Extended Stay America Sacramento - Northgate, Sacramento Motels from $66

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cube trays

room was dirty

value good price

elevator and luggage

hot sauce

old cigarette burns

recommend this hotel chain

elevator out of order

rim of the toilet

leaked everywhere on floor

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4.5

Not very hospitable

Pros: The location was fantastic. However, all but one of the staff were curt and unfriendly. I was traveling for business. The water was shut off while I was mid shower. I literally had to go to my business meeting without having been able to rinse-out and style my hair. I was told there was an emergency water issue and they had to shut it off and "didn't have time to warn all the occupants". Would have been nice to have a warning. After, the front desk person was helpful in complying with my being given a refund due to the issues. At the end of it all I feel I was treated fairly given the inconvenience.

Reviewed Nov 2015

review from
4.5

Minimally served my needs

Pros: The staff. Very convenient to the airport.

Cons: My non-smoking room smelled of smoke - bathroom not clean

Reviewed Dec 2014

review from
7.3

Pros: The staff was nice and they were clear about giving directions. The tv and channels were good ones. The room we stayed in had a fridge, sink, and two top stoves. It also had a table with two seats and a couch. I liked how the closet had a curtain to cover your clothes. The room design was nice and better than it expected.

Cons: I don't like how the tub was clogged up, but as I was about to call the front desk, the man who gave us our room called to make sure everything was ok in the room, so right away I told him and he sent the maintaince guy up. The bathroom could have been cleaner but it was not disgusting.

Reviewed Oct 2014

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10.0

More than expected!

Pros: Hands down, the service! Whitney who was at the check in desk when I arrived was do helpful & was so nice about everything! She even laughed along with me while I was feeling so outa sorts and I went to my room in a completely different and better mood than I arrived in due to outrageous family issues that day. She assisted my aunt, who booked the room for me, who is completely challenged by anything involving technology. And was clear, precise but very patient and accommodating with her. Best experience ever!

Reviewed Jun 2015

review from

10.0

More than expected!

Pros: Hands down, the service! Whitney who was at the check in desk when I arrived was do helpful & was so nice about everything! She even laughed along with me while I was feeling so outa sorts and I went to my room in a completely different and better mood than I arrived in due to outrageous family issues that day. She assisted my aunt, who booked the room for me, who is completely challenged by anything involving technology. And was clear, precise but very patient and accommodating with her. Best experience ever!

Reviewed Jun 2015

review from

7.3

Pros: The staff was nice and they were clear about giving directions. The tv and channels were good ones. The room we stayed in had a fridge, sink, and two top stoves. It also had a table with two seats and a couch. I liked how the closet had a curtain to cover your clothes. The room design was nice and better than it expected.

Cons: I don't like how the tub was clogged up, but as I was about to call the front desk, the man who gave us our room called to make sure everything was ok in the room, so right away I told him and he sent the maintaince guy up. The bathroom could have been cleaner but it was not disgusting.

Reviewed Oct 2014

review from

4.5

Not very hospitable

Pros: The location was fantastic. However, all but one of the staff were curt and unfriendly. I was traveling for business. The water was shut off while I was mid shower. I literally had to go to my business meeting without having been able to rinse-out and style my hair. I was told there was an emergency water issue and they had to shut it off and "didn't have time to warn all the occupants". Would have been nice to have a warning. After, the front desk person was helpful in complying with my being given a refund due to the issues. At the end of it all I feel I was treated fairly given the inconvenience.

Reviewed Nov 2015

review from
4.5

Minimally served my needs

Pros: The staff. Very convenient to the airport.

Cons: My non-smoking room smelled of smoke - bathroom not clean

Reviewed Dec 2014

review from

All Reviews

Couples

Business

Solo

Families

Overall Rating

5.3 Okay

Based on 609 reviews

Location

7.5

Service

6.3

Breakfast

4.7

Comfort

3.3

Room

2.3

Vibe

1.8

Cleanliness

Amenities

1.2

WiFi

0.0

5.8 Okay

Based on 213 reviews

7.3

6.2

3.1

2.0

1.6

4.8 Okay

Based on 164 reviews

6.4

3.2

2.2

1.4

5.9 Okay

Based on 127 reviews

7.7

3.8

2.5

2.1

1.0

5.2 Okay

Based on 103 reviews

Value for money

8.6

6.6

5.1

Extended Stay America Sacramento - Northgate

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$66+

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