Overview
×
Your browser will soon be unsupported by KAYAK.
Update now and keep on traveling with us!

Pheasant Run Resort

4051 East Main Street, Saint Charles, IL 60174, United States
+1 630 584 6300

$96+

Overall guest ratings

7.4/10 Good
Based on 814 reviews

Review highlights

  • 8.8
  • 8.6
  • 4.6
  • 4.6

Nearby

    Show all

    About

    With a stay at Pheasant Run Resort in St. Charles (Western Suburbs), you'll be minutes from Dupage Expo Center and close to Charlestowne Mall. This family-friendly resort is within close proximity of Dellora A. Norris Cultural Arts Center and Arcada Theater.

    Rooms

    Make yourself at home in one of the 293 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 2 indoor swimming pools. This resort also features complimentary wireless Internet access, concierge services, and an arcade/game room.

    Dining

    Enjoy a meal at one of the resort's dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in St. Charles? This resort has facilities measuring 100000 square feet (9290 square meters), including conference space. Free self parking is available onsite.

    Less More
    Hotels.com

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Tennis
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Free parking
    • Pool table
    • Designated smoking area
    • Storage available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
    • Golf
    • Coffee shop
    • Sauna
    • Free Internet
    • Steam room
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall Rating

    7.4 Good
    Based on 814 reviews
    • 8.8 "Location is great."
      7.9 "79% liked the proximity to shopping."
      7.3 "Great parking, according to 73%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 8.6 "Pool is good."
      10.0 "Clean pool, said 100%."
    • 8.0 "Great service."
      8.2 "82% found the staff to be very friendly."
      8.5 "85% found the restaurant service to be one of the best."
    • 6.7 "Average amenities."
      5.4 "54% thought the building was acceptable."
      5.6 "56% said the architecture was not spectacular."
    • 5.6 "Average value."
    • 4.6 "Breakfast is below average."
      2.0 "80% said the breakfast was too expensive."
    • 4.6 "Bar is not good."
    • 4.4 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
      4.4 "For 56%, the lobby entrance was sub-standard."
    • 4.1 "Not very clean."
      3.9 "61% said rooms were dirty."
      4.4 "56% thought it was rather dirty."
      2.8 "72% said the bathroom was dirty."
    • 3.8 "Rooms are not good."
      3.9 "61% said rooms were dirty."
      1.1 "89% thought they were poorly maintained."
      2.2 "78% complained about the bathroom."
      2.3 "For 77%, the rooms looked old."
      2.0 "80% found problems with the furniture."
      2.0 "80% thought the tv was sub-standard."
      2.8 "72% said the bathroom was dirty."
      0.7 "93% had problems with the shower."
      0.7 "Air conditioning was criticized by 93%."
      1.7 "83% were disappointed with the minibar."
      2.9 "71% were unsatisfied with the kitchenette."
    View all review categories

    Overall Rating

    7.1 Good
    Based on 325 reviews
    • 8.9 "Location is great."
    • 8.6 "Pool is good."
    • 7.9 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 6.7 "Food is average."
    • 5.0 "Average value."
    • 4.7 "Not very comfortable."
    • 4.0 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
    • 3.7 "Not very clean."
      3.4 "66% said rooms were dirty."
    • 3.0 "Awful rooms."
      3.4 "66% said rooms were dirty."
      1.0 "90% thought they were poorly maintained."
      2.0 "80% complained about the bathroom."
      1.8 "82% found problems with the furniture."
      2.2 "For 78%, the rooms looked old."
    View all review categories

    Overall Rating

    7.0 Good
    Based on 415 reviews
    • 8.7 "Pool is good."
    • 8.6 "Location is great."
      7.6 "76% liked the proximity to shopping."
    • 7.7 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 5.6 "Average value."
    • 5.4 "Average comfort."
      6.5 "Beds were acceptable for 65%."
    • 4.2 "Rooms are not good."
      1.5 "85% thought they were poorly maintained."
      2.2 "78% complained about the bathroom."
      4.0 "60% said rooms were dirty."
      2.2 "78% thought the tv was sub-standard."
      2.1 "For 79%, the rooms looked old."
    • 4.1 "Not very clean."
      4.0 "60% said rooms were dirty."
      4.1 "59% thought it was rather dirty."
    • 4.0 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    6.4 Good
    Based on 48 reviews
    • 7.8 "Good service."
    • 3.7 "Rooms are not good."

    Overall Rating

    6.0 Okay
    Based on 24 reviews
    • 8.0 "Great service."
    • 3.5 "Rooms are not good."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    data provided by TrustYou

    Recent Reviews


    Photos
    Map

    Map

    Close
    Would you like to save as your currency permanently or for this visit only?
    Close