I usually do not write much in these surveys, but the staff was exceptionally friendly and helpful. I will definitely put this hotel at the top of my list.
3 stars
Hilton Garden Inn Detroit Metro Airport
Photos of Hilton Garden Inn Detroit Metro Airport
Overview
Hilton Garden Inn Detroit Metro Airport is located in Romulus, MI 1 mile from Detroit Metropolitan Airport (DTW) and a 25-minute drive to downtown Detroit or Ann Arbor. *Garden Grille & Bar *Evening Room Service & On-Site Catering *Complimentary Shuttle service to/from Detroit Metro Airport 24 hours/day, 7 days/week *Complimentary Onsite Parking On night(s) of stay: Extended parking offsite with Stay & Fly package only *Complimentary WiFi throughout entire hotel *Business Center *Indoor heated pool & whirlpool *Fitness Center featuring Precor equipment *Meeting Room that can accommodate from 5 - 60 guests
Latest deals for Hilton Garden Inn Detroit Metro Airport
Queen room
King room
Standard room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Garden Inn Detroit Metro Airport
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Free airport shuttle
Dining
- Special diet menus (on request)
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic pillow
- Allergy-free room
- No smoking
- Designated smoking area
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Parking and transportation
- Shuttle service (free)
- Free airport shuttle
- Free parking
- Private parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
General
- Seating area
- Interconnected room(s) available
- Telephone
- Privacy curtain
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- TV
Pool and spa
- Hot tub
- Indoor pool
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Golf
Health and safety
- Daily housekeeping
- Safe
Bathroom
- Hairdryer
Bedroom
- Feather pillow
Family friendly
- Kids meals
Fitness
- Fitness center
Reviews of Hilton Garden Inn Detroit Metro Airport
8.4
Very good
267 verified ratings
Wonderful
143
Very good
37
Good
40
Okay
17
Fair
15
Mediocre
1
Poor
14
Summary of reviews
Guests say
Guests appreciated the cleanliness of the hotel and its convenient location near the airport. However, many expressed dissatisfaction with the service, citing issues such as rude staff and problems with check-in and check-out procedures. Overall, while the hotel has its strengths, the service experience left much to be desired.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.3 out of 10
8 reviews
8.4 out of 10
2 reviews
All reviews
Cons (-) The air conditioner in the room was quite noisy.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the Hilton Garden Inn Detroit Metro Airport?
The high season at the Hilton Garden Inn Detroit Metro Airport is in October, while the low season is in January.
How is the quality of the beds at the Hilton Garden Inn Detroit Metro Airport?
Guests have mentioned that the beds are comfortable, but there have been a few comments about the bed quality, such as a huge dip in the mattress.
Is parking available at the Hilton Garden Inn Detroit Metro Airport?
Yes, the hotel offers free parking and a free airport shuttle, providing convenient parking options for guests.
What can guests expect from the food quality at the Hilton Garden Inn Detroit Metro Airport?
Guests have praised the good food at reasonable prices, the delicious and well-prepared menu at the Grill restaurant and bar, and the pleasant breakfast with healthy options.
How is the cleanliness and customer service at the Hilton Garden Inn Detroit Metro Airport?
Guests have highlighted the extremely clean rooms, the friendly and helpful staff, and the smooth check-in process. However, there have been some comments about the cleanliness of certain amenities and mixed feedback about the customer service experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Ground Floor
Some guests reported noise disturbances in ground floor rooms, so consider requesting a room on a higher floor to minimize potential disruptions.
Consider Bringing Earplugs
Due to the hotel's proximity to the airport, some guests suggested bringing earplugs to mitigate any noise from departing planes during the early hours.
Request Housekeeping in Advance
If you prefer regular room cleaning, it's advisable to request housekeeping in advance, as some guests mentioned that their rooms were not cleaned unless requested.
Check Room Amenities
Before settling in, ensure that all room amenities are functional, as a few guests reported issues with facilities such as the toilet, microwave, and gym equipment.
Explore Nearby Dining Options
Guests appreciated the variety of nearby restaurants, so consider exploring the dining options within walking distance for additional meal choices.
Inquire About Room Views
If a pleasant view is important to you, consider inquiring about the available room views, as some guests were disappointed with their room's outlook.
Verify Breakfast Inclusions
If breakfast is an essential part of your stay, double-check the inclusions, as some guests experienced discrepancies between the included and charged breakfast options.
Utilize the Airport Shuttle Service
Take advantage of the complimentary airport shuttle service for convenient transportation to and from the airport, as recommended by several guests.
Consider Room Accessibility
If you have accessibility requirements, ensure that the room meets your specific needs, as some guests encountered issues with the functionality of certain accessible features.
Engage with Friendly Staff
Interact with the accommodating and helpful staff, who received numerous commendations from guests for their friendliness and willingness to assist.
Location
31800 Smith Road, Romulus, MI 48174
What's nearby
- Romulus Historical Museum2.8 mi
- Willow Metropark7.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn Detroit Metro Airport
Low season | September |
|---|---|
High season | July |
Average price (weeknight) | $165 |
Average price (weekend night) | $168 |
When to book a room at Hilton Garden Inn Detroit Metro Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hilton Garden Inn Detroit Metro Airport
FAQs when booking at Hilton Garden Inn Detroit Metro Airport
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See most recommended stays in RomulusGood to know
Value for money | 8.2 |
|---|---|
Distance to city center | 2.8 mi |
Nearest Airport | Detroit Metropolitan Wayne County |
Distance to airport | 1.6 mi |
Everything you need to know for your stay in Romulus
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