Pros (+) I hate kayak!
Cons (-) Nothing I will never use this site again
2 stars
Extended Stay America Suites - Sacramento - Northgate
Photos of Extended Stay America Suites - Sacramento - Northgate
Overview
Suburban Sacramento hotel in South Natomas with free breakfast Laundry facilities, express check-in, and express check-out are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request. Extended Stay America Suites Sacramento Northgate offers 120 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Sacramento hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested. The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities at Extended Stay America Suites - Sacramento - Northgate
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Airport shuttle
- Internet
Kitchen
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Microwave
- Dining area
- Kitchen
- Kitchenette
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Shower
- Private bathroom
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
- Free toiletries
- Heating
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
- TV
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
Dining
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
General
- Family rooms
- Telephone
- Carpeted
Services and conveniences
- Wake-up service
- Express check-out
- 24hr front desk
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Alarm clock
Workspace
- Desk
Things to do
- Cycling
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Reviews of Extended Stay America Suites - Sacramento - Northgate
5.2
Fair
748 verified ratings
Wonderful
133
Very good
55
Good
76
Okay
43
Fair
70
Mediocre
69
Poor
302
Summary of reviews
Guests say
Guests appreciated the convenient location of the hotel, but many expressed serious concerns about cleanliness, with multiple reports of dirty rooms, bugs, and unpleasant odors. Service also received negative feedback, particularly regarding staff rudeness. Overall, the hotel needs significant improvements in hygiene and customer service to enhance guest satisfaction.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
5.9 out of 10
1 review
All reviews
Pros (+) The location was fantastic. However, all but one of the staff were curt and unfriendly. I was traveling for business. The water was shut off while I was mid shower. I literally had to go to my business meeting without having been able to rinse-out and style my hair. I was told there was an emergency water issue and they had to shut it off and "didn't have time to warn all the occupants". Would hav...
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Pros (+) Hands down, the service! Whitney who was at the check in desk when I arrived was do helpful & was so nice about everything! She even laughed along with me while I was feeling so outa sorts and I went to my room in a completely different and better mood than I arrived in due to outrageous family issues that day. She assisted my aunt, who booked the room for me, who is completely challenged by anyth...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the complimentary breakfast at Extended Stay America Suites - Sacramento - Northgate?
The complimentary breakfast at Extended Stay America Suites - Sacramento - Northgate offers a variety of options and is a convenient way to start your day.
Is parking easily available at Extended Stay America Suites - Sacramento - Northgate?
Yes, parking is readily available at Extended Stay America Suites - Sacramento - Northgate, providing added convenience for guests.
When is the best time to visit Extended Stay America Suites - Sacramento - Northgate?
The best time to visit Extended Stay America Suites - Sacramento - Northgate is during the high season in May, when the weather is pleasant and the area offers a range of nearby attractions.
How is the cleanliness of the rooms at Extended Stay America Suites - Sacramento - Northgate?
The cleanliness of the rooms at Extended Stay America Suites - Sacramento - Northgate is a top priority, ensuring a comfortable and hygienic stay for all guests.
What sets Extended Stay America Suites - Sacramento - Northgate apart from other hotels in the area?
Extended Stay America Suites - Sacramento - Northgate stands out for its friendly staff, convenient location, and variety of nearby restaurants, providing a unique and enjoyable experience for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Location
Some guests reported issues with cleanliness and maintenance in certain rooms, so it may be beneficial to request a room away from the homeless encampment for a more comfortable stay.
Verify Room Cleanliness
Several guests mentioned cleanliness issues, including dirty floors, stained sheets, and unclean bathrooms. It's advisable to thoroughly inspect the room upon arrival and request a change if necessary.
Be Mindful of Surroundings
The hotel is located in an area with homeless encampments nearby, leading to noise disturbances and a less secure feeling for some guests. Being aware of this can help manage expectations and plan accordingly.
Check for Unpleasant Odors
Some guests reported encountering unpleasant smells in their rooms, so it's recommended to check for any odors upon arrival and request a room change if needed.
Confirm Amenities Functionality
Several guests experienced issues with amenities such as the TV, shower, and kitchen appliances. It's advisable to ensure that all amenities are in working condition upon check-in.
Opt for Early Check-in
Guests appreciated the flexibility of early check-in, which can be convenient for those arriving ahead of schedule. Consider requesting early check-in if needed.
Inspect Bedding and Towels
Some guests found issues with stained sheets and towels, so it's advisable to check the bedding and towels upon arrival and request replacements if necessary.
Be Cautious of Noise
Some guests encountered noise disturbances from other guests, homeless individuals, and broken doors. Bringing earplugs or requesting a quiet room may help mitigate this issue.
Consider Alternative Accommodations
For those sensitive to the presence of homeless individuals and related issues, it may be worth exploring alternative accommodation options in the area.
Communicate Concerns Promptly
If any issues arise during the stay, promptly communicating them to the hotel staff can lead to quicker resolutions and a more comfortable experience.
Location
3825 Rosin Ct, Sacramento, CA 95834
What's nearby
- American River Parkway3.3 mi
- Arden Fair Mall3.9 mi
- B Street Theatre3.9 mi
- California State Railroad Museum4 mi
- Old Sacramento State Historic Park4 mi
- Discovery Museum Gold Rush History Center4 mi
- Governor's Mansion State Historic Park4.1 mi
- The Citizen Hotel, Autograph Collection4.2 mi
- Cathedral of Blessed Sacrament4.2 mi
- Tower Bridge4.4 mi
- California State Capitol Museum4.4 mi
- California State Capitol4.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Extended Stay America Suites - Sacramento - Northgate
Low season | November |
|---|---|
High season | September |
Average price (weeknight) | $128 |
Average price (weekend night) | $90 |
When to book a room at Extended Stay America Suites - Sacramento - Northgate
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 6.3 |
|---|---|
Distance to city center | 4.1 mi |
Nearest Airport | Sacramento Intl |
Distance to airport | 7.3 mi |
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