Overview

Pheasant Run Resort

4051 East Main Street, Saint Charles, IL 60174, United States
+1 630 584 6300

$131+

Overall guest ratings

7.5/10 Good
Based on 747 reviews

Review highlights

  • 9.0
  • 8.7
  • 5.4
  • 4.3

Good to know

  • Pleasant hotel grounds

Nearby

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    About

    Location. This 250-acre St. Charles, Illinois resort is 2 miles from downtown and within 1 mile of the Charlestowne Mall.

    Resort Features.

    Pheasant Run Resort has an 18-hole golf course, a tennis court, an indoor pool, a seasonal outdoor heated pool, a spa tub, and a steam room. Mario Tricoci Spa specializes in massage, manicures, body scrubs, and much more. Business amenities include a business center, complimentary wireless Internet access in public areas, meeting rooms for small groups, and audiovisual equipment. Pheasant Run Resort has several restaurants and bars/lounges, and a coffee shop/café. Room service is available for breakfast, lunch, and dinner. Free self parking is also available.

    Guestrooms. Accommodations at this St. Charles resort provide coffee/tea makers, hair dryers, and complimentary bottled water. Guestrooms have complimentary wired and wireless Internet access, and cable/satellite TV with premium TV channels including HBO. Business-friendly amenities include desks and voice mail. Infant beds are complimentary, and use of adjoining rooms can be arranged.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Free parking
    • Pool table
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Golf
    • Coffee shop
    • Sauna
    • Free Internet
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.5 Good
    Based on 747 reviews
    • 9.0 "Terrific location."
      9.0 "90% liked the proximity to shopping."
      8.2 "Great parking, according to 82%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.7 "Pool is good."
      10.0 "Clean pool, said 100%."
    • 8.3 "Great service."
      7.9 "79% found the staff to be very friendly."
      9.4 "94% said the recreation staff was great."
      8.2 "82% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 7.2 "Good breakfast."
    • 6.6 "Average amenities."
      5.4 "54% thought the building was acceptable."
      6.7 "Sufficient business facilities, according to 67%."
    • 5.4 "Average comfort."
      6.1 "Beds were acceptable for 61%."
      6.0 "60% thought the bathroom was big enough."
    • 4.3 "Rooms are not good."
      1.3 "87% thought they were poorly maintained."
      4.0 "60% said rooms were dirty."
      2.9 "71% complained about the bathroom."
      1.7 "For 83%, the rooms looked old."
      2.0 "80% found problems with the furniture."
      2.4 "76% thought the tv was sub-standard."
      4.1 "59% were disappointed with the minibar."
      0.9 "91% had problems with the shower."
      3.6 "64% said the bathroom was dirty."
      1.7 "Air conditioning was criticized by 83%."
    • 4.2 "Not very clean."
      4.0 "60% said rooms were dirty."
      4.1 "59% thought it was rather dirty."
      3.6 "64% said the bathroom was dirty."
    • 3.8 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
      3.4 "For 66%, the lobby entrance was sub-standard."
    • 1.4 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall Rating

    7.2 Good
    Based on 306 reviews
    • 9.0 "Terrific location."
    • 7.9 "Good service."
      7.5 "75% found the staff to be very friendly."
    • 5.7 "Food is average."
    • 5.1 "Average comfort."
      6.0 "Beds were acceptable for 60%."
    • 4.4 "Value below average."
    • 3.9 "Not very clean."
      3.6 "64% said rooms were dirty."
    • 3.7 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
    • 3.5 "Rooms are not good."
      1.2 "88% thought they were poorly maintained."
      3.6 "64% said rooms were dirty."
      1.7 "83% found problems with the furniture."
      2.6 "74% complained about the bathroom."
      1.6 "For 84%, the rooms looked old."
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    Overall Rating

    7.0 Good
    Based on 395 reviews
    • 9.0 "Terrific location."
    • 8.7 "Pool is good."
    • 8.0 "Great service."
      7.9 "79% found the staff to be very friendly."
    • 6.1 "Food is average."
    • 5.3 "Average value."
    • 4.7 "Rooms are not good."
      1.9 "81% thought they were poorly maintained."
      4.0 "60% said rooms were dirty."
      2.9 "71% complained about the bathroom."
      1.7 "For 83%, the rooms looked old."
      2.8 "72% thought the tv was sub-standard."
    • 4.2 "Not very clean."
      4.0 "60% said rooms were dirty."
      3.8 "62% thought it was rather dirty."
    • 3.7 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
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    Overall Rating

    6.6 Good
    Based on 37 reviews
    • 8.4 "Great service."
    • 4.7 "Rooms are not good."

    Overall Rating

    6.2 Good
    Based on 7 reviews
    • 4.3 "Rooms are not good."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Pleasant hotel grounds"
    data provided by TrustYou

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