Overview

Pheasant Run Resort

4051 East Main Street, Saint Charles, IL 60174, United States
+1 630 584 6300

$94+

Overall guest ratings

7.4/10 Good
Based on 814 reviews

Review highlights

  • 8.8
  • 8.6
  • 4.6
  • 4.6

Good to know

  • Pleasant hotel grounds

Nearby

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    About

    Location. This 250-acre St. Charles, Illinois resort is 2 miles from downtown and within 1 mile of the Charlestowne Mall.

    Resort Features.

    Pheasant Run Resort has an 18-hole golf course, a tennis court, an indoor pool, a seasonal outdoor heated pool, a spa tub, and a steam room. Mario Tricoci Spa specializes in massage, manicures, body scrubs, and much more. Business amenities include a business center, complimentary wireless Internet access in public areas, meeting rooms for small groups, and audiovisual equipment. Pheasant Run Resort has several restaurants and bars/lounges, and a coffee shop/café. Room service is available for breakfast, lunch, and dinner. Free self parking is also available.

    Guestrooms. Accommodations at this St. Charles resort provide coffee/tea makers, hair dryers, and complimentary bottled water. Guestrooms have complimentary wired and wireless Internet access, and cable/satellite TV with premium TV channels including HBO. Business-friendly amenities include desks and voice mail. Infant beds are complimentary, and use of adjoining rooms can be arranged.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Free parking
    • Pool table
    • Designated smoking area
    • Storage available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
    • Golf
    • Coffee shop
    • Sauna
    • Free Internet
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.4 Good
    Based on 814 reviews
    • 8.8 "Location is great."
      7.9 "79% liked the proximity to shopping."
      7.3 "Great parking, according to 73%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 8.6 "Pool is good."
      10.0 "Clean pool, said 100%."
    • 8.0 "Great service."
      8.2 "82% found the staff to be very friendly."
      8.5 "85% found the restaurant service to be one of the best."
    • 6.7 "Average amenities."
      5.4 "54% thought the building was acceptable."
      5.6 "56% said the architecture was not spectacular."
    • 5.6 "Average value."
    • 4.6 "Breakfast is below average."
      2.0 "80% said the breakfast was too expensive."
    • 4.6 "Bar is not good."
    • 4.4 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
      4.4 "For 56%, the lobby entrance was sub-standard."
    • 4.1 "Not very clean."
      3.9 "61% said rooms were dirty."
      4.4 "56% thought it was rather dirty."
      2.8 "72% said the bathroom was dirty."
    • 3.8 "Rooms are not good."
      3.9 "61% said rooms were dirty."
      1.1 "89% thought they were poorly maintained."
      2.2 "78% complained about the bathroom."
      2.3 "For 77%, the rooms looked old."
      2.0 "80% found problems with the furniture."
      2.0 "80% thought the tv was sub-standard."
      2.8 "72% said the bathroom was dirty."
      0.7 "93% had problems with the shower."
      0.7 "Air conditioning was criticized by 93%."
      1.7 "83% were disappointed with the minibar."
      2.9 "71% were unsatisfied with the kitchenette."
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    Overall Rating

    7.1 Good
    Based on 325 reviews
    • 8.9 "Location is great."
    • 8.6 "Pool is good."
    • 7.9 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 6.7 "Food is average."
    • 5.0 "Average value."
    • 4.7 "Not very comfortable."
    • 4.0 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
    • 3.7 "Not very clean."
      3.4 "66% said rooms were dirty."
    • 3.0 "Awful rooms."
      3.4 "66% said rooms were dirty."
      1.0 "90% thought they were poorly maintained."
      2.0 "80% complained about the bathroom."
      1.8 "82% found problems with the furniture."
      2.2 "For 78%, the rooms looked old."
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    Overall Rating

    7.0 Good
    Based on 415 reviews
    • 8.7 "Pool is good."
    • 8.6 "Location is great."
      7.6 "76% liked the proximity to shopping."
    • 7.7 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 5.6 "Average value."
    • 5.4 "Average comfort."
      6.5 "Beds were acceptable for 65%."
    • 4.2 "Rooms are not good."
      1.5 "85% thought they were poorly maintained."
      2.2 "78% complained about the bathroom."
      4.0 "60% said rooms were dirty."
      2.2 "78% thought the tv was sub-standard."
      2.1 "For 79%, the rooms looked old."
    • 4.1 "Not very clean."
      4.0 "60% said rooms were dirty."
      4.1 "59% thought it was rather dirty."
    • 4.0 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
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    Overall Rating

    6.4 Good
    Based on 48 reviews
    • 7.8 "Good service."
    • 3.7 "Rooms are not good."

    Overall Rating

    6.0 Okay
    Based on 24 reviews
    • 8.0 "Great service."
    • 3.5 "Rooms are not good."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Pleasant hotel grounds"
    data provided by TrustYou

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