soft drink for two for 11 euros (about £7 at the time of writing) Tried to sell us the more expensive Limo (50 euros) to take us back to Ciampino Airport, when taxi cabs are fixed fee of 30 Euro both ways for this journey. Shower cubicle was very small, they had a large massage type shower unit, but for some reason had fitted it with only a half size shower tray. I am only 5' 9'' but struggled turning round and washing in the shower without hitting my knees and elbows!!!
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5.6review from
Closeness to historic sites Lack of coffee making facilities in the room
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6.4review from
excellent location elevator was old and scary
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5.6review from
Very central location Showers in the rooms were very poor standard.
