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This was my/our thrid visit to the Hotel De Toiras. It is arguably one of the nicest hotels in the World and I have stayed at many of the best. The rooms are extremely comfortable, very clean and extremely well maintained. Being very small the service has to be brilliant and it is. The staff are extremely friendly. The hotel and its magnificent restaurant are hideously expensive even in the off season when we go. But my partner and I will continue to visit there every year as it is the most wonderful place in the world to unwind. Let's hope the recession ends soon, so that I won't notice the price!
the location, style and sheer luxury of the hotel including the excellent front of house service no
Beautiful hotel, with attentive and friendly staff in a perfect situation on the harbour. We found it quiet and comfortable.
Lovely situation in an interesting area. Confusion re access to the hotel, not properly explained and being shouted at by the locals when trying to get access.
Staffs are very well trained and welcomed warmly. Breakfast is more than what we did expect, excellent. Size of room is too small and need the bath tub.
Picturesque setting and level of service.
The service was good and charming. We enjoyed breakfast in our room. The location of the hotel was excellent. We feel we should have been told that the restaurant was closed on Sunday and Monday. We ate there on Tuesday and Wednesday. It was very good but somewhat overpriced. The bath in our room was too deep and difficult to get out of.
We spent three fabulous days with Hotel De Toiras. Hotel kindly upgraded us from Delux room to a nice Suite. The staff were very helpful. Breakfast was perfect.
Beautiful hotel with lovely food and excellent service in a very attractive harbour town Aircon in our room ineffective
Helpful staff, English spoken at main desk.
Its location to the quayside,shops and restaurants. Comfortable suite.Good breakfast.Quiet with the double glazing. Over priced garage (15 E per night!) which was difficult to get into. Receptionists need to be more welcoming and friendlier.
The hotel is well situated just of the quayside of St. Martin. The room was modern and clean. Our room overlooked the front and during the night and early morning it was noisy. Perhaps a room facing the back or the courtyard would have been better.
The port location is excellent. Staff are helpful and friendly. Best to book a room with a view of the port. No air conditioning in the rooms.
The location was perfect - this is the hotels main attraction. Check in staff cordial. The hotel had no atmosphere or ambiance, it was purely a place to stay while in St. Martins. No single rooms available, therefore having to pay for a double room for single occupant made it very very expensive. 110 euro per night for bed only - for a 3 star hotel.
The hotel has recently had a makeover and everything is very clean and new with nice colours and fabrics in the room. It is in a great location 5 min from town centre but quiet in the evenings. Parking is good. Staff very friendly. Nowhere to sit outside unfortunately.
location was excellent within easy walk of town but quiet room was quite small and finishes were basic
Very comfortable. Pleasant helpful staff. Very convenient location for walking into Old Port and town. Away from the traffic so quiet
geographical situation within the city was excellent
Good service, situation, close to everything, view No
Friendly, helpful and efficient staff. Clean and good location. It was a shame about the noise from the building works opposite. Also, the shower door seal leaked which could lead to long-term floor damage.
The room was modern and clean, the location was excellent. Where do we start, after staying in a Mecure before I know them to be a great hotel chain to use. However this was not my experience with this one. The rooms aircon was broken, not enough toilet paper and tea facilities were poor. Male resturant staff were rude, unhelpful and very snotty. We decided to eat in the hotel and the food was not value for money and quality was disappointing.
Pleasant, comfortable. Good breakfast.
The fact that the hotel is very central to all amenities - enjoyed the breakfasts, although expensive (would book room only next time). Loved being by the harbour and the staff were very friendly. Will return again. Free parking excellent !! Breakfast too expensive.
The staff were helpful and friendly. Having secure parking facilities a great benefit. A standard room with double bed was fine for me as a single occupant. However, for two people I imagine the room size might feel on the small side.
Great central location. An elegant old building but the rooms didn't have any of the disadvantages you sometimes get in old buildings.
Fantastic location, friendly and efficient staff, lovely hotel Air conditioning was not effective enough
The on site parking, the rooms are very nice and it has a great location, I have stayed there many times. The very surly woman receptionist, afternoon 15/7, who met us on arrival. Beyond the obligatory 'bonjour' there was not one word of welcome or pleasantness a big black mark. I know it is the french way, no wonder the Irish are considered so friendly but it was a pain in the you know where never the less.
Excellent location in easy walking distance of everything yet quiet at night, parking available at a small supplement at the hotel, spacious room. Our room overlooked the car park/small garden, and over the harbour beyond, but most rooms overlook the internal courtyward - not so nice. Although modernised, room a bit tired - but the good much outweighted the bad.
Central location and very quiet.
Situated by the Old Harbour and the Old Town of La Rochelle and at the same time a bit off side from it all.
Position of hotel was excellent. Staff pleasant but not very warm. No cable channels on TV. Breakfast far too expensive. Mini bar not working and contained just 4 small bottles of courvoisier
Nice ambience - welcoming foyer - late night cup of tea - lovely courtyard for relaxed smoke - sitting area separate from foyer.
Needs a decent bar
Our hosts are absolutely delightful people who made all the guests feel very welcome into their home. Mde de Beru is a wonderful cook providing interesting and very flavoursome food. The room is spacious and well appointed. The bathroom towels are getting a little tired and should be upgraded considering the quality of everything else.
A beautiful, welcoming and elegant stay. We had an amazingly bright, immaculate, large, well-appointed and comfortable room, the Loft, where we could relax in peace and enjoy the charming view. From there, a very short walk brings you to the pleasant, busy tourist center of the island to arrange outings, choose a restaurant, shop...or just feast on ice cream at La Martinière. Just an observation, really: While we were greeted warmly and had a lovely send-off, there was really no one available to get information from in the middle of our four-day stay. We were pretty much on our own, although they do have some tourist brochures and such available. Also, for our taste, the breakfasts at La Baronnie - Domaine Du Bien-Etre were too expensive and extensive...so we always ate in town. However, we noted that many of the guests did seem to enjoy their large, leisurely morning repasts there.
Close to restaurants and bars. Good parking facilities in an area where it is difficult to park
The wonderful accomadation, friendliness of the staff, and location. Very laid back but effecient.
Location and quirky decor We were meant to phone ahead to give out ETA, but forgot. When we got there no one answered the door to let us in and we had to phone and the getting was less than welcoming - after that it was fine
Staff were very friendly and helpful. For eating out unless in the hotel you will need to travel to near-by towns
we liked the situation , closeness to town. plumbing very noisy, very aware of other gusets using bathrooms and toilets.
I could not fault anything at this hotel - it was a complete pleasure to stay there. Staff and facilities were excellent for the type of hotel which had a certain understated elegance.
Very good sevice. Goodlocation. Highj quality furnishings. Nice feel to the hotel.
We were impressed with the courtesy of the staff. We were upgraded to a junior suite as same price as standard room. The room was spacious and well designed with nice wood floors, modern wallpaper and nice curtains. The separate WC from bathroom was also good and the shower/bath was very nice. We liked the idea of having two separate swimming pools - one for adults and another for families. We thought the breakfast was overpriced for basically a continental breakfast. The price should be more in the range of 8-10 Euro.
Adult only swimming pool / room & general hotel interior & exterior design / fantastic staff / location unbeatable Entering after hours was a little unclear
Proximity to town. Friendly staff and beautifully run hotel. Excellent breakfast
Extremely clean, very good facilities in the rooms, Staff very efficient A lovely hotel !
Lovely hotel, simple yet stylish decor and the staff are very friendly and helpful. Great location, about a two minute walk to the centre of town/harbour area. Breakfast was a bit overpriced at 13 euros each!!
It has recently been refurbished and very tastfully done. Cereal's at breakfast would be a good gesture. Also there was no baby high chair. Every thing was lovely, except the pool was too cold, We have stayed there before and noticed this in summer, a heated pool would be much better.
Grande chambre très agréable, dans un hôtel joliment décoré. Très bien situé, dans l'un des plus beaux endroits de l'Ile, on appréciera les nombreux commerces et restaurants à proximité. For the strangers, it's a french breakfast.
Beautiful room with spectacular views and comfortable bed, good shower. Very windy night and the windows were very draughty
the breakfast was very big and very good, we can ask they bring us in the room for the same price. There is a beautiful view on the sea the pilows on the bed were not exactly clean
This is a lovely hotel. The Staff were friendly & helpful and the rooms clean and beautifully designed. The view of the harbor a bonus.
Safe off-street parking for motorbike.
Superb helful friendly staff, room with sea view, close to harbour and bus station No bar
Very nice hotel on a perfect location, a view over the sea and the harbor just around the corner.
Nice room decoration
Beautiful hotel in a great location, even the rez-de-chaussee room was really nice, modern amenities, hotel staff recommended a fabulous restaurant for dinner The breakfast was minimal for the price, it would have been better with some fresh fruits
Staff were so helpful and polite.A lovely old French building and very near to a pleasant port I could not fault this hotel for what it oferred
location and staff the room smelt fusty on arrival and for the first few days
Staff were friendly and helpful. Excellent Room. Restaurant was disappointing.
peace and quiet when we arrived we were taken to a room instead of a 'superior cottage' which I booked. Only when I asked about the cottage did the receptionist mention that they had changed our booking. It would of been curtious of them to explain the situation before taking us to a room without saying anything. The room however, was very comfortable with terrace.
The welcome, accomodation, breakfast
Close to the harbour and restaurants The interior was much nicer than the exterior photograph suggests Nothing. We thoroughly enjoyed staying there
Clean,comfortable with friendly & efficient staff Nothing at all
Very convenient for all areas of the town. Great to be able to park the car safely in their own car park and walk into town or the port area which were both only about 3 or 4 minutes walk away. The hotel was very comfortable, the facilities (shower products and hairdryer) were better than I had expected. N/A
Nice hotel in the old city. Very friendly people and godd parking facilty in the crowded center. Rooms to the streetside somewhat noisy due to the active nightlife. Leaving you two options: either go and party or ask for a room at the back of the hotel. We went for option two which was no problem.
Although the Hotel is 15mins walk from bus station it is quite central between bus station & train station to allow you to travel throughout the area. It is also not in the centre but close to it & the harbour area. It is quiet but within a short walk to the town centre/marina, restaurant area. I think it would be better if the breakfast was included in the price as 10euros is quite steep.
Thought that everyone was very friendly. The breakfast was good value for the money. The location was great.
Friendly staff, good location and excellent buffet breakfast. The mattress on our bed was far too hard, not good for either a bad back or a good night's sleep.
The close proximity of the hotel to the centre of La Rochelle and it's attractions, restaurants and shopping. We did not need to use the car at all. Breakfast was also better than normal continental fare. The aluminium roller shutters were noisy in even the slightest wind and became very noisy unless rolled up, when the windows were open, which was needed because our room was a little air-less.
Convenience, parking, good breakfast
We had a very friendly welcome and fouynd the room to be extremely comfortable. We liked the tasteful modern decor. Nothing
What a brilliant hotel, it exceeded my expectations, rooms were clean, very modern, nice firm bed, excellent facitlies.
Very clean, new hotel with extremely friendly staff who all spoke fluent English
It was a modern clean hotel only five minutes walk from the port and one of my main reasons for choosing it was because it had parking facilities. I found the staff all very helpful and friendly and it was convenient to have free internet access in the lobby, which was always available. Manoeuvring in the underground car park was a bit of nightmare.
Modern spacious room and public areas. helpful staff
Location and friendly staff, coupled eith high standard of cleanliness
Everything a modern and contemporary hotel should be. The staff were particulary kind and helpful when we had an emergency having to return home early. Somewhat impersonal in appearance in the public area. Somewhere to sit outside would have been good. A bit far to walk to the centre of town when eating out in the evening.
near to City bed very comfortable and veryconducive to matrimonal activity! overpriced as facilities limited i would suggest they have their prices
Every aspect in hospitality was excellent.
very well appointed and modern hotel. staff very welcoming and friendly. very comfortable bed. bathroom super. breakfast choices good.
The location No
The location was super. Very close to the harbour and street entertainments at night. We enjoyed the poolside tables for reading etc. There was only one chair in the room - should be two. Breakfast poor value - no muesli, terrible machine coffee, the hot food was awful, marmalade always hidden away. In town, we bought a very good 3 course meal in the evening for less that we paid for the breakfast. Also, when we booked it was advertised as 13 euros, but we were charged 14 on departure.
Spacious room and en suite. Nice comfortable bed. We were on the fifth floor behind the main hotel building, so it was quiet but we could still see the sea over the rooftops which was lovely. Swimming pool was nice and deep with amazingly comfortable seat shaped lilos. Perfectly located beside the harbour, very close to restaurants, the town and bus and train stations.
the location was too expensive for the rooms offered which were very basic.
The restaurant I didn't know abaut parking in this hotel
Location was brilliant-very central but peaceful at the same time. Overlooking the port, close to the train station, aquarium, local amenities. Car rental on your doorstep. Staff very helpful.
Excellent location on the quayside. Polite & helpful staff. Sometimes noisy night club behind hotel.
Yes, we liked this hotel. It's loceted very good.
The hotel was very good and the restaurant... would have liked some help with luggage on departure ny mother is 88 and I tweaked my bag lugging the suitcases around to the car.!
A spacious appartment in a central location Poor quality breakfast
A basic hotel in a good location.
Clean, comfortable hotel. Efficient helpful staff. Good parking
the location, in the middle of the centre
A beautiful building with lovely antique furniture, very close to old port and lots of restaurants, lovely ambience would stay here again
It was near the Airport and to the centre of La Rochelle.The staff were pleasent and helpful. There was little accomodation for people who had difficulty with French.We could not get any literature about tours etc in english although there was plenty in French.
Hotel staff were very helpful and friendly, buffet breakfast was wonderful and common areas of the property excellent
Location was superb. Good aces to the airport about 20 min by bus. lovely hotel.
The location. I thought that this hotel was meant to be a 4* but it was definatly only a 2*.
Upon eventual arrival there was a man playing a piano which created a romantic atmosphere. Views over roofs was enjoyable. The staff werent helpful. (see complaints) There was no 'kitchen area' as described on my reservation papers. I have never stayed at a hotel which has failed to provide room refreshments. Very dissapointing especially after our hot sweat trying to locate you in the first instance!
Clean and room was very spacious! Good facilities in room. There was no car park space when we first arrived and we were informed that we needed to book before hand, but this is not available on the website.
The lounge area was great, very lovely and cozy with the fireplace and the candles. The staff was friendly and helpful. Housekeeping was accommodating; we stayed in our room until well into the afternoon one day and they didn't mind. (Although there was no "do not disturb" sign to hang on our door!) The free wi-fi worked well, although Neuf Wi-Fi (a pay service) was the first network the computer always connected to! The breakfast was lacking in options for the price it cost. It would have been nice to have a spare roll of toilet paper in the bathroom, as there were four of us sharing it. There is a lack of outlets (you have to unplug a lamp or the TV to plug in your laptop, for example), and the equipment and decoration in the room was aging. This is not a four-star hotel.
Great location, one block from the market, 5' walk from bus station and 10' walk to the harbour. Room with kitchenette, nice small garden with a small sw.pool. Nice staff. Nice room, but maybe a refesh of curtains and carpets could give it another star up.
excellent downtown location near all central services in la Rochelle, friendly helpful staff the kitchenette in the apratment was little more than a fride and a coffee maker, not suitable for cooking - space in the underground carpark was very restricted and quite difficult to get in and out on a daily basis
breakfast room / restaurant atmosphere was un relaxed.
Great location. Walking distance to park and 2 restaurants / casino. Clean rooms and comfortable beds. Continental breakfast / buffet was also good. Free parking. Price was very reasonable. Rooms are standard (small) Eutopean style rooms.
Nice location Overhigh prices-super expensive brekfest
Location, staff, price, Town of La Rochelle was a good "find". Room size a little cozy by NA standards
very friendly staff breakfast good nice walk to restaurants balcony & sunloungers good
The fact that we could get a taxi to get out of there as soon as we arrived! Reception staff rude, family room was the smallest room we had ever stayed in, stuffy and hot, no airco, it stated that it's 10 minutes to town, yes, 10 minutes by taxi, not on foot. Cold and unwelcoming atmosphere. Nothing nearby, would never stay there again.
Nice hotel with bit of old fashioned character right by the sea. We were given a sea view room although only booked a standard room. Good breakfast. Underground car park. 15 minute walk to restaurants through local park. Convenient to main roads. Friendly French reception and they spoke English better than my French! TV at reception a little noisy.
The upgrade to a saeview,pleasent view and calmness of the hotel
The view Separate toilet made for a restricted space, would have been better to incorporate it into the bathroom
We had a lovely room that overlooked the water. The patio was nice for reading under the umbrella
The nice location and view over the sea The WIFI system was poor
position, friendly staff ,
Novotel standards, swimming pool, comfy beds, cleanliness of hotel, friendliness, bath in the room, enclosed private car park Can't think of any
Staff were friendly and attentive. Room was comfortable and well furnished. Location is excellent, close to the old town and harbour, nice and quiet in its parkland setting.
Cleaniness, comfort, friendless, breakfast Meals were expensive in comparasion to the harbour
The hotel is situated is situated in a quiet area beside a park and yet is within easy walking distance of the town centre and harbour.
The buffet breakfast was very good. The hotel was conveniently located and the car-parking was free.
Very convenient to the city centre and attractions Swimming pool was too cold to be useful
The hotel room was fresh and clean and the location was great. Was given a smoked in room initially which should have been non smoking. Bar helping staff staff were sometimes inexperienced considering the price. Breakfast could have been included.
Friendliness of staff and professional approach. immediate response to problem with safe There should be a basin in with the toilet enabling to wash hands without having to walk around to bathroom, this would prevent spread of germs and inconvenience
the room was comfortable, .very convenient hotel for overnight stays not to be reccommended for holiday hotel on arrival and departure served by far the surliest receptionist rest of staff in contrast very helpful food very poor best to eat out
The staff were very friendly & accommodating. The location of the hotel was perfect & the hotel was excellent. no
Les Colonnes is a lovely hotel, right in the centre of the St Martin de Re. We had a room with a harbour view, which had a little balcony where you could sit and look at the harbour and busy (mainly pedestrain) street below - great for people watching! Noise from the busy street was not a problem as the window is really soundproof and you can't hear outside once it's shut. No aircon though - so this might not be ideal if it is too hot. In a great location, very clean and comfy. Loved it and wished we were there longer than 2 nights! Quite an epxensive choice for us.Didn't have food from hotel while we were there so can't comment on that.
We found the hotel friendly, helpful and ideally situated such that I would have no hesitation about returning. The food and wines were excellent. Nothing
Hotel was conveniently situated in the centre of St Martin. Staff were friendly and room was adequate. It was beyond the control of the hotel obviously, but each evening our sleep was disturbed between 1 and 2 am when very noisy people were going home - from night club? - considerable shouting and yelling took place.
Basic hotel, but right on the harbour so excellent value.
Nice little Hotel, right on the spot. Temperature was around 25C.