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The informations the staff gave about all the questions I asked them. I liked the hotel. This question doesn't apply.
The quality service, restaurant and breakfast Hard to find
Room, food far from city center, staff service moderate especially in the restaurant
you should take it out of your offerings location, structure, neighborhood, price
The bathroom needs renewing
We chose this hotel for the convenient location to explore lakes area and also Milan without having to drive into the city. It was perfect for this and the friendly, helpful staff,the facilities provided throughout the hotel, and the spacious room were excellent.
the rooms were large and very clean. staff were helpful the location.its in the middle of nowhere.theirs no resturants or anything close by.
Near train station. Decor..terrible location.. Cocks crowing for hours on property. Extremely cheap finishes.
As I travel to an exibithion in RHO the location is ok. It's between the town and the fairground. Just prepare to spend 20/25€ per taxi service to go to town or to the fair.
The comfortable of room
Our stay in Milan was excellent. Clean room, good service. The receptionists we're very helpful as far as directions and references to restaurants. No complaints!!
Bad quality of the breakfast and bad quality of the restarant
Front desk staff very helpful advising us about the train. They provided us a box breakfast since we had to leave at 5am. Called the taxi for 5 am pick-up. Also provided me with nail polish remover. Even gave us a suite. Great buffet breakfast. Front desk staff called a taxi for us on the wrong morning & called us at 5 am to say it was there.
size of room no
the hotel staff was very nice and communicative. The location is good, regarding the fact that in 10 minutes you are in the center of the city. the breakfast could be improved.
The hotel was very well situated, 1-2 mins from the underground station and a few stops from all the sights. I felt more information about the hotel and the facilities would have been very useful( a book in the room, with details of the facilities)
Very comfortable and nice hotel. Good services and very kind staff. The windows were dirty and couldn't look out. The surroundings are not that nice.
breakfast was great
Room was too cold, seem heater heat up to the temp set.
The big and perfect bed
Appreciated car parking. Great and helpful staff. Great location near subway. Greatly appreciated currency exchange service. Good breakfast.
central location & room we had was grand and spacious breakfast was so-so but then
The staff was extremely helpful and they spoke English very well.
Lack of staff able to iron a shirt at 10pm. No housekeeper services available.
Location, Hotel Bar
the staff were excellent - very inviting and welcoming. the room was very modern and clean and the bed was very comfortable. very close to all shopping and restaurants - excellent location.
Great location by the Duamo accompanied by helpful and efficient staff behavior
very very nice position near Duomo. You can walk to the metro by walking. Hotel stuff are very helpfull and do their job well.
Style and comfort, very close to the Doumo I would have liked more cleanliness of the room and bathroom, especially, from the very first day, but this was corrected in next day
it was cold in the room
location. Right next to the Duomo and the Galleria. the breakfast room was a little pathetic. the chairs cut off the circulation to your lower legs and your feet fall asleep.
Very curteous concierge staff and personnel in general. Very clean.
Amazing service, incredibly thoughtful staff, and beautiful surroundings are expected at this hotel. 5 star service, 5 star price. Make sure you work out a way to include breakfast, as it is expensive, but divine. Be wary about the high valet prices. Overall, you pay for what you get and this property does not disappoint. High valet prices.
Very upscale with an attentive and helpful staff. The facilities and decor are kept in impeccable shape. The hotel is near the train station and there is a limo service to Piazza Duomo. Room service, mini-bar, and restaurant seemed excessively expensive, as is the charge for internet service.
Great Hotel, great staff
Room decor Breakfast prices were ridiculously high and quality was horrible. They also rip you off. We dined a la carte for breakfast the first day but were charged for the super high priced buffet. The good itself was horrible. Second morning all we had was juice , crossaint and coffee and were once again ripped off. This hotel is a rip off. Only good for business people billing their companies. Hotel was not even able to correct our charges during check out leaving us a bet other taste of being ripped off.
Shuttle service to shopping area (very convenient when carrying a lot of bags) close to train station, delicious breakfast Spa at hotel is overpriced and has mediocre spa service, otherwise hotel is fantastic!
A great true five star hotel. Excellent and knowledgeable concierge. Location is outside of the Montepoleone shopping district so a nice oasis to come home to at pIazza Republica. Great part was frequent Benz stretch limo pickup and drop off from the hotel to La Scala/ Duomo and Montepoleone area -- that was extreme helpful with kids. Had an upgrade which was appreciated and not asked for. Breakfast were absolutely excellent and included in our price. Champagne, full hot foods and fresh fruits and pastries. Will definitely be back!! My only minor tif was pool was closed for renos. Minor and everything was to our or beyond our expectations.
all was excellent
for us not much was positive about this hotel unfortunately, we would definitely not go to this hotel ever again overpriced for five star hotel, poor hygiene in jacuzzi (growing mold on the side), tv did not work at first, nothing included in the initial room rate, exorbitant extra costs like 120 euros per night for pets (!!!), 22 euros or more per day for simple internet use, reception then also tried to charge us 20 euros extra per day for the already included buffet breakfast (the excuse was that american breakfast costs more than the continental breakfast, which was not advertised on the internet), taxi and concierge staff at the hotel entrance making fun and jokes about hotel clients in italian (unfortunately we understand italian very well...), tiny rooms, car key is taken away with or without the hotel client's permission and car is far away.
Everything about the hotel and the stay. Nothing I didn't like
Opulent hotel, nice respite Pricey
- Luxury. - The Value.
Friendly staff, good location, value for money
The hote is situated only 200 meters from Milan's main train station, there's free internet connection, the breakfast buffe is good. It is completely nonsmoking hotel. I would like more open t.v. channels.
location the room as per the booking was superior double but was not up to the mark.
for milano good price adn for italy not bad breakfast the room was very small and old furnished...
Everything! Brilliant staff, brilliant location, brilliant weather! The breakfast was unbelievable.
I Liked The Mini Bar In The Room With Free Soft Drinks And Water, Also The Breakfast Was Excellent With a Great Selection Of Hot And Cold Food, The Staff Were Very Friendly And Helpfull.
Great location just outside the central station and metro at the end of the street. Complimentary tea/coffe/water/snacks in the lounge. Great breakfast. Hotel staff very friendly and efficient. nothing.
The hotel well located. A good value for money hotel. My rating 9.5/10 No almond crossants anymore.....oh well.
The location and the lake-facing balcony room. In November, the town is mostly shut down.
i booked for 2 standard double rooms and they upgraded to executive room the room was spacious with modern facilities. . especially bathroom was very good. breakfast was good and fresh. i had lunch at hotel restaurant as well the food was tasty as well. when i check in there is group tourists and it took long time to check-in. the receptionist was very unkind and he really annoying me. even i remember his name. but, when i check-out, the guy with glasses was extremely helpful and kind he was very busy though.
The cleanness and facilities nothing
Breakfast buffet, bed, cleanliness Strange shower solution with large see-through glass towards bed
Good service, nice room, colorful breakfast, all you need No
room was nice soap
We received superior room instead of standard with no additional costs. The room was nice and comfortable, well designed, really nice bathroom. The breakfast in the hotel is tasty with many things to choose. Staff is friendly and helpful. The hotel is well located, very close to the Stacione Centrale and metro. We will definitely choose the hotel when we are in Milano again.
Мery nice design, all new, the room was very spacious, very nice modern hotel It was little bit cold in the room
Nice lounge area with light snacks in the early evening. No coffee pot in the room. But that's typical for Europe.
Good location, good breakfast, nearby shopping area. staffs were cold, not so freindly.
The lovely fruit and sweets when we returned to our room. The location was not near the sites we were interested in seeing.
Friendly, Comfortable + Fantastic Breakfast Location, Very close to Central Station. Not good area
Convenient location right by central train station.
the rabishest hotel i use it so far.
We had a great time Hotel was beautiful. Our room was lovely and big with a nice balcony. Room service was excellent too. Will definitely return.
nice room, very good restaurant
Staff is excellent and take care about details. They also noticed that it was my birthday and they sent to my room a cake and a bottle of excellent Spumante
he wortste hotel ever been..... should be rated as one star even less i was shocked of the place its petty to be called Le Meridian very old very dirty very awful
location, and room size old equipement (TV, and phone not functioning), AC not functioning as well.
Good location Concierge not very helpful/knowledgable for a 5star hotel
easy access to central milan
politeness, and discreet staff
An extremely highly professionally run hotel, friendly & very informative staff. I required a doctor and the restaurant provided special dietry needs without any fuss.
The location of this hotel, only 5 minutes from the center, close to Duomo and the metro too. The staff were all helpful, the buffet breakfast had a good selection to choose from and was all very nice and fresh.
We arrived in Milan in the AM and the hotel allowed us to check in when we got there even though it was well before the check-in time.
The check in procedure was really quick, they spoke English to us and gave us all the details we needed, then let us get on with our short break.
Location and friendly staff.
I liked the room, bathroom, clean bed every day, I liked the breakfast, the vicinity of the Piazza Duomo
Most the location
Clean, comfortable rooms. The staff was helpful and polite. Awesome breakfast spread!
location, value for money, amazing breakfast
Professionalism and helpfulness of staff; excellent breakfast, choice of daily newspapers, etc. There were ashtrays in my "non-smoking" room; the walls and floor were dark.
the reception area and facilities were very good so first impressions were always going to be good. the room was not clean and socks were found from previous client. the staff were very welcoming and factual but lacked personal touch. after paying for parking and the ticket not allowing us out the staff seemed uninterested as we had already paid and checked out.
Here was no bottle top opener though there were plenty of bottles with tops in the mini-bar
Hotel was fantastic very spacious, the cleanliness is immaculate even for a 5 star. parking next door was very handy charged 15 euro per night instead of 30 Euro.. Bar staff were fantastic and very helpfull There's not much around on a night to do, we were charged e5 for 2 pillows, my 5 year old accidentaly pressed the button for a Movie which we was charged 14 Euro, at checkout they would not waive the charge. you have to pay 30 Euro to use the spa which should be included
The room had several small defects that could not be fixed during our stay. They offered to move us to an other room (including moving all of our lugage) or complement our breakfast. We chose for the last one. Very attending staff.
Staff was excellent. Room was beautiful. Milan was great.
Location of hotel very good, underground (red line) within 3minutes walking distance. Colonial style of the hotel's interior nice, although about time for a bit of "refreshing" A blanket as bed-lining, in a 5star hotel? Never seen that before. A nice hotel, but not quite worth the price.
Bed was very hard
there is no tea and caffe srvices in the room ,for a 5 -star hotel this is not good
Simply beautiful: service, decor, facilities, all up to a 5 star hotel. Room service is insanely pricey. A "flying" shower curtain certainly did not fit in this hotel, nor did the poor hairdryer.
Courteous service by bellman and front desk staff. Beautiful hotel, nice size rooms and beautiful bathroom. The internet service (if you don't have your own laptop)is not linked to hotel so you're on your own if it breaks down or does not work. Should be an automatic these days. No cups/coffee/tea provided, but were given a kettle. Also no iron & ironing board offered - just laundry service!
Location right next to Central train station, and not far from city centre. Modern, clean, comfortable. Great staff. great value.
We enjoyed our stay at the hotel. Breakfast was good and the staff helpful. The fact that it's very close to Milan Central Station is definetly a plus.
Comfortable and equipped room, perfect location for travellers, great breakfast. 100 meters from a shuttle to Malpensa, safe surroundings despite the reputation of the area. The default check out time is late
Location- just right. The stay was very pleasent. Price is worth the value. The breakfast staff was very freindly. The hotel is more like a 3 star - The room was a little old wide but with an odd shape.
Excellent location, helpful staff, Quiet and comfortable. Great breakfast!
the people were nice, the "coffee/tea bar" was great. it was so close to the station
Hot drink making facilities, comfortable clean bed, bath as well as shower. no English speaking facilities on TV also pay films for UK travellers are old. CNN was not working nor Bloomburg which is free not able to be viewed could not get latest news.
Room was a bit old and front desk staff was not very friendly. However the buffet breakfast spread is good, hotel is very close to the main train station (you can see it once you get off the airport express bus, on the left of the station) and the greatest plus point is their wonderful bed and pillows! You can actually select the type of pillows you want...only learnt of this on checking out :p The room we stayed in was old (room 608) and was odd shaped. The bathroom is very small and the shower 'cubicle' has no proper stall with only a shower curtain to kee the water from wetting everything else.
Concierge and staff keen to help. The breakfast room is well serviced and table clothes changed for each guest. There is a large range of fruits cereals and cappuccino. Cooked food is provided Hot water was cold, having to be run off for several minutes before it wamed up enough to use. Its not inconvenient but you can imagine the waste.
Good location just a walking distance to the airport bus stop, central train station, metro, bus station and tram. The drain in the shower room didn't work properly.
convenient location (right next to the station). Beautiful rooms and decor. Very helpful staff. Great price.
Close to city centre The rooms are ancient and the price was so high. Would never stay again.
good location for Duomo and shops breakfast was too busy and not enough food or staff
great hotel serving a huge breakfast selection, staff friendly, brilliant location near to shops and sightseeing,
Location, Value for money, efficiency, Taxa right outside Not very important, but mentioned here anyway: the view from the window, the bathroom was somewhat worn
Hotel staff were very friendly and helpful. The design of the hotel and the new refurbished rooms were really nice. Excellent choice for your stay at Milan.
Excellent breakfast. Great location Price for internet access was excessive
The location in the Milan city centre, just 5 minutes walking distance to Dome. The unaccommodating/uncordial staff at the reception. / The waiting: for check-in, for check-out, to get a table at breakfast during apparent peak-time, to find a table in the hotel lobby-bar during saturday daytime as they were hosting a conference.
the receptionist , Mr -i dont remember his name -help us with our flight cancellations in order to return to athens -he was exceptional the room was not very nice as the ones in the hotels internet site
New refurbished rooms are great (but not all floors, other are nice too), nice breakfast
Breakfast buffet, reception's assistance & location (Milan)
Lage, Ausstattung, Service! Needs refreshing, carpet shows spots! Garage billing for one night € 57,-- (your indication € 50,--) appears to be excessive!
The quality of the hotel doesnt match the price
the staff only i have stayed at the westins in america and this one was the worst the food was awful breakfast and dinner i would never stay at that hotel again not worth the money i paid for 1 night an absolute disgrace
the location is good because it is near the center of the city the room was not comfortable and I complained about the noise that disturbed me
I highly value hotel staff and they willingness to help us with things such as restaurant selection/rreservation. There is currently large problem in getting to the hotel from North of Milan due to major construction in surroundings
staff very helpful and friendly. good spa treatments
it was nice hotel and clean the parking fee too expencive (40eruo)
The room was excellent Poor service with ridiculous prices
great stay . my favorite hotel in milan
room service dıd not replace empty bottles.
The Westin was the 3rd hotel we stayed at in Milan after the first hotel (a boutique) being a massive disappointment and the second hotel trying to double the price on the second day. Arriving at the Westin you are greeted with old world luxury and modern amenities. Staff were superb, bed lovely, location impeccable. As a soiled gal from Manhattan- this met and exceed expectations!
the location and the staff are really friendly the health club should be better in such nice hotel