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Free internet, located at downtown Hot water is a nightmare
Quality of accommodation, design & food + kindness of the whole staff.
The location was perfect but overall the standard of the Hotel was very good and the service I received was excellent!
refuse any part of refund for previously noticed cancellation
Friendly helpful staff. Excellent breakfast. Central location. Clean.
We stayed at Studio room and it was clean, spacious. Wi-fi signal was not too strong as we could use it for the laptop but not for our mobile devices.
clean, central location, good breakfast noisy, poor sound insulation, could here the cars outside everytime during the night. I missed a fitness center
Nice historic building. Decent breakfast Good hotel, though not the best value.
Staff were extremely helpful and friendly. Better than I experienced elsewhere for many years. The room was clean and had all the basic facilities. Hard to find a fault. The rooms were not conducive to sitting and relaxing; whether due to light, colour or height I just couldn't work out!
Very bad restaurant
Clean and tidy hotel. We were comfortable and found everything moreorless satisfactory when we spent two separate overnight stays there at the beginning and end of our recent skiing holiday to Zakopane. Very good value but we would have preferred there to be no confusion about whether or not breakfast was included- see below. Not as close to Katowice airport as we expected. Breakfast not included in the room rate but this was not clear from our booking confirmation.
Everything was really great. Hotel is easy to reach with navigation. Room was clean and quite. Spa was very nice and food in the restaurant nextdoor was very good. I will surely come back next time I'm in this area. Considering the price of the hotel compared to other Polish hotels, I think that the Spa should be free of charge.
Affordable price. Some amenties in place
Staff was very friendly & helpfull
everything was ok, position, clean room, enough breakfast, free parking place... it's good to have also free sauna?!?
Staff were very helpfull. Very quiet & relaxed atmosphere.
Convenient city centre Would have liked a hotel with spa/sauna
food service they speak good english they have no bar
friendly personel, good quality of room - junior suite no bar at the hotel.
Breakfast buffet, but not the breakfast server. Spacious of Junior Suite. Love the PC in the guestroom. Variety of TV channels. On both mornings the server was never visible. ;-( No hot chocolate for my children available. On Saturday, Maid did not clean the room. Front office staff said, they had more guest occupancy than expected.
Excellent meal (Dinner and breakfast) and very helpful that the staff spoke English
Friendly staff, good restaurant, comfortable room, central location, overall a very pleasant and enjoyable stay
friendly staff and excellent breakfast floor in the bathroom was NOT CLEAN! (I didn't bother to inform about this the hotel's staff only because after having travelled so long I only wanted to go to bed.)
very good kitchen, comfortable rooms, good location. "Coffee on the go" is a good idea.
Easy access - Excellent and very friendly service. The stupid spikes at the parking lot entrance.
location, price The breakfast is the same everyday
good hotel with friendly staff no
The food in the restaurant is very nice and not expensive.
The location suited my purpose because it is very close to the station, and there is a taxi rank very close by. This meant that transport was no problem during my stay.
Na uboczy ale dostatecznie blisko do centrum Gliwic. Świetna kuchnia podająca potrawy zamawiane indywidualnie przygotowywane na życzenie Bliskość kościoła którego dzwony biją co godzinę zaczynając od godziny 6 rano
very nice hotel, good service, central location
Early morning church bells :(
Very quiet, new, clean
Quiet off-th-beaten track location. Could eat outside on extensive sun terrace. Comfortable bed. My mozzarella salad was seasoned with soya sauce and not balsamic vinegar... a bit of a surprise for the palet. Some of the staff looked at me as if I was an alien for another planet. Signal from wireless internet router did not reach my room and the only place where signal could be captured was on reception. Very loud music from a wedding reception from 7 pm until early hours of the morning.
The breakfast was nice, the staff was helpful. In the listing of facilities of this hotel there is sauna. It was the main reason I booked this particular hotel. The staff claimed there was no sauna which was a big disappointment and I am very unhappy about this misleading offer on the website.
Location to the pkp railway station and the price was very good value
Good location in main street near train station. Excellent breakfast.
This was my fourth stay at the hotel. It is quite close to the station. The price is OK and it is comfortable with reliable service and internet and a good restaurant.
I like the location of the hotel becauseit is in the central of the town so everywhere was walking distance so i saved some money on taking taxis at the same atmosphere at the hotel was very relaxing and chilled out.
Nice and pleasant staff very helpfull.
This hotel is over priced for the kind of hotel and comfort
Noisy disco until late and then the sound of tables and chairs bein re-arranged made it very hard to sleep. Car park locked in the morning and car not accessible resulting in having to climb over fence to notify the attendant and resulting in being late for a meeting!!