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The ambiance was nice- classic old style .The rooms were big and the view spectacular. Unfortunately the bath tub drain cover was not working so it required a nail file to remove the cover to drain the tub.This was repeated every day of our stay without the staff fixing it! The room was not cleaned on returning in the afternoon and we were told by reception that we had to call for cleaning !The wall tiles had black mould which Is really unacceptable in a hotel of this class.also,our room had chipped paint around doors and peeling wallpaper trim.All in all,This hotel needs revamping.On the plus side, the location is the best in Nice. The staff were very poor in responding to complaints - no apologies ever.My room smelled of mould ,to discover next day that there was a furnace type room opening into my closet,which did not have a door.On complaining ,I was given an excuse instead of an apology. Also,after staying 3 days,I was stopped by a security doorman on entering the lobby ,to question me if I was staying at the hotel. Very very upsetting and again ,after telling him yes ,no apology. Good staff should know the guests and be carful before causing an embarrassing moment. The service at breakfast was very poor and the buffet layout difficult to manage due to the tightness of the restaurant.
Good taste and comfort all over + restaurant Chatecler - the best I ever experienced food/wines and ambiance. Nope.
Wonderful wonderful staff and location location location. The rooms were well appointed and in a style that suited the hotel. The balcony was a great place to get a lovely view of the sea. The rooms were larger then most European hotel rooms and air conditioned which made it very comfortable in the August heat. The public areas and dining rooms were very comfortable and charming. Good business center with easy access. The carpet in the halls made it hard to move luggage around and did not fit the period and style of the hotel. Some of the art didn't suit the hotel ambiance. The carpet in our room was very worn and old. The bathroom had chipped sharp tiles and had not been updated which was a little disappointing for the price point. We were also disappointed that no one informed of the beach facilities available.
the interior of the hotel is exelent, very historical! The restoran is also very doog! Service of the reception and also reception manager was full boor. We planed to stay 21 day- and changed the hotel to another one on the 2 day of our stay!!!
Historic building, beautiful lobby Rooms definitely need refurbishment
Bad brekfast? bad plage, bad service, wery high preis - but only in this year
Perfect location, nice sea views, really interesting interiors. Some service points, at the reseption and consierge points.
Very helpful staff; they even said "Have a nice stay" in my language that was amazing! Excellent localtion; place full of arts. You have a feeling that you stay in a museum but you really like it! Just spledid! Nothing, just perfect place.
We were made very welcome and the Hotel was very well placed for the park and shopping. The view was hardly inspiring.
I enjoyed the fact that the hotel was very central with easy access to buses and trains.
Location No parking facilities offered to guests, however there is a public parking with preferred rates overnight
Location was good and hotel's decor fun and kitschy. Small room.
Staff is very friendly, breakfast was excellent, hotel in general (colours, furniture...) Room for breakfast is too small for so many people
Great location, very close to the Messena Place and the old town. Restaurants close by. Rooms are a decent size as far as French hotels go and for once the air conditioning actually worked. Staff spoke English and were helpful. We were only at the hotel for a quick overnight stay and didn't arrive until 9:30 pm so we didnt spend a long time in the hotel. Had breakfast in a cafe in the market.
We got a good deal for the 'Privileged room' and we were given an upgrade to the next level as it was out of season and they had the ability to offer it to us. Was great to have a large room for a few days. Close to the beach and loads of shopping, restaurants, cafes and the stop for the hop on hop off tour bus. They had all the flyers of tourist things at the counter. Wifi was good. No TV reception for english channels.
The availability and efficiency of the staff. The quality of the infra-structure, atmosphere of the hotel and its location. The room bathroom could be equipped with more towel hangers. During breakfast it would be best if the service staff would not start cleaning the room (washing the chairs, etc.) while people are finishing their meal. It disturbs a bit the breakfast experience.
convenient location, not too noisy
Near to the City, clean room Room was very smal
Location was excellent I wouldn't say it was 4 star. It was very basic and tatty in parts.
Free shuttle to A/P - pretty good price comparatively speaking. Cute beach club for 10 E pp to use. Some okay restaurants along the beach. Terrible location if you want to walk out and explore. You must taxi (expensive) or bus (long walk to station) to get to sights in Old Nice.
This was a short stop off in Nice.The hotel is a few miles from the city centre but close to the airport and the beach. It is a basic hotel but with a swimming pool which was well used during our stay. The room was basic but accomodated our family of 2 adults and 3 children well. Our children were able to share a double couch bed and no extra cost was incurred for a third child. There is a large shoppping centre nearby which is great for cheap snacks. We did not eat in the hotel as it was rather pricy. Be aware, however, that the shopping centre is not open on sunday mornings. Although not in the centre of Nice, it is near enough to travel by bus or car. Room was rather tight for space
Great facillities, just disappointed with size of 'family room'. No room to swing a cat! Size of room for money. Very difficult to fit in the cot once sofa bed was folded out for kids.
The hotel is being renovated and all the furnishings were beautiful and comfortable. The beds were very comfortable. The shuttle service to the airport is quick and easy. They have free internet (computer provided) in the lobby. Easy 10 minute train ride to Nice. One block from beautiful beach & restaurants. I don't know if the air conditioning doesn't work well or if they just had it off, but we had to sleep with our windows open which doesn't make for the best sleep. The pool was one of the main reasons we stayed there and it was being renovated.
I liked the proximity to the Airport, the bus facility to and from the airport, the location and size of the swimming pool and the family rooms proximity to the pool A smell of smoke in the hotel room and the telephone number on the board of the airport was incorrect
Very friendly and helpful staff. Decor is tired.
Closeness to the airport, cleanliness, very good reception staff We ate at the hotel restaurant and it was the worst meal we'd had in 2 weeks - slow service, order was processed incorrectly, 4 cheese sauce for penne tasted canned
Nice garden and pool. A queensize bed in this hotel is still far to small. They do not care for charming things, like the lights in the room are exceptionally hell (savinglamps). A second roomkey is not allowed, although the roommates seperated their ways in daytime. Intirieur in the room overdated, interieur in the restaurant/breakfast kill/cold, not cosy. Intirieur in bar OK.
Able to stay in room until after normal checkout Quite noisy by pool
The hotel is conveniently located near the airport. We were only staying one night so didn't get an opportunity to avail of all of its services, apart from its pool. Staff were very friendly. Parking at the hotel was free and secure. There was no printer in the lobby area to facilitate printing off our boarding passes ( a temporary problem, I believe). The twin room is also quite small.
Good value for money, location close to the airport, friendly staff, got free breakfast in exchange for the hotel not being able to provide a family room, hotel staff very helpful in sending back camera by ups that I forgot at the hotel Was not able to get a family room as requested
staff, service, breakfast, location - excellent, by the sea, good shopping, easy to get to railway station, old city, shopping streets by walk
Friendliness and courtesy of staff None
Over all a great experience since arrival, very good complementary high speed wireless internet , great breakfast and wonderful bath and shower along with quality interior, worth every cent.
Location close to the sea front The Pool was very small and the sunning area was very small and could only take a small number of sunbathers - we had to instead use the private beach which cost 34 Euros
our room was facing the mediterrania, so beautiful. it is so close to restaurants in town and shopping.loved going to the casino after dinner. it was so clean and spacious (our room).
convenience to activities and shopping Bedroom carpets not properly hoovered,air con.not perceptily effective.
Large spacious room, robes, slippers, fabulous bath There was no blackout curtain... Luckily I brought an eye mask!
Wonderful hotel. Excellent quality and service. Centrally located.
It was right on the beach front and a short walk to the two tour buses for Nice. The staff was very friendly, spoke many languages besides French, room service was excellent and very pleasant. No
The majority of your staff could speak english very well. and they were always very friendly and professional particularily Olivier the concierge
Firstly the location was fantastic, 10mins from the airport and 10 min walk from the old town.Our room was beautiful and big with a big balcony over looking the sea. Could'nt fault it.
I like the location the staff very not helpful at all ,had to ask 5 times at breakfast for hot water in order to have tea
The hotel is in a superb position on the seafront, the staff are extremely courteous and efficient. Furnished very well in a beautiful French style and very clean.
Nice place, nice staff
Location The noise from the road in a sea view room The breakfast far too expensive
Staff most helpful
The hotel staff were very nice and provided lots of advice on how to move around, what to visit etc. Room was very clean. There is no carpet and it is all white tile which made it look very bright and clean. The sea view and sunrise in the morning is worth every penny spent. Compared to many of the hotels we visited in France this was the best overall experience.
Overall style of the hotel and its superb location No parking - in a very busy and complex town
Staff were friendly, the room was spacious and the location was perfect.
small bathroom without practical furniture!
Renovated rooms on the 5th floor are fabulous, soundproofing is great. Location is excellent, staff is well trained and friendly.
Staff was really friendly
You can hear everything in the corridor. not good service at all. horrible breakfast
the roses all around the place no service after 12 a.m. :(
great hotel ,great design , nothing
Great location. Friendly staff. great room. All extars very expensive - eg breakfast or to have a drink in the bar (22 euros for one cognac !)
The Incredible architecture, fantastic staff and superb rooms.
Food and Hotel were gorgeous. WiFi 7E for 30 mins in reception! No WiFi in bedrooms. Should be free in bedrooms.
The hotel seems over-rated. It gives you the feeling of being old or overused or at least not well taken care of. Beyond the intention of design...some of the fittings seem...cheap... Plus, the idea of having the bathtub in the room could be special, but it is not practical. The lights are also not thought in a practical way...
Very accomodating, not too big and felt personal. The service is exceptional and the spa is a must-do.
Beautiful hotel, good location, very friendly and efficient staff. The hydrotherapy pool is lovely
Nice adjacent restaurant. Clean room with an bit odd, but original, design. Clearly visible that the hotel was renovated last year. Noise level in the room was a bit high due to the busy road outside.
Beautiful design, good location for shopping The air conditioner didn't work well, it was very hot when we arrived at evening time. I called the reception two times, they promised to come and do something but they didn't, so we suffered the very hot room even in autumn time, +17 degree outside. They only fix it in the next morning.
Excellent location for shops and beach. Very nice hotel. Room not quite matching external areas of hotel. Overall,very nice hotel. Rooftop restaurant/bar/seating area impressive. Room very average.
What I liked most about the hotel is that it is very central. You are near the sea and shopping and restaurants are also very close. Probably coming from a country that has a "smoking ban" I felt that the smell in the corridors was quite overpowering, and this was made worse by the fact that air freshner's were used. I feel the hotel needs some freshening up. Breakfast also was delivered incorrectly to us on our first morning. We did not get what we ordered and it was cold.
we were given room 401. We liked it because it was a renovated room with a view of the sea. The bed was very good. Towels were good and the supplies (soap, shower cap, body cream etc...) in the toilet were good.
Location Everything else. Room to small old dirty, poor breakfast, service. My Deluxe room was much small than my friend's superior ?
location, price and atractivness I does not have a pool and the room was small.
Location Poor view from room. No coffee or tea making acilities in the room.
Location Room size
The location, and room size. The hotel was very clean. We would have liked 2 chairs in the room. The bar area was basic and lack atmospere, it did not open until 6pm. The roof terrace was closed the whole time we were there.
Location Staff not very helpful. Very slow to deal with guests at reception
location excellent, quiet, very good maid service, plenty of towels the tv selection is not for english speakers, the shower did not have hot water all the time and hard to control, bathroom small for so called luxury hotel, no coffee or tea with room, no couch in room, staff was aloof
The staff was polite, funny and spoke perfect English. The manager worked like crazy to help out at the breakfast. We were impressed. The rooms! They're fine but there was absolutely no where to put anything. Our room had one lawn chair. It was weird. It all feels a little too Miami Vice with the colors. Felt slightly Miami-ish/Golden Girls. Bottom floor was noisy with window open.
Very friendly helpfull staff
The friendly and helpful staff and the fact that it was so near to the bay No
the location was ideal, the hotel very comfortable. In short, we were very satisfied.
Fabulous location and views, excellent access to old city
A spacious bedroom & bathroom A little strange there was not shower curtain or door in the bathroom
nice view, good breakfast and restaurant
close proximity of sea and shops/restaurants. grandeur of a hotel with history and tradition.
It was right on the Esplanade D'Anglaise and very well located for everything.
Interior and seaview, helpful receptionist Poor breakfast, leaking ceiling
Across the street from the beach, fairly good location with free internet. Excellent refurbished bathrooms. Staff was very friendly, particularly the bellman. Pictures on the hotel site do not match rthe ooms - stained rugs, old looking furniture, very hard beds and rough linens do make it a newly renovated room except for the wonderful bathrooms. However the size was perfect for two people and the rooms were clean.
Serene place, comfortable rooms. The hotel is near a train track. You can hear the trains go by. The best rooms are away from the street and the train tracks.
Luxury hotel with all facilities. Easy to reach, excellent central location. Beautiful herb and vegetable gardens. Hotel staff is not up to the level of the facilities. We were greeted in English, but the girl concerned could not answer any questions in that language. Upon arrival we were told that we could not have dinner in the hotel restaurant because it was fully booked; looking cross and disappointed for a few minutes resulted in a magic cancellation out of thin air, so that we could have dinner after all. Having told the head waiter at the start of dinner that one of us was a vegetarian, we had nevertheless meat or fish dishes brought to our table five times. As a whole, the hotel and restaurant are overpriced.
Beautiful hotel great location lovely rooms variable service, seemed short of staff, on night we arrived took 30 mins to get drink in bar and no luggage porter. One day room not cleaned until 2 30 when we wanted to get back in it and then no towels left, no shower cap for 5 days
Nice poolarea. Beutiful surroundings. Good brekfast. Not a familyplace. Very basic gym.
The hotel is beautiful, the staff incredibly attentive, courteous and helpful. We were made to feel like nothing was too much trouble. The buffet breakfast was one of the best I can remember having. The only small complaint is that the room had shutters, but the bathroom windows didn't, and the door between the bathroom and bedroom was glass fronted, so it got very light in the room in the early morning. The amazing view from the balcony made up for that though!
The design, landscape and setting of Le Mas De Pierre is definitely beautiful. The staff are very professional and diligent. The restaurant is very high quality and a great dining experience.
excellent venue. we enjoyed our stay.
Hotel is spacious and peaceful, a perfect place to relax! Staff speaks good english and very helpful! Room (in particular the bathroom) needs a bit of updating, wall in the bathroom has mould and shower door can't be closed properly.
Staffs are all very kind. Good location to the old town. Tasty foods. Nice room. Nothing.
The style and unhurried existence in such a beautifully appointed hotel with such excellent food and attention. Well there are two things. The "piped" music all day every day is irritating and not at all what you would expect. Gentle, varied classical would make a great improvement. Secondly, when we checked in at 2pm there was a dirty breakast tray outside out room which was still there the next morning. That is just not good enough.
The location to the shopping district. I think the decor and carpeting could be updated.
The hotel is very well located Staff at the reception could have been more helpful
upon checking in we reported the bed linen being dirty, it was noted and told it can only be tended to the next day, the next day the roomstaff still did not change it. I certainly won't stay at this hotel neither recomend it
best price in offpeak season.
The hotel was very central and most of the staff were excellent.One guy was very rude. We only had one key for a shared room.Could not access the iron in evening before dinner and the receptionist did not do his best for us to get it. he was very abrupt saying they did not have one.The hairdryer was antiquated.very old and useless.need replacing.
the friendlyness of the staff at the reception desk The rooms were not cleaned adequately every day, sheets were not changed and soap was not restocked every day. Also, internet access was a rip off pricewise.
the ubication was excellent, the hotel is modern and the personal was very nice
staff was friendly no maintenance in the evening.
Super helpful staff
Great location - quite close to train station. Clean hotel and had a room with a balcony overlooking Rue Jean Medicin. Friendly staff. Nothing in particular.
Staff I asked for a non smoking room.Our room smelt very bad of smoking.My wife is allergic to smoke.
Staff and the room how ever we could not get a smoking room
nice and clean hotel, pro staff expensive rooms, very expensive food, services, minibar etc. - not good value for the money. Besides, the hotel is quite far from the city centre (ca. 30 min walking)
Standard of service. Having to pay for sun lounger.
Room facilities was excellent, the pool area was lovely and the room service was very good. Two out of three concierge staff weren't particularly friendly, while one of them was excellent.
Room and sea view was excellent. Both the breakfast outside seating and to a lesser extend the roof top restaurant were extremely unhealthy. the breakfast outside area has many dozens of pigeons everywhere, tables, sunbrellas and outer walls were full of pigeons.
Nice staff, clean and quite. Hmmm, a bit far from city, but bus is available!pillows could have been better
Overall nice hotel, very good facilities and friendly staff The colours of the furniture in my room at 3rd floor was not very pleasant, the floor of the bathroom was with noizy tiles and the air conditioned had no functioned properly
Very nice stay.The view was beautiful.The personnel was courteous.Good food at Bleu Citron.
roof top swimming pool,serviced very well by public bus service,complimentary bus service offered by hotel,opposite beach double beds do not exist,have to request that two singles be made up as double.,use of beds at rooftop pool had an extra charge!!!!!!!!!
The roof-top terrace was a very relaxing area to sit. Also the conference meals and events were well organised. I found my bed too hard and the pillows too soft for my taste.
The swimming pool. Friendliness of the staff. The room was very comfortable. Prices for sunbed and towels are too expensive even when using the hotel swimming pool.
Well positioned geographically and staff were very good - always polite, courteous and helpful. It did not appear to have bar facilities.
the staff are helpful and the location is convenient Basic room, but not really expecting too much. Price of Petit-Dejuener was such that I didn't bother to have any.
Good location, reasonable price Wifi reception was poor
Nice, comfortable, clean, good central posizion, excellent staff.
Good, central location. If you are given room in the worse part of the hotel (we were) - no wi fi, no lift and zero noise protection - you can easily hear what TV channel your neighbour is watching.
it's amaizing, in the middel of the center of Nice,the best staff and the prise is very good for that location.
The staff were friendly and helpful. The storage of luggage if waiting for your room or a late flight. The hotel stacks the luggage in the breakfast room which is open to anyone. It would be safer if locked away.
the location of the hotel was convenient to both the train station and old town. the accomodations were fairly typical of that level hotel. the staff was friendly and helpful, particularly when i had issues making an international call - the front desk attendant went further than i would have expected to help me make that call. i was a bit surprised when i asked for restaurant recommendations that i was sent all the way to old town. when i asked for something closer, i was advised to go to the restaurants immediately next door, not because of their quality but because it was a "What the heck, they're decent and they are next door" issue. i guess i would appreciate the hotel having a few quality restaurants in the immediate vicinity that they recommend to their guests who don't want to walk all the way to old town for a meal.
Internet was not available in the room, there is no elevator in the part of the hotel I stayed - at least they could have offered to carry our baggages to the room.
The place where the hotel is situated. (Location). The bed was small and hard.
clean, comfortable beds, friendly and helpful staff, excellent location
ubication. Between Nice and Cannes. Near to a big commercial center
Friendly staff, good breakfast really small rooms and very noisy in the mornings when the cleaners start work
Discount for being 55. (Double room for two charged for single occupancy, plus a free breakfast - which was very nice)
Positioning in relation to the sea TV, it would have been nice to have had at least 1 UK channel even if only CNN or BBC World
aerport and pool. small room
location close to the airport with free shuttle service. Also conveniently located next to shopping mall and beach.
Extremely efficient. I arrived late at the airport, called for the shuttle and they picked me up in less than 5 minutes.
This hotel is ideally situated for access to the airport. On arrival we had a quick swim in the pool followed by a drink at the pool bar. A little later we went shopping at the large shopping complex across the way and enjoyed a walk along the beach promenade. Finally we had a delicious well priced meal at the hotel restaurant. What else would one like to do on their last hours in France waiting for an early morning plane. Staff were exceptional.
Close location to the airport of Nice with free shuttle service.Extremely nice welcome at reception etc. Too hot room, no air-condition running and no chance to open a window but plenty of moskitos in room. (app. 80 bites!!!)
The very well arranged and quick shuttle service to the airport.
People at reception desk restaurant, bed(matress), access
Front of house staff,decor and suite size. Expensive and repetitive menu, no outlook on village side, uncomfortable beds, village is major tourist destination!
The attention to detail was excellent and the staff made us feel very special. Food was first class. A shame that we could not have dinner in the garden restaurant as the temperature was only slightly too cool. Would heaters be an option?
It was excellent. Courteous and friendly staff all of them are fluent in English. Everywhere in the hotel is highly decorative. Service snack and drink for guests in the lobby. Excellent dinner and breakfast. The key for room was old fasioned and it was always difficulty to open the door.
Excellent service and great restaurant! The staff went out of their way to make sure we were happy. A wonderful experience.
We enjoyed the trranquility of the setting in a medieval village. Food was excellent but expensive. Would recommend a stay for that special occasion.
Great room - well appointed. Comfy bed. Excellent bathroom. The gastrobar experience - ready meals to warm up in your room microwave is not exactly the essence of France.
Excellent hotel. Very comfortable room with all the amenities. Front desk staff were most helpful. No
OK hotell close to airport
Room was nice, plenty of space compared to normal hotel room. It was also good to have microwave owen and fridge. Good for travelling with kids. There was separate fee for the brekafast. Breakfast was not the best I have had, it was almost like "pick-up the food from fridge" style. Also better driving instructions from airport needed.
The bath tub! The duvet was too heavy for sleeping. A lighter blanket should be provided. Maybe it was and I didn't find it. The room was spacious and many extra services were provided. I was only there for 7 hours so I didn't get to see the hotel in the day. I would stay there again while transiting to the airport.
the location close to the airport and the shuttle service the location away from any restaurant
Friendly staff, English speaking..entertainment system was very good.. Tried to check in bit early instead of 1400 hours which I was not allowed
nice luxury room
Rooms were very modern, stylish, and clean and the hotel provided free airport pick-up service. Location is good with easy access to Promenade des Englais. Nothing
Location - near airport Shuttle to airport
Modern hotel in a great location for Nice city centre and the beach For the standard and price there were a few minor flaws such as plaster falling off room ceiling, and shower being extremely user unfriendly.
This hotel located in the center of the city, next to sea, shopping, a lot of restaurants. Our room was really small. There was the dust everywhere.
Check in delay and room quality
This hotel was excellent as we took a disabled lady and nothing was too much trobule well done to the staff.Joyce Knight
-----------nothing to like..........I DO NOT RECOMMEND BEAU RIVAGE... My experience in this hotel:
Location The terrible service. No room service in the night. Every time you ask reception for something - the answer we don't have it. They dont't have umbrellas during the rain, they don't have iron, they don't have food in the night. In the 4* stars hotel :(
Location, and the room layout My room was super noisy as it didn't have curtains. Couldn't sleep all night due to people partying outside. Came back to see my card being charged again for the stay even though I have already prepaid. Am disputing this with my credit card company right now.
Everything was beyond excellence, the hotel, the position, the welcome - everything The staff at the beach club were quite good but one in particular was quite surly.
The staff was friendly and helpful. I really liked the beach-rock themed remodel, especially the beach rocks encased in the floor of the bathroom. (I've been going to the Beau Rivage periodically for 20 years.) The hotel beach is quite nice, and lunch there is really good. The location is perfect, and Le Comptoir Bar next door is great for after dinner drinks and people watching. Not really. On my last night (the night before an early flight) they put me in a room overlooking a tiny urban courtyard (not too picturesque, like somewhere in New York), but we got there late and we had to leave before the sun rose, so it didn't really matter. It wouldn't have been a great room if I was there for a week of beach-going. Also, they took only nonrefundable cash for a spot at the beach, and there was a sea pollution warning that afternoon, and it started raining on us at the beach, so that didn't work out too well.
I liked that it has own beach, is located close to most things tourist needs Its very noisy (cant really complain about that cause its good location isn't quiet), having problems with hot water, could have few more hangers
Great location - Staff not always very helpful. One staff member in particular had a very poor command of English and was unable to give simple directions or answer basic questions.
There is a great breakfast and the lobby is beautiful. It is right across the street from the beach.