The room we were assigned smelt mouldy and had an incessant vibration in the bathroom that made it impossible to sleep. The staff kindly moved us to a much nicer room but that they were still using the first, inadequate one is a worrying sign.
4 stars
Sudima Lake Rotorua
Photos of Sudima Lake Rotorua
Overview
Situated just a few steps from Polynesian Spa, this award-winning hotel offers both a bar and a restaurant. It also provides a mineral bath, an indoor pool and a Jacuzzi.
There are a range of facilities on offer to guests of Sudima Hotel Lake Rotorua, such as body treatments, 24-hour room service and a beauty centre. For a fast and effortless check-in and departure experience, guests can take advantage of the express check-in/check-out facility.
The traditional rooms at this 4-star hotel feature a flat-screen TV, movies-on-demand and a CD player. Private bathrooms include a spa bath, ideal for indulging in a relaxing soak.
Sudima Hotel is ideally located for sightseeing in Rotorua, with Rotorua Museum, Government Gardens and Rotorua Arts Village just moments away on foot. Lake Rotorua and Whakarewarewa are a 10-minute drive away.
Latest deals for Sudima Lake Rotorua
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Sudima Lake Rotorua
- Indoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Business center
- Wi-Fi available in all areas
- Cable or satellite TV
- Free toiletries
Services and conveniences
- Conference rooms
- Business center
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Dining
- Minibar
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
- Indoor play area
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
Things to do
- Gift shop
- Golf
- Cycling
- Pool table
Pool and spa
- Spa
- Hot tub
- Indoor pool
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
General
- Family rooms
- Storage available
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Media and entertainment
- Cable or satellite TV
Bathroom
- Hairdryer
Outdoor
- Garden
Reviews of Sudima Lake Rotorua
7.4
Good
2524 verified ratings
Wonderful
819
Very good
492
Good
536
Okay
248
Fair
216
Mediocre
107
Poor
106
Summary of reviews
Guests say
Guests appreciated the hotel's great location near attractions like the Polynesian spa and the lake. However, many reviews highlighted significant issues with cleanliness and service, with several guests expressing dissatisfaction with the state of the rooms and the responsiveness of the staff. Overall, while the location is a strong point, the hotel falls short in maintaining cleanliness and providing adequate service.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
7.4 out of 10
33 reviews
7.5 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the quality of the beds at Sudima Lake Rotorua?
Guests have mentioned that the beds at Sudima Lake Rotorua are comfortable and provide a good night's sleep.
Is parking readily available at Sudima Lake Rotorua?
Yes, Sudima Lake Rotorua offers ample parking near the rooms, which has been appreciated by guests.
What can guests expect from the food quality at Sudima Lake Rotorua?
The restaurant at Sudima Lake Rotorua is exceptional, offering top-class food with a wide variety, and the staff are incredibly professional and friendly.
How is the cleanliness of the rooms at Sudima Lake Rotorua?
While some guests have mentioned issues with room cleanliness, others have found the rooms to be very clean and comfortable.
What is the best time to visit Sudima Lake Rotorua?
Sudima Lake Rotorua is ideally located for sightseeing in Rotorua, with many attractions just moments away on foot. March is considered the high season, offering a great time to visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room in the New Building
Several guests mentioned that the older building had issues such as musty smells, old decor, and broken air conditioning. Consider requesting a room in the newer building for a more comfortable stay.
Check for Sulfur Smell
Some guests reported a strong sulfur smell around the hotel. If you are sensitive to odors, it's advisable to inquire about this before booking.
Request Extra Amenities
A few guests noted that they had to request additional towels and other amenities for their rooms. It may be helpful to ask for any necessary extras upon check-in to avoid inconvenience later.
Consider Noise Levels
Guests staying on the ground floor mentioned noise disturbances from bus drop-off points and rooms above. If you are sensitive to noise, consider requesting a room away from potential sources of disturbance.
Verify Air Conditioning
Several guests experienced issues with air conditioning. It's recommended to ensure that the air conditioning in your room is functioning properly, especially during warmer months.
Explore Nearby Attractions
The hotel's proximity to Polynesian Spa and the city center was praised by many guests. Take advantage of the convenient location to explore these attractions and the nearby supermarket.
Be Mindful of Room Size
Some guests found the rooms to be smaller than expected, especially in family rooms. If space is a priority, consider inquiring about room size when making a reservation.
Check for Renovated Rooms
Guests highlighted that the hotel has both renovated and older rooms. To ensure a more modern accommodation, consider requesting a renovated room during the booking process.
Inquire About Breakfast Options
While some guests enjoyed the breakfast, others found it basic or overpriced. If breakfast is important to you, consider checking the available options and prices in advance.
Address Accessibility Needs
If you have accessibility requirements, it's advisable to confirm the availability of facilities such as elevators and accessible rooms to ensure a comfortable stay.
Location
1000 Eruera Street, Rotorua 3201
What's nearby
- Polynesian Spa247 yd
- Rotorua Arts Village308 yd
- Tamaki Maori Village365 yd
- Rotorua Museum0.3 mi
- Government Gardens0.3 mi
- Rotorua Health and Spa0.4 mi
- Sulphur Point0.4 mi
- Rotorua Hospital0.9 mi
- Pohutu Geyser1.6 mi
- Whakarewarewa1.7 mi
- Te Puia New Zealand Maori Arts and Crafts Institute1.7 mi
- Smallbone Park1.8 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sudima Lake Rotorua
Low season | May |
|---|---|
High season | October |
Average price (weeknight) | $118 |
Average price (weekend night) | $126 |
When to book a room at Sudima Lake Rotorua
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Sudima Lake Rotorua
FAQs when booking at Sudima Lake Rotorua
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Value for money | 7.3 |
|---|---|
Distance to city center | 0.6 mi |
Nearest Airport | Rotorua |
Distance to airport | 3.9 mi |
Everything you need to know for your stay in Rotorua
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