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Locality, Atmosphere and Attention
clean comfortable room the evening meal was poor.
Location to inverness and loch ness no issue
convenient location dining room location not obvious from lobby.
no young children around
Food and Service in Restaurant No bath or shower mats. It was stated that the bath was non-slip????
The owners were really friendly and welcoming the room was spotless and the bed was really comfy. Breakfast was lovely with a nice view The only very minor bad points was no heating was on in the room when we got in and the tv was broken . The biggest thing was not really worth £80 a night
no fuss, easy access, excellent food, happy staff
Good selection of real ale. Service was good. No facilities for disable persons. Inflexible attitude about the menu in respect of older persons who do not always eat a varied diet.
An attractively located hotel, in a small Highland village and seemingly quite isolated but in fact conveniently close to a railway station on the line down to Glasgow.
very comfy bed and pillows. DVD collection. internet access
location and comfort-- perfect for our needs, all as usual N/A
Fantastic location, friendly staff, excellent room and wonderful food. Very highly recommended. The rain.
Nice setting, friendly staff, excellent food, clean and comfortable accommodation.
peace and quiet, spectacular views and good for walking
unique ambience and setting and excellent food as well as helpfulness of owner and staff It was not ideal that one member of our party had to move room after one night. As well as this the family that moved into that room were very noisy and disruptive and could be heard clearly from our room
Delicious breakfast, cosiness, provision of services, such as DVDs, afternoon tea etc.....
Its a cozy place to stay with a hearty breakfast and a family run feeling
The old Pines was perfect for us with great attention to detail...very welcoming
Friendly and hospitable. On retrospect - overpriced.
friendlyness of staff and breakfast menu
Wonderfully helpful staff, a quiet, peaceful location only a short drive from Fort William. Peter and Lesley will not rest until you have everthing you could possibly require. I am torn between writing a glowing review and keeping it secret. Our stay was too brief!
Decor, Reception and Breakfast were all of the highest standard None
The place was nice and clean, well maintained and the owners were very warm and provided very good service with a smile. They were knowledgeable about the local area and provided useful information to the residents.
Room was very clean and decent. Staffs are friendly. Room and shower space is slightly small.
Peter and Leslie were very friendly. The room was very clean.
House was beautifully presented and everything was fresh and clean. We received a very friendly welcome on arrival and a well cooked breakfast set us up for the day. Property is situated in a quiet spot in a busy area, very relaxing. None
This place was superb.The attention to every detail was outstanding.