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Ideal for what I wanted Breakfast was pretty uninspiring
We thought this was an airport hotel and it still was about a 25 minute drive early in the morning. The hotel seemed dark and worn. They also were understaffed.
Fairly close to the train station Rosny Bois Perrie, and the Rosny 2 shopping center.
During our stay the Bar was not open in the evenings!
we arrived into a building site. every room surrounding us was being re fitted. the hallway was full of removed and new furniture which i tried to tell them was a fir risk but they just didn't understand. we was woken at seven thirty by drilling and frankly couldn't wait to leave. breakfast was minimal and not fresh
Nothing ..even the service was not good No service and the price is too too high comparing of what you get ..By the way I paid to the hotel in which I can understand that you do not charge me from your side too please confirm this to me thanks.
To be honest not a lot The purpose of my visit was for a Trade Show and the Restaurant and Bar of the Hotel was closed for 2 of my 3 nights stay. Not having coffee/tea makings facilities in my room to compensate made staying at the hotel very unpleasant. Thank God other hotels focus on their customers needs as well as their own. I found the whole experience cold and impersonal
Easy access to the train station; Bar and restaurant weren't open at the weekends
The bedroom was clean, comfortable. The underground parking was convenient
Staff unhelpful (Not all staff). No bar or food available 2 nights of the 3 I stayed.
Nice breakfast Only French speaking staff
The Staff were helpful The hotel smelt of cigarettes. The carpets are really dirty. Room smelt of cigarettes.
bad hollow mattress
Location was good. Close to train station. Good hotel staff Terrible bed. Needs to be changed. Carpets are old and smelly.
Close to cdg & Le Bouget Airports Room are small, very basic facilities
the staff working at the hotel was verry helpful and nice .
price too far away from Metro station
None We arrived and we had booked two family rooms- they had no family rooms available so we had to have four rooms unsuitable for a young family
. It is so close to busy roads so noisy
We really appreciated how clean and functional the room was, a very small micro-studio but designed well with clean countertops, a very clean bathroom, and easy to use controls for blinds/shower/tv etc. The large bed and towels were very comfortable. It was also helpful to have a casual restaurant/bar onsite, we had everything we needed after a long drive to the airport. The computer check-in was new for us and confusing at first, but the attendant was extremely helpful with all of our questions.
Brand new Hotel with a very Chic attitude. We didn't stay in paris Long enough. At least 3 nights is needed to get a sense of this Beautiful City.
small room, but clean, modern, and convenient location
Very modern. I loved the lights in the room and the view of the runway. The restaurant/bar was great. The staff was very friendly and helpful. Overall, this was my favorite place to stay on business so far.
Very modern and clean. Good service and in-room amenities. Free wifi...and easy check-in-check out Walking distance to the Airport price was a little higher
very clear, friendly staff, nice rooms shower kind of tiny, no parking space other than paying, not even for the first hour in which people come loaded with luggage and have to choice but to pay for the parking.
The staff was very friendly and helpful, highly recommended and great price.
Hands off but fully available approach to customer service. Fully digitally connected as well as humanly connected. The staff is always available and extremely friendly. Fantasic rooms with great digital access on both entertainment and communication/internet. This is in my top ten hotels ever. I have been travelling for over 25 years worldwide. There was nothing I didn't like excecpt maybe the price of the brekfast buffett.
Had an amazing time :))) and experience :)) great staff. I had to give a good for location only reason because it is not in city but!!!!! Shuttle leaves Hotel like every 45 min to train station literally 20 min from Main City I would do it all over again with Relais Hotel ! Beds were super comfortable!!! Amazing rooms, clean, pool and facilities amazing!!!!!! Free water in rooms :)))))) shower and bathroom really good!
big bed. the room had nice furniture. very nice pool and spa area. room shower smelled mouldy.
Efficient staff The suite was not 5 star based on the Australian 5 star rating. Note only one robe, fittings in the bathroom need seeing too as well as some varnish
shuttle service; park-like surroundings; comfortable room not really. The room was fine except that there were cigarette burns on the (cheap) bedspread. Points off for that kind of carelessness.
i cant really say as i was there for a few hrs b4 my flight back home to australia...but overall i had a few good hrs sleep well since its close to the airport the noise of the planes were pretty loud
Both dinner and breakfast, particularly the latter, were good. Personally, as a Cordon Bleu and now living in France, I would have preferred something more specialised, not just Steak and Chips however good it was - and it was. I am not sure if it was the hotel to blame or only the driver of the shuttle but I ended up at the wrong terminal and had to walk for 40 mins to get to the right one. May I suggest that certainly the Millenium, maybe all the hotels at Roissy, should keep a list of which airlines fly from which terminals. I was travelling by Air Transat and should have been taken to Terminal 3 not 2a.
The bartender that night was great. The lady at the front desk when I first checked in was very nice and helpful. The shower was nice. It's close to CDG. I had requested a late checkout when I booked the hotel, and they told me that was possible, but when I checked in, they had no record of my request. I ended up having to pay 25€ to upgrade, which would also get me free breakfast in the morning, and the lady at the front desk was very nice and helpful. The next day, I got a call at 12:30 telling me that checkout was at 12:00 and that it was 10€ per hour to stay later. I told them I'd already paid for the upgrade last night. They looked around and found it and apologized for the confusion. Then as I checked out, they told me I had to pay 26€ for breakfast. I had to go through the whole thing all over again and show them my receipt before they sorted it out. Rooms were run down. Heat was on one temperature only, and adjusting the thermostat didn't help. I had to open the windows it was so hot. Food was mediocre and over priced. The menus they gave us were old, so the food was actually 5€ more than it even showed on the menu, and it wasn't good. (And they didn't tell us about the price difference until they brought the bill.) This hotel is in no way a 4 star hotel. There are tons of hotels in that area close to CDG. Stay at one of those.
close to the airport and the transport into paris centre was great
Staff at front desk very helpful and friendly. Vrey clean nice atomsphere. The hotel shuttle service (Blackline?) is really bad. If travelling with luggage it will be a nightmare for older or infirm persons. It is however free, so can't complain too much.......Nowhere quiet to have a meal.
Shabby room. Waited over an hour to check in. Never received the wake up call I requested. Almost missed my flight.
No free internet
The hotel is very convinient to reach from the Airport by using the black bus. it stops right in fornt of the hotel.Nice breakfast.
Hotel functioned well, was clean and reception staff were helpful. Bar was very poor - highly priced and staff not really suited to the role. Communication not their thing.
Original price was honoured by booking com. Good accommodation for the price.
once found (they were still putting the signs up in the terminal, very convenient place to stay. it was surprisingly quiet. stained carpet, small rooms, cant open the windows for fresh air, to the extent that it was a relief to get outside the next morning
the hotel was very clean and staff were very helpful and room was the best i stayed in during my week of bussiness
Really liked the hotel. Comfortable. Clean. Great staff and "inside" the airport. The shuttle to the airport is right out the hotel. 5 minutes and you're in the terminal 2. The price was a bit high.
We stayed at this hotel after returning from Spain, the night before our return flight home. The proximity to Paris CDG airport and the ease of getting to the airport made this the perfect hotel.
A good choice for an overnight stay when leaving CDG on a morning flight. Excellent restaurant
been connect to the airport and to the train station
When needing being close to the airport it is very convenient.
At airport Convenient Breakfast good Carpet dirty Bathroom mildew on tiles Air freshener too strong
Fabulously convenient location--just walk out of hotel and into Charles De Gaulle airport. Elegant decor. A surprisingly delicious dinner in the restaurant with friends. A good breakfast. I think the room as a little hot. I was too tired to try and fiddle with the thermostat so perhaps that was fixable.
nothing The price wat to high and we slept with all the painters in the hallway we had to jump over the paint cans and it smelled. We could not move in the room the beds were to close to each other and that all for $250 / a night.
Room was very clean with all of the necessities. Very good location if coming in on SNCF train or on plain. When first arrived was given a room that the guests had not yet checked out of and it had not been cleaned. Hotel quickly gave us another room but we were disturbed we were given a key to someone else's room and had access to their baggage.
Location and price nothing it was all good
No internet in The room and no water to drink
Beautiful hotel closest to the airport.
Nice room and bathroom. It was nice staying there before an early flight. They had a shuttle that took us to the airport. We enjoyed a bottle of wine in the bar. Nothing
Hotel is excellent in all aspects no free wifi in the rooms. free airport shutlle need to be run to every terminal
Great location. The airport train station is very nearby and that's probably the best way to get there unless you have a lot of luggage, in which case there is also a free shuttle. The room was nice and the bed was comfy. The restaurant had a very limited menu and all of the food was very overpriced. Also, there was no hot tub.
Great convenient location to CDG train station and Roissy airport. Room good size, clean and bed comfortable Nice, quiet and relaxed atmosphere Toilet tank made strange noises every 20 minutes or so ALL night.. Water temperature in shower fluctuates between cool and warm and cannot be regulated. Water pressure weak in shower Strange display - amenities "missing" in bathroom - sewing kit box is empty, Q-tips and shoe shine cloth just sat on tray without boxes... Executive Lounge food needs improvement.
Great location next to airport for last night in Paris. We always stay at the Hilton to ease the logistics of returning home in the US.
Enjoyed the Executive Lounge and room size. Shame that there is no shuttle to Terminal 3. I know the terminal is close, but my 80 year old mother had a difficult time getting from the hotel to Terminal 3.
Food was REALLY expensive but we didn't have choice. 2 burgers 2 coke 59 euros. And it took for ever to get that to the bar Close to the airport
Easy access to terminal 1 & 2 None.
The hotel is easily accessible from the RER CDG terminal 1-3 (second to last on the RER B)...it's so close you can actually use the luggage carts in the terminal to push your suitcases (and kids) to hotel. There is also usually a stockpile of a half-dozen carts just outside the hotel on the way to the station from other travellers who figured this out. The airport and hotel are in zone 5 of the metro, so if you get a day pass that includes zone 5 you're all set for a day trip into the city on the RER (30-50 minutes depending on the train and destination). The hotel breakfast was rather pricy, and you can get cheap pastries and coffee in the RER station for the whole family for the price of one breakfast. There is a hotel shuttle that picks up at the 5th floor of RER terminal 2...which has a number of logitical issues: 1) If you have a cart, you need to use the elevators...which usually have too many people waiting for them while they service the floors you're not on. 2) if you are being dropped off by the shuttle, don't expect carts to be available on the 5th floor. I had to go down the stairs to get a cart on the 4th floor, then carried it up to the 5th floor, loaded up several bags, waited 10 minutes for the elevator, then decided it would be faster to carry the bags down to the 4th floor and reload there. It was faster than waiting for the elevator on the 5th floor. 3) the shuttle can only hold a certain number of people, and even if it runs every 15-20 minutes, it's possible during peak times that you might have to wait for a third shuttle.
Location is superb as you can walk to all halls in terminal 2 without having to take a shuttle. Some equipment begins to date. It is time for Sheraton to do some upgrades.
It´s location, easy to walk there and easy to walk to the next flight. Room service was efficient. The service in the restaurant. They told me to wait for a while to attend me. After 10 minutes waiting I left.
Location was great. Very quiet rooms. Our second room had numerous small problems. I'm sure if I contacted the staff it could have been corrected. But sometimes, you just want to go to sleep.
Proximity to Airport The Air conditional didn't work Speed of the internet connection was really poor
Convienience - right in the airport Shower was inoperative and only one bathsize towel, until I requested more.
Excellent location, virtually 20 minutes to gate. Very nice staff at reception and quick check-in. Would appreciate if extra blankets are provided. Can be quite cool at night. A/C did not seem to heat up sufficiently.
The special offer that made it possible for us to stay there, the positive attitude of the staff, the excellent breakfast included in the price, the spacy and beautifully and practically equipped room, the welcome gift. Because our arrival at the airport by plane was late, we didn't want to risk not to get into central Paris by public transport that late evening/night due to delays, therefore it was essential to stay at a hotel as close as possible to the airport - like this one - to continue to the airport early the next day. Nothing special.
Only the location Smoking room, but even the bedding smelled! Made us wonder if it was even washed. Restaurant staff were rude and uncooperative. Served a glass of wine from a .75L bottle then told us they had no .75L bottles to sell us - only .375L bottles. Waiter couldn't understand our confusion andade no effort to try. Poor.
We loved everything! Very comfy room (Club Room), with a bathroom with shower and bath separated, spacius, minibar, tv, a veeery comfy bed and pillows. And the location! Superb! The hotel is inside terminal 2e at Paris -cdg . If you have a conection, as we had, you have at your feet the airport itself, the tvg and Trains from and to Paris/Europe. From the main entrance you can see the gare downstairs. The restaurant is very good, the staff couldn't be better. next time we'll stay there and take the train to and from Paris. Just perfect! The automatic minibar and tray in the room. If you simply touch it, you're billed automatically. I don't like this "modernity".
The quick service and the convenient location
Free wifi. Free airport shuttle. Friendly staff. Near a walkable town/neighborhood. Nothing negative to say. It was a nice overnight rest stop before heading to the CDG airport.
The staff were really great. And the Room was nice and quiet. Everything was great.
Decent hotel. Clean, safe, friendly desk clerks, convenient to CDG airport, which is why we booked it. The Golden Tuplib uses 2 twin beds pushed together in lieu of an actual Queen or King sized mattress. This is not as comfortable, due to the seam and rigid area between the beds. This is a common trend in European hotels, and it is lamentable. Have they not heard of larger mattresses? Do they not experience the same discomfort?
The fact that we only had to stay here one night. Gross.
Clean. Good shuttle service. Close to the airport only takes 10 mins to get there. Space age tablet room control was more of a gimmick than functional
Nice staff, good rate, not fancy but adequate` I asked for a morning wake up call that never came which caused me to almost oversleep and be late for the airport.
We had a 7am international flight. Their first shuttle was 5:15 putting us to airport at wrong terminal at 5:45. Had to take a taxi. Wish i had stayed in paris central. I stayed at an airport hotel for their free shuttle service but ended up taking a taxi...
The buffet at the hotel's resturaunt was quick, tasty and convenient. We stayed at this hotel only to catch a very early flight. It was very close to the airport. Minor items only like no tea kettle and s shower head that would not stay up.
The shuttle from the airport to the hotel pases frequently and is a short ride. The room was great, clean, and spacious. The staff was very nice and helpful. Would definitely recommend and would come back.
Good location, near train stations and chateau
Very Friendly, good location very enjoyable stay ,will stay again.
The staff were friendly and helpful to non French speakers. The room was also a good nice for the price, and clean. At the time of our stay they were doing renovations and despite the receptionist saying it would not be noisy, we had workmen on scaffolding literally outside our room at 7ish in the morning... We were given a partial discount to apologise with no fuss made at all, just apologies. The works are supposed to only be on for 2 weeks and the hotel will look great when finished. No shower though!
Hotel staff welcoming - spent little time there as ata wedding but found all facilities good. Hotel was at an excellent location to get around Paris
Very nice hotel in a good location.
staff were helpful location convenient to metro and RER
comfort, excellent bathroom, peacefulness
Location is great. outside of paris, but very convenient. safe and beautiful neighborhood.
The Hotel was the perfect location for participating in the Paris Half Marathon. The starting/ending point and the Parc Floral were both within walking distance from the hotel.
The room was very clean. The hotel staff was excellent in providing services, help and direction. Nothing
Transport to the airport, great beds
The general atmosphere of the hotel was excellent. The room was clean and comfortable. The food at the restaurant was excellent and prompt to arrive. My sister and I wanted to eat breakfast at the bar in the hotel (since breakfast was listed on the menu as a possibility) but it was strangely not open and we had to find food somewhere else. Otherwise, there was nothing we didn't like.
Only its location It was very overpriced. It was also a very poor quality room and very small. We have stayed in much nicer rooms for 1/3 the cost.
The closeness to CDG, which made our start on Saturday am so much less stressful. When we checked into the room, there was no coffee, no sugar, no milk available for us to make a drink. There was only 1 set of towels visible, the others were in the wardrobe, but had not seen these.
You don't hear one sound there, not from outside, nor from hotel inside. It was great for rest.
The free shuttle bus to the tgv station I felt the staff could have been more friendly
Proximity to airport. Great place to stay if you have an early morning flight. The service in the restaurant was painfully slow, and the food was not worth the wait.
The hotel was fantastic, having extremely comfortable and relaxing rooms. There was a very nice tub and shower, with a very plush bed. The facilities were also fantastic, with a nice pool area. The bar is directly downstairs as well, where you can have them uncork you a bottle and enjoy it in the comfort of your room. What a great refresher on a long trip! Probably the best hotel I've ever stayed at. Nothing.
Very nice service in the Hotel I had a old room with bad wallpaper and a very used bathroom.
Comfortable bed and shuttle service to the airport. The room was very small, difficult to move about with four pieces of luggage.
Airport shuttle service, size and cleanliness of room No, it was quite acceptable.
Shuttle bus driver was very helpful. Attractive lobby. Business type hotels are sometimes not particularly friendly to the ordinary traveller. This was the case at this hotel. Internet access cost 5 Euros for 15 minutes ( in the lobby) Many hotels I find give this as a free service now. Room was clean but not exceptional.
Location provided goos access to CDG airport, hotel was clean, modern and with good services; front desk staff were pleasant and efficient
Nothing special It is located not at the terminal but in 15-20 minnutes away by shuttle bus. It is not clearly mentioned that actually there are 3 different Novotels there and you need to carefully check which one is the right one.
Clean no-smoking room,comfortable bed Having to pay for the shuttle to fair ground maison&object
Friendly, helpful staff, comfortable room, convenient to airport. Loved being able to walk to the little village for dinner.
Nice room, very friendly and helpful staff. Will definitely return!
easy to live even with a 21 month baby The service maid is knocking at the door at 9 am, we were sleeping, they should check before if the people are at the breakfast or not. The shuttle system is very poor, why don't you stop at CDG 2B ? long run on foot through CDG
The hotel was extremely comfortable, we especially appreciated the 'Wellbeing Centre' - gym, pool, sauna, steam room, etc. It was a great way to end a four week Eropean tour and prepare for 24 hours travel to Australia. As we were checking in, the desk clerk efficiently offered information about our departing flight the following morning (ours was an overnight stay in preparation for an international flight). She confirmed the terminal for us and that the flight was on time. While the airport shuttle bus isn't specifically the hotel's responsibility, the route it takes is rediculous if one seeks terminal one. We spent over 50 minutes on the bus and even began picking up new passengers and returned to a stop immediately beside the hotel before getting to terminal one. The desk staff should be encouraged to advise guests heading for terminal one that the route is impractical and that they should either use a differnt shuttle bus (if an alternative exists), or take a cab. The actual distance from the hotel was under ten minutes, but we took over 50 minutes on the bus - and were late for our flight as a result.
the room was very good. (soffa and bed) it is the kind of room that can be used as an office out of office for a couple of days The internet connection (wirless by orange) did not work on my mobile device.
A nice evening meal at a reasonable cost Price of beer in the restaurant was rather expensive
Ease and convenience to CDG airport. Good restaurant. Pillows were too small and soft.
Tea/coffee making facilities in the room. Also thef friendly, relaxed atmosphere in the bar.
The food at dinner time was very bad and poor and the breakfast was also not the best one.
After a long drive I stayed for one hour in the Sauna witch was very good. It was a pitty that the drinking water in the Gym was empty.
Rooms were warm and comfortable. Proximity to CDG was perfect. The restaurant was surprisingly excellent! The price of breakfast was too high. We instead went to the local McDonalds.
Shuttel bus to exhibition ground. Very bad language skills in the restaurant and you shall not expect to receive what you think was ordered. The shuttel bus driver could not speak english and sometimes the route is different which can be a serius problem when not told.
Convenient for early morning flight. Modern bright hotel. Large bedroom
Good shower Hotel did not receive notice from Booking.com with my reservation until late in the day of my arrival. Promised shuttle to cdg airport (every 15 minutes to af terminal) did not come between 7:40 am and 8am, causing others to miss their flights.
Professional service and good facilities + convenient location Old restroom
practical, good basic room
Location is close to airport and exhibition center. Parking possibility with security. Breakfast: only some fresh croissants. For the rest some sandwiches in plastic pots (quality very poor). On top there is not enough space (tables and chairs) for the breakfast. Empty minibar in the room. Bad smell at toilet. Television not functioning. Empty soap not refilled.
lovely room and bathroom facilities; quiet; near village centre; free internet no cups, plates, glasses or cultery for snacks or own food
The hotel is located conveniently to Paris CDG. The hotel is comfortable and the prices are reasonable. The shuttle to the airport runs on time. The value for the money is very good.
the shuttle service, the free internet ,the rooms decor etc were great
It seemed efficient
healthy foods,new clean big and stylish suits, free movies , 15Euros with taxi to Exhibition Center, lovely staff, well equipped fitness room,what else to be! oh may be a a sauna! it may not be the right choice for people want to enjoy Paris but definitely good for Villepinte Exhibition Center related stays.
Comfort of the room
location No resturant, no free wifi
closnest to airport
The room was large, comfortable, immaculate, and very beautiful. I would stay there again because of the beauty and size of the room and the underground parking was a "godsend" because we were exhausted and had to repack all our luggage and it was pouring rain. There was only one coffee packet in the room and the hotel DID NOT!! have anymore. Not good when you have to get up at 6 am after a 2 week vacation driving all over France. Unfortunately, we only left the maid 2 euros because we felt it was her responsibility, however a female staff member was not at all helpful in trying to find us another coffee. Couldn't they get one from another room? We were very upset about this, and frankly, I don't know if my husband would stay at the hotel again because of this.
The staff at this hotel is the worst I have ever seen,
the design of the room , the Staff was mostly unkind, very unprofessional , Brakfest was the whorse i have ever seen !
clean, excelent, good breakfast
easy access to airport and free transfer no resturant
Nothing absolutely nothing the service was poor TV and internet did not work and staff at front desk was aatrocious. See above
the room was overheated and the staff wouldn't care and they were rude.
concept and design, I like it. flatiron, hope there is one.
The staff were friendly and helpful, the room large and clean. Free shuttle bus to CDG, You can then get a train or bus into Paris. I didn't realise before booking there wasn't a dining room? I wasn't expecting to have to go eat somewhere else. There are 2 other places to eat and the food was good.
Spacious and nice layout, equiped with microwave. Very clean and quiet. Hard to get a live receptionist thru the phone.
rooms, staff, very far from city center, no transportation access near it,
Price is acceptible. The attitude Hotel staff arguew with me about the charge of Wifi; later she gave me 2 Wifi card for free of use. But, the policy must be clear; I did see some people used wifi in the lobby, obviously they did not argue with Hotel, and they did not have the Wifi card to use in their room.
Price is excellent if you are budget minded. Otherwise, the rooms are small. This hotel gave us a good taste of life in the suburb of Paris. We encountered very nice local people who helped us with directions. On the other hand, as a base to visit Paris without a car, I think we would not stay that far again. It takes 20 minutes to walk to the nearest train station, wait 5-20 mins for a train, then 15 mins of RER train time to get into the city.
Ok Hotel wifi was very expensive.
The price and that is all.
The staff was friendly and the rooms were tidy although a little small .The breakfast was worth the price. Maybe a little small rooms and the nearby location of a major traffic route.
nothing at all everything and especially the rooms which were not clean and spacious
The staff was very helpful in giving direction and advice on seeing the sights. Also there was plenty of parking on site. The breakfast was not what we expected and did not have many choices to eat.
Nothing. I aware that price of hotel is low, but for the pictures showed when you book it, you simple expect more regarding space and services, for example air conditionig didn work....
The only point is that this is in the middle point of airport CDG and City centre. Check-IN Hours While you promised 24/24 check -in ,check in is always after 1200 Hrs since they clean up rooms only by then.Therefore u shd change check-in to 1300 Hrs to be safe. Language :No one speaks english. Not recommended for a non-french person.Specially to a business person.