Best Western Hotel Austria

The hotel is conveniently located near Stade Etivalliere, Stadium Geoffroy-Guichard, and the Concert Hall Saint-Etienne, making it an ideal choice for sports fans and music enthusiasts.

The hotel offers an excellent restaurant and bar/lounge, serving superb meals with a good variety. Guests have also appreciated the breakfast, although some have suggested a better range of tea and coffee in the rooms.

Guests have consistently praised the hotel's cleanliness, with modern and nicely decorated rooms and common areas. However, some have mentioned specific areas for improvement, such as bathroom renovation and grouting refresh.

The hotel offers convenient parking outside, although some guests have mentioned that parking can be somewhat tight. It's also worth noting that there is a surcharge for parking.

The staff is known for being extremely friendly and helpful, making guests feel welcome. However, some guests have mentioned specific instances where the hotel could improve, such as a cleaner shower and toilet and faster service during peak times.

Guests appreciated the jacuzzi for a relaxing soak after a long day, so consider booking a room with this feature for added comfort.

If attending an event at the nearby stadium, be aware that some guests found the surcharge to be significantly higher than the standard price, so it's advisable to inquire about event-related charges in advance.

Some guests noted that rooms facing the tram track could be noisy, particularly in the early morning, so consider requesting a room away from potential sources of noise.

While the hotel's restaurant received positive feedback, some guests suggested exploring nearby bakeries and supermarkets for additional dining choices.

The hotel's proximity to the tram station offers easy access to the city center, making it a convenient transportation option for exploring the area.

Guests mentioned that parking outside the hotel is convenient, but it's important to note that the parking area can be tight, so consider this when planning your arrival.

Some guests recommended checking the bathroom condition upon arrival, as a few mentioned the need for renovations and maintenance in this area.

While the hotel staff were praised for their friendliness, some guests noted that noise from other rooms and the surrounding area could be audible, so be prepared for potential disturbances.

If attending an event at the nearby stadium, it's advisable to inquire about potential surcharges, as some guests found the markups to be significantly higher than standard prices.

A few guests mentioned issues with payment, including the need to pay in cash, so it's recommended to verify payment options and any potential limitations beforehand.