Wai Ora Lakeside Spa Resort

77 Robinson Avenue, Rotorua 3042, New Zealand
+64 7343 5100


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Overall guest ratings

8.5/10 Excellent
Based on 269 reviews
See all reviews

Review highlights

  • 9.3
  • 8.7
  • 6.7
  • 6.1

Good to know

  • Great menu
  • Friendly service


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    With a stay at Wai Ora Lakeside Spa Resort in Rotorua, you'll be minutes from Te Amorangi Museum and close to Sulphur Point. This 4.5-star hotel is within close proximity of Government Gardens Golf and Rotorua Museum.


    Make yourself at home in one of the 30 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies or patios. Wired and wireless Internet access is complimentary, while DVD players and cable programming provide entertainment. Bathrooms have complimentary toiletries and hair dryers.


    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 spa tubs, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and tour/ticket assistance.


    Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Cooked-to-order breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided at no charge.

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    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Babysitting or child care
    • Business center
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Free airport shuttle
    • Free Internet
    • Pets not allowed
    • Free parking
    • Steam room
    • Free valet parking
    • Wedding services
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    Guest reviews

    Overall Rating

    8.5 Excellent
    Based on 269 reviews
    • 9.3 "Terrific location."
    • 8.7 "Food is delicious."
    • 8.6 "Great service."
    • 8.0 "Breakfast is good."
    • 7.3 "Wellness & sports facilities were pleasant enough."
    • 6.7 "Rooms are ok."
    • 6.1 "Vibe was decent."
    • 5.8 "Average value."
    • 5.6 "Average comfort."
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    Overall Rating

    8.6 Excellent
    Based on 239 reviews
    • 9.4 "Excellent amenities."
      9.2 "92% thought the building was wonderful."
    • 9.3 "Terrific location."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.6 "Food is delicious."
      7.8 "78% loved the menu selection."
    • 7.6 "Good breakfast."
    • 7.0 "Nice rooms."
      5.6 "Only 56% said rooms were big enough."
      6.6 "Only 66% said rooms were clean enough."
      6.3 "Only 63% said the rooms were modern."
    • 6.9 "Sufficient wellness & sports facilities."
    • 6.9 "Pool is mediocre."
    • 6.4 "Vibe was decent."
    • 6.1 "Average value."
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    Overall Rating

    8.1 Excellent
    Based on 29 reviews
    • 9.4 "Terrific location."
    • 8.9 "Food is delicious."
    • 7.8 "Good service."
      9.2 "92% found the staff to be very friendly."
    • 6.5 "Rooms are ok."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Great menu"
    "Friendly service"
    data provided by TrustYou

    Recent Reviews

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