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The location and view over the lake. We have stayed in many hotels across the world and, it has to be said, that we have never been offered such a poor breakfast selection! Not just poor but an absolutely minimal choice! Afterwards I looked around the lobby for signs to the 'Weightwatchers' Conference!
I liked the friendly staff and howit was a more modern hotel
How close it was tothe office The smell
Location was great ! I reserved parking ahead of time , but upon arrival there was none. Make sure you obtain a room facing south - No street noise from the bars and a nd a much better view. Breakfast was only average.
The location was excellent and the view as well. Staff was very nice and the room was well cleaned every day. It was a bit old fashioned. I had a double room for single use. There were two seperate beds which could not be put togheter. For me it was not a problem as I was alone with when you are a couple it is not very nice.
Very nice location overlooking the lake and the beautiful town of Montreux. Spacious and nice room with balcony. Breakfast is good. Not so impressed by the a la carte restaurant. Service and food not up to expectations.
Fantastic location ,exellant service and good resturant
The location and the view. Room was well appointed and the breakfast was excellent. Difficult to get the luggage into the lobby.
staff was frendly,good location.all most room with lake view and balcony
Excellent location and well furnished room
The lake view, the breakfast, the price, the free bus ticket
Friendly helpfull staff, excellent position. Very nice hotel
Friendly staff! Clean with super internet! Fantastic breakfast. Horrible elevator next to my room that kept me awake and disturbed my working, also not well isolated doors and my room was close to the hotel bar. I loved the hotel, but make sure you're not on the reception floor and also that you're not next to the elevator. One can also hear the train, but that didn't distrub me much in comparison.
Staff in Reception and front office Towels in the bath-room were not new / fresh ( Old Towels )
The wide room and the great view of the lake. The 4-star hotel did not a mini bar or a coffee and tea maker in the room. I stayed in other 3-star hotels in Switzerland that had both.
Breakfast, location no minibar in a 4 stars hotel is a bit unusual
Room with a balcony directly on the Lake. Large size room and bathroom on the corner of the building with three windows for ventilation. No air conditioning and the hotels breakfast was poor (in selection).
Very comfortable rooms. Beautiful view over the lake. Good breakfast in lovely dining room..
Beautiful location right on the lake and easy walking distance from the centre of town. Beds very comfortable. Hotel is across the road from the train line and there was some train noise during the night
I liked the good relationship price/quality. It's not far from Montreux town centre, easily reachable by bus or even by walk. I would increase a little bit the breakfast choice, which is not spectacular. For example it was missing vegetables
i realy ejoy mytme in the hotel
I liked everything about it and mostly the staff were very friendly, smiling, helping, and accomodating. Moreover, although I mde the reservation few hours before checkin, I had what exactly what I requested.
Facilities , location excellent except staff just OK. Just staff
A very luxurious hotel with superb furnishings and facilities. A true 5 star property!
The swimming pool and fitness centre with magnificent lake views are the reason I stay there. The breakfast terrace is very pleasant and the brasserie offers excellent food, with a reasonable value set lunch. Check-in is always excruciatingly slow.
The spa The style of the room, very clssic.
The luxury, location and sense of really treatin ourselves
beautiful hotel with great services. Definitely recommend the spa The Brasserie (in the hotel) was not up to par with the service/offerings of the hotel. Service and food were not top notch for a 5star hotel.
everything to a high standard
Fabulous view, good location (right on the lake) and great room size. For Europe, it is a treat!
The view was fantastic, One of the best for this price in Montreux. For the price, the room was fairly basic but very clean and comfortable and didn't care about the room as the balcony and the view was worth it!
The location was great, as long as you have a lake view. I don't think I'd want a non-lake view as you'll be on the side with the train. It was an easy walk into town via the lake-side walkway, or you could take the complementary train (but we just walked as the weather was lovely). Well, our booking.com reservation was apparently lost so they upgraded us to a suite for the same price. Everything was lovely. If we'd had the standard room that we'd paid for, then we probably would have had a room to the front next to the train and no view. If I use the hotel again, which I'll probably do, I will upgrade to at least an lake view. It is expensive, but less than the other hotels in town and the quality seemed as good, if not better, than what I saw of the other hotels in the area.
The location of the hotel at the lakeside was perfect, quiet, fabulous views and not too far from the train station and shops/restaurants. No significant points to dislike
The hotel has a lovely ambience and a good location as well as wonderful views over the lake. The hotel (especially externally) and the rooms are very dated - in particular the bathrooms - and in considerable need of upgrade and maintenance. Breakfast was average however staff were very slow to replenish food plates that were empty or nearly empty.
a fantastic location in a great resort, very romantic perfect for my wife & myself's honeymoon
Staff always helpful. Very comfortable feeling from hotel like being in your own home.
The view is wonderful. A little bit old but still OK.
My double room on the third floor was very comfortable and spacious. It opened to a beautiful, unobstructed lakeside view. The building itself evokes a romantic feeling of a bygone era. The hotel receptionists (two young ladies) in the morning were very friendly and helpful. The room could benefit from more lights as it was very dark at night with only two bedside lamps. The buffet breakfast at 23 fr was not good value for money as it had only one choice of cheese, ham and oily fried egg, sausage and bacon.
Very clean, spacious room, great location overlooking the lake. Close to the downtown area. Short 5 minute walk to the Territet train platform Carpet looked tired in the stairways, not that big of a deal
The pool,the view and the ambiance. Food was very good,staff were very kind. The spa was closed when we arrived and on the sunday.. I leVE today to return to hotel
The hotel and the environment the are peaceful there. The staff are also nice and pleasant. The staff are reacting quite slow during check-in and check-out. There are no porter at all, we 2 girls carried 5 luggages all by ourselves. We must walk up the staircase behind the main door in order to reach the reception, with all our luggages!!! The room door should also be improved as it's so thin and in shambles. These should be reflected in the web!!!
Clean and very comfortable. Excellent English. Food and drinks were of a good standard. There wasn't 24 hr room service
Please write at least 15 words
Excellent location near the train station. Clean rooms and nice hotel staff. The new design of the rooms isnt that good and i preferred the old design and the breakfast is expensive and not that good!
The hotel is quite central and very close to the railway station. Check-In procedure very detailed. Double bed was actually 2 beds with rolls (splitted frequently). Price value ratio.
location and that was allthey did not have my reservation when i arrived
The location and the views from the hotel.
Excellent Location. Just Opposite The Railway Station, Great View Of The Lake & Majestic Decor. Furnitures & Fixtures In The Room Need Maintenance. After adding an extra bed, the room becomes really small.
The lady at the reception Nothing
The wonderful views from the room Breakfast was way overpriced and meagre
Hotel style , I like very much all furniture and design. Hotel style is prestigious but family atmosphere. I really like this hotel. In the toilette, the floor is cold. and toilette seat is cold. It will be nice to change the toilette seat into the Toto ( Japanese maker ) . Toto's toilette seat is really confortable. Please check this.http://www.toto.co.jp/products/toilet/toilet_list.htm
The situation, quietness, comfort, style, room quality, restaurant and service Nothing
The employees of this hotel are very friendly and competent. The hotel is central and has wonderful food. We were treated as special quests even though we didn't appear rich.
Beautiful hotel, lovely setting
Staff was extraordinarily helpful. The hotel was recently renovated and was beautiful. The location of the hotel is perfect. No
Lovely restaurant with an interesting menu. I will ask for a view of the lake next time.
Outstanding location and tasteful refurbishment Disapppointing restaurant with a limited menu - the same for lunch and dinner. A hotel of this standard should serve breakfast rather than offer standard buffet style
i like the style of furniture in the lobby and the hotel was very neat and harmonized i really could not sleep well in the morning due to some instruction work down my window in the front of the hotel yard that's why i think they should've given me a room with a lake view just make my stay pleasant.
Lobby, reception, restaurant, room, all first class !! This hotel is very romantic..
The Hotel was beautiful the staff fantastic and the location incredible . We had a fabulous time and will return
Location Resquested room was not provided. The lakeview rooom was requested on the website, but provided only after I brought the oversight to the attention of the reception. Resulted in wasted trip to the incorrect room.
Rooms and bathrooms were very clean.Entertainment through free movies channel. I have come across the 1st 5 star hotel which does not provide a Coffee maker in the rooms.Not worth the money .The services are not 5 star category.It is slightly far from the railway station.
Nive views in our room. Some staff could speak Spanish. Room facilities were ok. We received a room in the first floor without elevator and they didn't offer any help for our luggage (only a few steps according to the staff, but it's incredible in a supposed 5 starts hotel). Staff wasn't very helpful, just informed us about extra costs (parking, etc.)
location, view, vip bar
restaurant and bar staff,retaurants,spa,lake view,convenience for town .
The location of hotel was beautiful. Noyhing
Convenience to station and lake Caffe' Du Lac was not good in terms of menu and service
Location, service, spa facilities, friendly staff, multi language menues etc. Some rooms were noisy from the road
Free internet and selection of movies was great Helpful staff Not full No parking at the hotel - had to go to public parkade 30 m away, so not too bad Beds not very comfortable Restaurant was being renovated
staf were very friendly, rooms were comfertable but without an air condition, the hotel located in the center of the city, they offer free bus ride in Montreux, Vevey & Vellneve also they offer free internet &10% discount in the restuarants,cafe,spa of 5 defferent hotels in the city of montreux. in my point view , I wished that the rooms were air conditioned in case of planning to visit the city again in the summer.
Classic hotel located on lakeside in expensive location. Small bathroom adequate, although the ugly split in the wash basin was not very appetising.Notice that the mini-bar fridge stocked to bursting, therefore unable to use to cool own drinks. Very disappointed on arrival to find that our room key did not open the door! Had to return to reception from 4th floor to ask for assistance. The receptionist very apologetic and gave us another room on next floor...we had 4 suitcases and other bags( as we could not leave anything in the car) and had spent 11 hours driving so this was not a happy start. We chose this hotel as it was our wedding anniversary so this incident really did spoil the entire stay.Unfortunately our room did not look out over the lake so it was all a bit of a waste to be faced with a block cross the road...not very romantic. Although the setting is on the edge of the lake the surrounding area was not very nice when we went out in search of dinner at 9pm: noisy crowds of youths and shrieking girls with a Macdonalds next door. As this was to be the highlight of our 9-day trip it was a complete disappointment.Interestingly, walking along the edge of the lake next morning we found much nicer areas. If we return we will choose something further along the lake within the town.
People were so kind and gentle.And super nice location.
location breakfest not included otherwise 24!!! CHF, sauna is cold even after asking, the room is old and they don't clean very well
location and lake view brakfast can be better for this price
The reception staff were most helpful for me. The bedroom was great and the breakfast very good indeed. Only the price was expensive for me, but probably not as Swiss hotels go.
Location and breakfast Parking
Setting was beautiful. Hotel still has some of its former grandeur but probably hasn't been renovated in 30 years.
If you do stay at this hotel, I recommend that you request a room with a balcony view facing Lake Geneva.
the glorious views overlooking the lake; the peace and quiet; the attentive and helpful reception.
Really nice hotel, best location, excellent staff,really nice spa. Spectacular view of the Savoyen alps and lake Geneva the control panel for the heating didn't work properly, and so the temparature was a little bit too low at night.
Hotel Staff always willing to help Pool Spa and Haman out of action for the rest of the year very disappointing
Comfortable, did notice that the room I was given I think (not sure) was allocated to guests booking at lower prices eg. after first night free newspaprer at door not delivered, no chocolates at night certain prices - coffee, water etc were very expensive but I suppose to be expected in a 5 star hotel. Staff did not speak very good English, not front staff, staff in dining room.
Efficient, Friendly, Comfortable, Location Nothing
This hotel was amazing - the hisotry, luxury and service were impeccable. Beautiful views over teh lake and excellent tour advice and assistance. The restaurant was of gourmet rating.
The service and the facilities
Extremely friendly and professional staff. Super Spa facilities. Delightful room. More notice needed to those having breakfast as to when it is finishing on the day. We came down at 10am on Monday thinking it would continue until 11am -as per Sunday. And were told at 10.25 that it would be closing at 10.30 ie a weekday.At evening meals there was one young girl who served us who was glum and unfriendly-definetely needed more training in people skills.Some of the food was disappointing but most of it was excellent. I would not say that the level was consistently excellent.
Everything was perfect.
Right in front of the railway station. Spacious room. Air conditioner didn't work well (probably same in everywhere in CH.
Good hotel with reasonable facilities but overpriced-reasonably central location -Lovely staff overpriced
This is a central and efficient hotel with good facilities and a high standard of comfort. It would be good to have a wider choice of English language TV channels. Some that are available in cheaper hotels such as BBC Entertainment are not offered.
The staff there are very friendly and always ready to help! The location of the hotel is great,especially that its next to the train station&right in the town center.
Friendlieness on the reception and breakfast services. Quiet place, even if it's placed in the downtown. Interesting location if you travel the country by train Free Internet Services connection. Today the cost for an hotel about this service is nothing and make a service to clients
Clean, central, modern, well run, good food, breakfast included plus Riviera pass giving free bus/trolleybus rides and half price boat fares - much used. Top floor has lounge and outdoor seating with comfy chairs and good views. Very close to station. Surprisingly free from traffic noise. None
staff were excellent and brasserie dinners very good also spa and sauna plus nearness to montreux etc selection at breakfast was poor for this standard of hotel,more like a 2 star or b/b
Clean and comfortable room, lovely choice of breakfast and friendly and helpful staff. On booking.com it said that the hotel had a swimming pool but it didn't.
Staff was very kind and helpful
The hotel was easy to access, convenient and clean and tody, Very polite staff/owners Parking was not very easy
Our hostess at the BnB Belalp was very gracious and went out of her way to see that we had a pleasant stay. She even drove us to the train station on our last day.
The room is nicely equiped with all you might need in a hotel. it's well decorated. the staff is very friendly and helpful. I was expecting a better view to the lake, especially it was mentioned in the room description. the security system is a bit noisy.
I received the code to enter the building and my room days before my stay. Its complete autonomy.
Everything was fantastic - great room, food and most of all - the warm personal service from the Hotel owners who spent a long time with us helping us to get the best out of Montreaux. None.
Nice location, breakfast and very friendly owner.
Comfortable Room and bed in design style,Very nice breakfast buffet, owners often present and very pleasant
Location:excellent Welcome & assistance: superb Room: smart and sassy as well as highly functional Would highly recommend
Tralala is truly a discovery, superb design, great staff and well priced. Strongly recommend both for holiday and business travel.
The design of the hotel has it's own style. Reception is friendly and helpful. The room was cold and do not have enough blanket. Also pillow is just like a cushion which is too small to sleep with.
location is not bad no bus can go to hotel after 8pm
Nice rooms, nice people! A bit expensive - but hotels seem to be expensive in the whole of switzerland
This is a truly excellent place -- the staff are incredibly friendly and welcoming, the rooms are beautiful and luxurious, and (at least when I booked) it was amazingly cheap. Would certainly stay here again!
There was no parking space from the hotel, we were told we have to look ourselves, where we can park our car? I had to park in the town center, about 15 minute (uphill) walk away from the hotel.
Good buffet breakfast. Staff speaks fair English, and was helpful. In Montreux you get a free Riviera card for your stay and with it you can get 50% discount on most of the tourist fees in the area (Chillon Castle, boat cruise, etc...).
clean, nice breakfast First problem: the hotel is located high at the hill ,long distance from center & lake and without any view of suberb lake and mountains.You have to change 2 buses to move around.1st from hotel to train station and then 2nd bus to any other place you want to go.It is really difficult to return to hotel after 8 pm as busses don't pass often.Second: the unfriendly staff. The ladies at the reception there are very nevrous.Third: the size of rooms.The standard room is very small. Its the bed and just a small coridor to walk around it.Fourth:they tried to overcharge us the room.Room was very small & we requested a bigger.The told us that the room we already had was the bigger room!!and that we had to pay a big difference to go to the "suite"....
Staff was very friendly and helpful about getting around in Montreux. Rooms are nice.
unique design of hotel room
Use of modren concepts Booked double room, room very small, hardly to move around in the room.
location near the lake mmmmm dont know
ambiente (style) of the room is very charming
Good location near the lake Geneva
Nice friendly staff, nice cheerful breakfast room. Short walk to the lake and restaurants No, everything was satisfactory
Front desk staff was friendly and cordial. The room was very clean and comfortable. The breakfast was very good. The location was convenient. We were able to walk everywhere.
We only stayed for one night but really enjoyed the clean, comfortable room and quietness of the hotel. Breakfast was most enjoyable and the staff were friendly and helpful. Thanks for the stay.
The hotel was only a short walk from the train station, promenade and shops. The staff on reception were extremely helpful and friendly - nothing too much trouble. Accommodation comfortable and clean. Tea & Coffee available in the room but had to ask for milk.
Close to the lake; 2'walking distance Too little parking space
Neat and tidy hotel. Good location. Check-in should be a little earlier