Pros (+) Everything excite the maids
Cons (-) I did not like the fact that housekeeping opened my damn door 3 times before noon (checkout) they should not be allowed in until after checkout... Bullshit!!
3 stars
Embassy Suites by Hilton Detroit Metro Airport
Photos of Embassy Suites by Hilton Detroit Metro Airport
Overview
Featuring an indoor pool and free Wi-Fi, Embassy Suites Detroit Metro Airport is situated in Detroit and offers comfortable accommodation. It also provides an express check-in and check-out feature, a sun deck and an executive floor.
Embassy Suites Detroit Metro Airport Romulus has been recently refurbished and offers an airport shuttle, a 24-hour reception and a 24-hour business centre. In addition, the multilingual staff are on hand to provide local information.
The hotel provides rooms equipped with a microwave, a hair dryer and a refrigerator, plus all the necessities to ensure a comfortable stay.
Embassy Suites Detroit Metro Airport features a conveniently located café where guests can relax with a drink after discovering the area. Each evening, guests can wind down in the lounge bar. There is also the added advantage of an in-house restaurant.
The area surrounding Embassy Suites Detroit Metro Airport Romulus has a range of restaurants and cafés. MotorCity Casino Hotel and The Henry Ford are only a short car ride from the hotel.
Latest deals for Embassy Suites by Hilton Detroit Metro Airport
Amenities at Embassy Suites by Hilton Detroit Metro Airport
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Free parking
- Free airport shuttle
Dining
- Special diet menus (on request)
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Coffee shop
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Services and conveniences
- ATM on-site
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic pillow
- Allergy-free room
- No smoking
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Telephone
- Privacy curtain
- Storage available
Parking and transportation
- Shuttle service (free)
- Free airport shuttle
- Free parking
- Private parking
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
Bathroom
- Shower
- Hairdryer
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Golf
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kids meals
- Complimentary breakfast
Outdoor
- Terrace/Patio
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Embassy Suites by Hilton Detroit Metro Airport
8.4
Very good
409 verified ratings
Wonderful
222
Very good
63
Good
50
Okay
19
Fair
21
Mediocre
10
Poor
24
Summary of reviews
Guests say
Guests had mixed experiences at the hotel, with many praising the spacious rooms and complimentary breakfast. However, issues with cleanliness, outdated amenities, and inconsistent service were frequently mentioned, leading to disappointment for some guests.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.3 out of 10
224 reviews
8.6 out of 10
112 reviews
8.8 out of 10
3 reviews
7.5 out of 10
3 reviews
All reviews
Pros (+) The facility was clean and the managers happy hour was good.
Cons (-) I called ahead for a room with a view instead what I got was a room with a dumpster view. Also they gave me the handicapped room. Being in honors member I should have received a basket of candy and water which I did not I went to the front desk and ask for it and never received it
Cons (-) The fact that they didn't have our reservation when we showed up. Big screw up on kayaks part
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Embassy Suites Detroit Metro Airport?
The breakfast at Embassy Suites Detroit Metro Airport is highly praised by guests, offering a wide range of options and custom-made omelettes. It is a great start to the day and is particularly enjoyable for families.
How is the cleanliness at Embassy Suites Detroit Metro Airport?
Guests have consistently mentioned that the hotel is very clean, with exceptionally nice staff and well-maintained rooms. The hotel's cleanliness has been a highlight of many guests' stays.
Is parking readily available at Embassy Suites Detroit Metro Airport?
Embassy Suites Detroit Metro Airport offers free parking and a free airport shuttle, making it convenient for guests with vehicles. The availability of parking and the shuttle service have been appreciated by many visitors.
What are the standout amenities at Embassy Suites Detroit Metro Airport?
Embassy Suites Detroit Metro Airport offers standout amenities such as an indoor pool, complimentary breakfast, and a bar/restaurant with excellent happy hour offerings. These amenities have been particularly well-received by guests.
When is the best time to visit Embassy Suites Detroit Metro Airport?
The best time to visit Embassy Suites Detroit Metro Airport is during the high season in July when the hotel's location, friendly staff, and excellent breakfast can be fully enjoyed. It's a great time for a comfortable and enjoyable stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Evening Snacks and Drinks
Guests appreciated the evening snack and drink offerings, which were a pleasant and unexpected treat after a long day of travel.
Consider Room 107 for Accessibility
A guest with mobility challenges found room 107 to be particularly accessible, with ample space for a walker and a well-designed bathroom.
Be Mindful of Noise Levels
Some guests reported noise issues, such as loud air conditioning units and disruptive groups of other guests. Consider requesting a quieter room if noise is a concern.
Enjoy the Made-to-Order Breakfast
Many guests praised the breakfast, especially the custom-made omelettes and the wide range of options available.
Check for Room Refurbishments
While some guests appreciated the restored rooms, others mentioned that the property is in need of refurbishment. It may be worth inquiring about the status of room renovations before booking.
Take Note of Room Layout
Guests appreciated the layout of the rooms, especially those looking for separate living areas. However, some mentioned that the overall upkeep of the property didn't match the price.
Consider Proximity to Airport
The hotel's proximity to the airport was highlighted as a positive aspect, making it a convenient choice for travelers with early or late flights.
Be Aware of Potential Maintenance Issues
Some guests reported maintenance issues, including leaky plumbing and malfunctioning room amenities. It may be helpful to check the status of maintenance and room amenities before arrival.
Appreciate the Friendly Staff
Numerous guests praised the staff for their friendliness and professionalism, enhancing the overall guest experience.
Location
8600 Wickham Road, Romulus, MI 48174
What's nearby
- Romulus Historical Museum2.8 mi
- Willow Metropark7.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Embassy Suites by Hilton Detroit Metro Airport
Low season | February |
|---|---|
High season | September |
Average price (weeknight) | $182 |
Average price (weekend night) | $216 |
When to book a room at Embassy Suites by Hilton Detroit Metro Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Embassy Suites by Hilton Detroit Metro Airport
FAQs when booking at Embassy Suites by Hilton Detroit Metro Airport
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in RomulusMost recommended
See most recommended stays in RomulusGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 2.8 mi |
Nearest Airport | Detroit Metropolitan Wayne County |
Distance to airport | 1.4 mi |
Everything you need to know for your stay in Romulus
Complete your trip
Popular destinations