Pros (+) Bokai Garden Hotel was very clean and staff was friendly. central location to many shops and restaurants i would recommend this to travelers.
2 stars
Bokai Garden Hotel
Photos of Bokai Garden Hotel
Overview
Hotel with free parking, in the vicinity of The Huntington Library, Art Museum, and Botanical Gardens This smoke-free hotel features a restaurant, a 24-hour front desk, and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include a TV in a common area. Bokai Garden Hotel offers 100 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and blackout drapes/curtains. 42-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations. This Rosemead hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Latest deals for Bokai Garden Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Bokai Garden Hotel
- Room service
- Free Wi-Fi
- Free parking
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Airport shuttle
- Internet
- Spa
Basics
- Free Wi-Fi
- Internet
- Body soap
- Linens
- Towels
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Shampoo
- Heating
- Trash cans
- Conditioner
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Shower
- Shower cap
- Private bathroom
Accessibility and suitability
- No smoking
- Increased accessibility
- Elevator
- Upper floors accessible by elevator
General
- Telephone
- Seating area
- Hardwood or parquet floors
- Storage available
Services and conveniences
- Wake-up service
- Room service
- 24hr front desk
- Key card access
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- TV
Pool and spa
- Spa
- Hot tub
Bedroom
- Clothes rack
- Wardrobe or closet
Dining
- Electric kettle
- Kettle
Outdoor
- Balcony
Workspace
- Fax/photocopying
Health and safety
- Daily housekeeping
Reviews of Bokai Garden Hotel
5.4
Fair
784 verified ratings
Wonderful
132
Very good
48
Good
62
Okay
52
Fair
110
Mediocre
75
Poor
305
Summary of reviews
Guests say
Guests overwhelmingly criticized the hotel's cleanliness, describing it as dirty and outdated. Many mentioned terrible service and a lack of amenities, with some even expressing fear for their safety. The value for price was also a common complaint, with several guests feeling misled by the hotel's advertising. A few positive notes were made about the central location and friendly staff, but these were overshadowed by the negative experiences.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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5.4 out of 10
402 reviews
6.1 out of 10
91 reviews
4.2 out of 10
46 reviews
5.4 out of 10
5 reviews
All reviews
Pros (+) The guy was nice. Cool set up.
Cons (-) Parking is horrible
Pros (+) Fine place to stay if you just need a place to sleep, fair price.
Cons (-) Room not very clean, breakfast not very good, I could have toast but no butter on it. Hard boiled egg, banana, bowl of cereal, glass of milk and that's it.
Pros (+) I have nothing good to say
Cons (-) Room was terrible. No top sheets on beds faucet was so loose i thought it was to fall off in my hand. Key to our room never worked. Had to always have someone come and open our room and gate. Got locked into pool area. Not enough towels. The free breakfast was bread,boxed donuts or 2 different cereals and 2nd day was cup of noodle soup and the last day i found some kind of bug crawling up one of t...
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Pros (+) The pool looked clean.
Cons (-) Whoever took the pictures of this hotel is a genious. Upon arrival it took the worker 20 min to check us in, how hard can checking someone in be.? The carpet in the room felt greesy, there was hair in the shower that was not ours since we hadn't used it yet, and to me the grossest thing was the fact that they did not put a top sheet on the bed. When I asked for one they thought I was crazy and bro...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best nearby attractions?
The hotel is conveniently located near the Saint Sava Serbian Orthodox Church, just 1 mile away.
Are there any unique amenities at the hotel?
Yes, the hotel offers a garden, spa, and hot tub, providing a relaxing and tranquil environment for guests.
What can I expect from the room amenities?
Guests can expect modern and comfortable rooms with flat-screen TVs, clean bedding, and a seating area. However, some guests have mentioned issues with cleanliness and outdated facilities.
Is parking readily available at the hotel?
Yes, the hotel offers free parking, and guests have mentioned that finding a parking spot near the front is not a hassle.
When is the best time to visit the hotel?
The high season is in May, offering a great opportunity to experience the hotel's convenient location and nearby attractions. However, it's important to note that some guests have raised concerns about cleanliness and maintenance issues.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Check Room Amenities
Some guests reported that the rooms did not have all the amenities advertised, such as microwaves and refrigerators. It's advisable to confirm the availability of these amenities before booking.
Verify Room Cleanliness
Several guests mentioned cleanliness issues, including dirty sheets, dusty rooms, and unclean bathrooms. It's recommended to check the room thoroughly upon arrival and request a change if cleanliness standards are not met.
Confirm Nearby Attractions
The hotel is close to the Saint Sava Serbian Orthodox Church, which may be of interest to some guests. It's worth exploring this nearby attraction if you're interested in cultural or religious sites.
Be Mindful of Noise
Some guests noted that the hotel can be noisy, especially if facing the street or common areas. Consider requesting a room away from potential sources of noise for a more peaceful stay.
Inquire About Deposit Refunds
A few guests reported issues with receiving their deposit refunds. It's advisable to clarify the deposit refund process and timeline during check-in to avoid any inconvenience during checkout.
Request Iron and Ironing Board
Irons were not provided in some rooms, as mentioned by guests. If you require this amenity, it's recommended to request it in advance to ensure it's available during your stay.
Double-Check Room Type
Some guests experienced discrepancies between the room they booked and the room they were assigned. It's advisable to double-check the room type upon arrival to avoid any mismatch.
Consider Alternative Dining Options
While the hotel has a restaurant, some guests found the dining options limited. Exploring nearby dining establishments or planning meals in advance may offer more diverse culinary experiences.
Address Safety and Health Concerns
Several guests reported safety and health issues, including bug bites and unclean conditions. It's important to address any such concerns with the hotel staff promptly and, if necessary, seek assistance from relevant authorities.
Manage Expectations
Some guests found the hotel's facilities and services lacking. It's recommended to manage expectations regarding the overall quality and offerings of the hotel to avoid disappointment during the stay.
Location
3633 Rosemead Boulevard, Rosemead, CA 91770
What's nearby
- Saint Sava Serbian Orthodox Church1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Bokai Garden Hotel
Low season | April |
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High season | July |
Average price (weeknight) | $83 |
Average price (weekend night) | $82 |
When to book a room at Bokai Garden Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 6.1 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Hawthorne |
Distance to airport | 18.3 mi |
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