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Our room had been recently renovated in a very nice way. The floor was ceramic tile in lieu of carpet, so we were a little more comfortable in walking around without shoes. The bath room was updated in a very nice way as well. Everything was newly done. The room needed more lighting for reading and the mirror in the bath should be about 6 inches higher on the wall.
we did not have a mini bar in the room, the rooms were very old and the TV was not the best.
Location with view of harbor Front desk staff a bit diffident, not informed about parking garage issues.
Quick check-in and check-out. Lovely front desk staff. Jacuzzi out of order.
I enjoyed the breakfast buffet, the room was nicely appointed. The cleaning staff, dining room staff and maintenance staff were top notch. The water was off when I arrived and I was not informed and had to return to the front desk to find out why there was no water. The hotel up-charged the parking garage daily fee by $3.00 per day which was a rip off.
The desk clerk was very friendly. The place was very well taken are of. We indicated that it was difficult to find the hotel and he explained that the hotel was try to remedy this. Unfortunately there was an area power outage which shorten our vist
The order from menu complimentary breakfast was excellent. The staff was super helpful. The room was very comfortable.
Friendly helpful staff Pool and hot tub area was so dirty that you actually could see the dirt on doors and walls, the water In the pool was discolored and cloudy, the hot tub looked like a muddy body had been in it. It's a shame because it was a good location, nicest staff and although the room was worn, it was clean. It would have been a fine place to stay except for the pool and hot tub area - there was actually black creeping up the door facing into the change room- a half blind person like me could see it.
The beds were pretty comfy. The inclusive breakfast was very good. It was old. Rooms were in rough shape. Wall paper peeling off the walls. Imbedded dirt in carpets. Just not clean looking anywhere.
I liked the helpful staff and atmosphere in the hotel. The hotel was centrally located and easily accessible to restaurants and other venues
We were traveling with guests in their eighties and we arrived early. They found us rooms very quickly. The staff was very friendly. The newly renovated rooms are very nice.
Great staff; convenience; comfort; good restaurant for a hotel restaurant and nice town Long hallways; no guest towels at pool or fitness center; better coffee service;
We liked how close it was located to the downtown area. There waany anything we didn't like.
I liked everything about the Hampton Inn in Saint John. I have stayed there many times. Staff are friendly and helpful. Excellent clean bedding and towels. Great breakfast made available with great care. Love it!! No
Helpful staff, early breakfast.
Location, rooms, cleanliness.
Great waterslide, breakfast was fantastic as well. No.
breakfast was very good
This guest did not leave comments about this hotel.
Nice, clean, good size rooms, comfortable beds Breakfast area needs to be larger. TV's bigger.
At the many Hampton Inns that we have stayed at, the experience is predictable and uniform. In this respect, this hotel didn't disappoint. A bit difficult to drive to.
We stayed one night. It was a good clean hotel to stay at for a quick overnight stopover. The breakfast was OK. Not good, not bad. But fine.
This was our second stay at this hotel. My son loved the water slide.
Waterslide for the kids. No much parking.
Only 15 mins from the Ferry. Free breakfast, was Ok. We said we were 4 people in the room, there were only 2 facecloths in the bathroom. There was a large stain on the floor and one of the beds, the fitted sheet had a stain on it. The beds were hard as a rock. no one slept! Hot tub didn't work, pool cold!
Convenient location to restaurants and center of the city. Comfortable bed. Nice sitting area. Very accommodating innkeepers, Cheryl and Dwight. Great breakfast; met my special dietary needs. Bathroom and shower were a bit cramped but functional. Some debris at the bottom of stairs, but room was clean.
Cheryl and Dwight were excellent hosts, very friendly and helpful! The room was very spacious, with a comfortable/cosy seating area, and a fully equipped kitchen! Breakfast was delicious and beautifully presented. The neighbourhood seems a bit run-down, but it was quite convenient and we did not have any problems. Thanks for a lovely stay! Street noise; a car alarm woke us twice around 3 a.m.
Beautiful big room, huge desk. Price
really slow to get rooms cleaned!!
Close to shopping and restaurants- walking distance. Quiet. Thought there might be some consideration for getting some breakfast earlier than posted as we had a very early flight, we asked but there was nothing.
I appreciated the comfort, the ability to print out something that i needed from the lobby computer and printer, the opportunity to make myself a cup of tea in the afternoon, and the opportunity to visit with a friend in the lounge in the evening and to buy her a glass of wine. N/A
Central to the entire Fundy Coast, which was our goal to explore. We made day trips to Cape Enrage and to St. Andrews for whale watching. We were touing on the road for 21 days and the stay at your hotel was our favorite four nights and five days.
Easy check-in and check-out, good variety of breakfast food Location
everythin was ok
beautiful old house in the heart of St. John not toddler friendly (many personal, breakable items at toddler level), cat in the hotel/house (allergies)
Beautiful room, every amenity provided, and comfortable bed. No
Owners are friendly, knowledgeable of the history of St John and the tourist attractions.The rooms are clean and comfortable. Breakfast was soooo goodAn overall good experience
We arrived at the hotel after 2 days of driving to find that the hotel overbooked and gave our room away even though we had a reservation and confirmation. They acted like they had no record of our reservation and we were the ones who were mistaken until we contacted Kayak and getaroom.com who called the hotel, only then did they say they overbooked and gave our room to someone else. Customer service through getaroom.com however was phenomenal. They attempted to find us another room at another hotel. While they were doing that, we were able to find another hotel on our own, although more expensive. The customer service rep then contacted our new hotel and took care of the bill and still only charged us what we were originally quoted for the room at Travelodge. Because of this experience, I will never book Travelodge again but will definitely use this website to book again because of the customer service we received.
Comefortable king bed , friendly staff , easily accessible wifi and nice breakfast . Also shopping nearby Nothing really , maybe the area is more industrial than hoped for
easy in and out friendly clean the smell of smoke in hallways
Location and breakfast good I would prefer a choice of pillows. I found their pillow to thick and firm. Radio is typical but not good. A 6:00 A.M breakfast would be better than 6:30.
The hotel is in a great location! Just minutes away from the beautiful downtown St. John. Great facilities. Pool and Fitness room. Lack of a main lobby. Only a tiny front desk. Had some trouble navigating the building at first. Bed was a little stiff.