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The staff were very friendly, profesional and most of all, very caring! I felt like I was amongst family! Also, the grounds are beautiful! The great attention to detail was highly appreciated.
I liked the reception I got, the set up of the room, the breakfast offering, and the size of the pool. The first sight of the hotel, on arrival. It gave me the obviously wrong impression of a small, run down place. I think the first impression is important and management should improve the front and reception view. Also too many keys!! Consider standardising to one key only, not a bunch.
the value for money, excellent personalised service by owners and great breakfast
Pleasusable, friendly environment, all ameneties were easily accessible, staff a pleasure to deal with and knowledgeble on the surrounding areas and entertainment lack of reclying/ relaxing chairs at poolside
The room was spacious, comfortable and clean, the staff were nice. The breakfast was good. Security was also good. Locating the address posed problems both for me and my visitors.
The owners were polite and excellent. I have recommeded this hotel to a business partner.
I like everything about Rivonia Hotel and their service is excellent, you feel homely in their rooms setting. Nothing
Great rooms and layout of the BXB. Relaxed feeling. Maybe the tv could be quite in the breakfast room.
We were checked in quickly. Beds were comfortable
The self-catering rooms were absolutely beautiful and a very good size. It is a lovely maintained B & B all around with nice gardens and probably the best part was the best breakfast I've ever tasted, with the unbelievable range of foods & juices. I certainly recommend this place if you don't mind being a short car ride away from shops & other places of interest as it is located inside a security guarded suburban area. Overall service was decent, not fabulous nor poor.