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Staff was very friendly and professional. Restaurant was open late and had free room service. Breakfast started early.
View of Overgrown, abandoned hotel across the parking lot and moldy/ musty smelling room.
approximate to airport, clearn & staff was helpfull lobby was extremely hot and humid, restaurant was ok... food not so great.
Everything about the actual room was nice. We stayed the night in a king size. There was air conditioning, a fridge, and free coffee packets. Overall, I think Comfort Inn is a good name, because we both slept like babies. I wish we were up early enough to eat the breakfast. I'm sure it was good. The staff was nice overall. However, when I checked in, one of the nice ladies at the counter didn't speak English too well. Communication was difficult, but I'm not sure how much control Comfort Inn has over this nitpick. Also, at least for now, there is a lot of construction in the area. So it's hard to imagine what the stay would have been like without it. But neither of us were particularly fond of the prolonged roadwork.
Despite close proximity to airport, it was quiet. Front desk and house keeping staff were courteous and friendly. The onsite restaurant was good and reasonably priced. Had to wait 30 minutes to check in because they did not have my reservation in the system (it was booked using one of those hotel booking sites). It was eventually resolved but not something you want to do at midnight after a long trip. First room had a telephone but no wire connecting it. The TV set did not work. 2nd room had a telephone with a connecting wire but no dial tone. With two queen beds, room was a little tight, could not sit at the desk and another person get by. In both rooms, toilet seats were loose.
Staff was excellent, room was clean, restaurant/bar on-site, free breakfast, timely shuttle to the airport. It was exactly what I needed to catch my flight the next morning. Bathroom was a little small and there was no conditioner for my hair, but otherwise my stay was great.
Airport location Nothing
Comfortable, quiet, accessible to airport Reception. Girl difficult to understand. Nasal tone and way too fast and she was resentful when I asked her to slow down and after that was completely unhelpful.
A heavenly oasis conveniently located Absolutely nothing - it was fabulous!
Very nice for early morning flight. Staff was friendly and helpful.
Great service. I was able to check in early with my mother (on our way to her high school reunion), and then the airport shuttle in the morning was extremely accommodating and allowed me to see her off, and take a nap before my grandkids arrived in the afternoon. All around perfect!!
convenience, breakfast is fine, clean, near rental car lots and expressway access. polite staff. coffee maker and microwave in room. comfortable bed. reasonable price. I always stay there when visiting Michigan. faucets and knobs in tub were loose and almost falling off.
Liked the park and fly component. We were taken quickly to the airport early in the morning and picked up promptly on return. All staff were friendly and helpful. Everything was fine.
Room is clean
Clean and comfortable There was no shampoo & only one pack of regular coffee
I liked the fact that although I arrived earlier than I had expected I was still able to check in to my room. I did not like the fact that there were no smoking rooms available.
Location of the hotel. Bar employees Condition of the room.
Lunch included - plus staff was very nice Could not see outside through window from room. Room carpet on floor etc a bit old. Not the newest standard.
Location to Detroit airport. Very little outside noise. Could have been because hotel was almost empty. Poor help. Room key did not work had to go back twice. Got stuck outside the hotel and had to walk completely around. AC controls did not function correctly. Unit was flashing low battery. could not use the auto function on the thermostat. So the fan never shut off and it was loud.Bathroom counter was so low it was almost not usable. Pool was under repair. Employees just didn't seem to care. Continental breakfast left a lot to be desired.
super convenient to spend a night here before flying out of DTW, the shuttle left every 15 mins. my girlfriend and i enjoyed the overall layout of the place, and wished we could've stayed longer to enjoy the complimentary breakfast. would definitely stay here again hardly anything at all.
It was a very positive experience. Great beds and well informed, friendly staff. Nothing...all was well.
Great service at front desk. Clean room and nicely renovated. Because construction was going on it did not look very appealing when pulling in for first time. A little noisy at times.
The location was great and our room was very clean. The Smoke Detectors on our floor were falling out of the ceiling. The girl that checked us in didn't know the area, and couldn't give us any advise or help on finding a place to go for dinner.
Our room had an air conditioner that didn't work and a leaking ceiling with a full bucket of dirty water under it. The room should have never been rented to anyone. They did move us to another room whe we asked.
There was nothing redeemable about this Days Inn except for the fact that they had a room for us to stay in We had called prior to booking ahead about whether cats were allowed in the hotel. (We are moving cross country with our cat). They said yes, so we booked our hotel room with them. When I called the day of our flight to let them know we would be arriving late with our cat (our flight was delayed 5 hours), the woman on the phone yelled at me that the hotel has a no cat policy. However, on the Days Inn website, the hotel is listed as pet-friendly. They made an exception for us but I was surprised at the reaction of the front desk person on the phone.
the flat screen tvs and the beds were nice That not every room had a fridge and microwave
Counter staff were nice, check-in went smooth, and the price was decent. The hotel (which was in the middle of an EXTREMELY messy remodel) literally looked like something out of a war zone. It was hands down the grossest, messiest construction site I have ever seen. There was rubble everywhere, mountains of large chopped down trees piled up outside, paint and stucco every where. It was completely absurd to be running a remodel in an operating hotel that looked like that. The rooms themselves were ok, but many things were out of place, room numbers were taped to the wall beside the doors and it just felt off. I am not usually picky about the 3-4 dozen hotel/motels I stay in each year, but this one was ridiculous.
Cheapish Old and grungy feeling to the place
Very comfortable beds and the rooms were pretty clean. It was under construction, the breakfast area was a mess, cold breakfast only, my fiance got sick from an allergic reaction to something in the sheets.
Employees were fantastic. The beds were rock hard. needs some remodeling. its very outdated.
For an early morning flight this is a fine location - return the rental car at night, sleep and shuttle to the airport in the early morning. Functional and Efficient. The restaurant needs an update...
Clean, comfortable room....hastle free for seniors. easy access to our car for loading luggage. Good continental breakfast. Everything was good.
quiet , peaceful
Loved the location and low price. The hotel was close. Clean place to stay right by the airport that was a good deal at the last minute. No need to spend more at other spots.
Convenienve to Detroit Metro Airport
The location was very good. The check in and out was easy. The television remote was not programmed and although the clerk said she would send someone to fix it, he never came.
The value of the price I paid and the cleaniness of the hotel were fantastic
It was a very clean, well kept hotel. But the fire alarm went off at 6:30 am and we stood outside for an hour before being allowed to go back inside. No compensation was given for this major inconvenience.
This was our 3rd stay at this hotel. Hotel experiences typically reflects it's local leadership. Each time we return because the hotel personnel are so courteous and professional. Never experienced an untoward event. Hotel staff. Professional and courteous.
Everything was up st standard
Very easy check in and check out process. Friendly staff. Loved the decor of the hotel. The room was great and the bed was comfortable.
Nice location and clean rooms. I had to take my car to quick park and could not leave it at the hotel for free when I took my trip to Texas.
George welcomed us upon our late arrival and made sure we were ready in the morning for an early flight. He was a fine example of customer service. He helped us with parking our car for our trip too.
The staff was very helpful. The entire hotel and room were clean except my bathroom floor was not cleaned well.
Great room and breakfast
The room was clean and relaxing, me and my mom really enjoyed our stay. It got pretty loud in the pool area but i understand that cant be changed.
The entire staff had a great attitude, the breakfast was exellent and the lobby was very roomy yet personal. We also took advantage of the burger bar, possibly the best onion rings we ever had
The facility was clean and the managers happy hour was good. I called ahead for a room with a view instead what I got was a room with a dumpster view. Also they gave me the handicapped room. Being in honors member I should have received a basket of candy and water which I did not I went to the front desk and ask for it and never received it
Everything excite the maids I did not like the fact that housekeeping opened my damn door 3 times before noon (checkout) they should not be allowed in until after checkout... Bullshit!!
The fact that they didn't have our reservation when we showed up. Big screw up on kayaks part
Right next to some fastfood restaurants (Wendy's & McDonald's) which was convenient. Hotel had shuttle service to Detroit Metro (had to pay tip to driver only). Nice & quiet. Keycard didn't work on morning of my check out (had to wait an hour before it was fixed) - Well accommodated by putting me in room opposite (which happened to be vacant) for the time being.
It wasnt a bad part of town, so we felt safe Air conditioning took forever to get cool. And there was a weird smell everywhere except the lobby. Couldn't walk around barefoot in our room without feeling like you needed to wash your feet afterwards
Location to airport, friendly staff, comfortable bed. Basic breakfast but acceptable. Parking can be an issue, the fabrics were a little worn but not disgusting.
The staff is exceptionally courteous and accomodating, smiling and helpful. I had a great short and comfortable stay.
It was just for 1 night - bed was fine. The trains blaring their horns in the middle of the night into the early morning hours! Woke us up several times.
There so many people in tiny room for breaksfast there no space to get something to eat it horrible tiny roon hard for people to walk thur or no seat availability to sit . Also, bad mattress to difficult sleep and dirty towels.
Sight seeing around NY
My room was perfectly adequate with no serious problems. Checking in and out was easy, quick, and smooth. The only food within easy walking distance is at a Wendy's.
Front desk staff was very friendly, room was very clean and location was great!
Very close to the airport. Shuttle to and from. Very clean and affordable. The staff was very friendly and helpful with any questions that we had. Would recommend them very highly. Not really a complaint, but the website should state that parking is free for the time you are staying at the hotel, and there is a charge for parking while you are not staying there. Some hotels include free parking for the entire time you are gone on a trip. Glad I called to confirm our reservations and discussed parking. All worked out well with their discounted parking rate though.
Cheap and comfortable The breakfast was not continental
Great price! Smelled a bit like old smoke, loud neighbors and thin walls.
Clean, comfortable room close to the airport were the things we liked. For the price, I felt like we should have had some kind of breakfast included. We also thought we would be able to leave our car there, but appreciated the discount coupon for parking.
The staff was extremely firendly and helpful. The room was clean and comfortable.
The air conditioner in the room was quite noisy.
Near the airport and near dining. Great business stop hotel. You could hear airplanes overhead (close to airport) but the room was comfortable enough and I tired enough that once asleep I never awoke until 5:30a.M.
Comfy bed and bedding, great service.
Simple Check-In, good restaurant, spacy rooms equipped with all necessary stuff for a stay around the airport area Long waiting time for free airport shuttle pick-up at DTW airport
Very clean and spacious! The staff at check-in was very friendly as well. Unfortunately there isn't a good deal around the shower door so the water ran out and into the floor. Had to use all but one towel to mop up the floor.
The hotel interior was beautiful and the room was fantastic. Wished I had a little more time to enjoy the space, really. The parking situation was not terribly clear and even after asking a front desk person I am still not certain I understand how the parking payment works when I get back from my trip.
Very nice hotel, clean and updated rooms.
This guest did not leave comments about this hotel.
Clean ... location... On line, offered free parking. Did not specify that they did not have long term parking.
I didn't feel like the staff was very helpful or willing to go the extra mile.
I thought our room was very clean. It's an older room - older sheets, not great shades from blinds - I had either the sun or a street lamp in my eye the entire time. Bed wasn't comfortable bc old sheets - but otherwise clean. Staff was great. I thought our room was very clean. It's an older room - older sheets, not great shades from blinds - I had either the sun or a street lamp in my eye the entire time. Bed wasn't comfortable bc old sheets - but otherwise clean. Staff was great.
Clean room, comfy bed, nice staff, great bar & grill Would stay there again for sure Nothing
the convenience of the bar down stairs for dinner and drinks half of the television channels didn't work the cost of service was expensive
Location to airport Heat kicked off at night based on a motion detector for heat in the room
Clean and prox to airport Parkiing
Clean,modern, well-maintained Staff at front desk were surprisingly not up to the level expected in greeting and speaking to guests in a professional manner.
The staff was wonderful. The attached restaurant was horrible.
The Price the water was to hot truly could burn you
The manager was very helpful even though he seemed a little put off. Rooms were clean and pool was nice. The air-conditioner would only work a few mins at a time and wouldn't kick back on, had to turn it off and then back on repeatedly. When I called front desk for a fan or something they had none and was told to talk to opening manager because they didn't have any other rooms available. Decor a little dated and bathrooms were very small.. No fridges in room.. Entire hotel smoke free but guests allowed to smoke on balcony and the smell crept insurance room.
Hotel is 2 miles from the airport and has 24 hour free shuttle. Great and responsible restaurant next door! We stayed for four nights. Housekeeping was horrible! No one came to clean our room after our first night there. The rest of our stay, they would only leave one set of towels when there was four people in our room! We had to constantly complain and request towels and wash clothes. The lobby is beautiful but the rooms aren't quite as nice. Needs updating and more space. Size wise - the rooms are small and the furniture is old and ragged - needs replacing. I would also suggest bringing a couple of power strips for you technical devices - not enough outlets.
Service was amazing, they were so friendly! Breakfast was very acceptable, value was great! Was a little bit old but nothing that shouldn't be expected for something with such good value!
For the price was decent. Don't expect anything amazing. I was content that room was Clean. There was NO evidence of any types of bugs. I did like the fact of Bob Evans being right next door. 1 Day stay from visiting City from Ohio and it was just OK. Did get a good nights rest.
Quiet and no problems in the room Waking up to leave
shuttle, breakfast there was human waste on our bathroom door, it was resolved the NEXT day, that night (we checked in late) we were offered cleaning supplies....I was NOT doing THEIR job!!!
Location. . Needs some repairs, and updates. .
Value Airport noise. You get what you pay for
Clean and quiet. Good value. Tv shows were limited. A little outdated but still presented well.
So frightening we put furniture against the door. Keycard says to deadbolt your door and not let anyone in without checking ID. The door has clearly been knocked down time and time again, with the deadbolt hardly attached to the door anymore after being reinserted many times. The back of the parking lot looks like a scene from The Wire Projects. People loudly run through the halls in the middle of the night.
Bed No outlets
This is a basic safe clean quiet place to stay. The front desk during the day is very friendly, concerned about hospitality and full of good conversation. The hotel needs an update but then it would cost more.
The staff were very friendly and helpful. The rooms were clean and comfortable, though a bit run-down. Free coffee in the lobby. They've got quite the claim to fame: The longest continuous hall way in Michigan! A bit run down, but a great value.
This place is a nightmare, cold all night and one thin sheet for warmth, decrepit hotel and room, the worst I have ever stayed in, to top it off they don't plow the parking lot so everyone was stuck in snow the next day
Strictly cheap and next to the airport. Light sheets on the bed only and not really comfortable. Bathroom not really clean. Mold in bathroom area.
They gave our room away
The entrance The bed was broken only 5 channels on the TV service sucked when you needed new linens they had to wash the old then bring it back hours later smelled horrible will never stay or recommend again
Value for $$$ Dirty, loud. People smoking weed and the smell on the hallways. Airport shuttle needs to be called, it doesnt run around the clock
room service wasn't great -- no salt and pepper provided, no ice water; food somewhat overcooked.
location Internet speed
Hot tub, room, proximity to Breakfast was some tiny muffins and coffee. It was disappointing.
Restaurant was very good I had booked a king sized bed but I got queen sized beds.
The staff- from shuttle driver to the front desk, were very kind and helpful during my stay. Their kindness outweighed tye shabbiness of the hotel. The room could have been a little more clean; bathroom needed to be swept and the room itself needed to be vacuum. Also it wouldn't be bad for them to put a fresh coat of paint in the walls.
Front people were very nice First room we got had lights that did not work, in the morning the restaurant wasn't able to open in time for some unsaid reasons so we were not able to eat breakfast there. The facilities seem like they haven't been updated in some time and were very outdated.
Just minutes from airport. Resteraunt/lounge open late.