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A pair of bathroom slipper
Proximity to the airport. Shuttle bus Strong smell of tobacco in my non smoking room. Very overpriced room!!!
quick check-in, big rooms, fast elevators, poor breakfest, too expensive internet
Convenient location Orly Airport Helpful staff Broken heating - too hot Room generally shabby
The staff, Paying for Internet
It was clean and the staff were helpful. The menu was limited and the charges for the food, both in room and out, were outrageous.
The room was very nice and large. The breakfast buffet was very good and the proximity to Orly was a real assett as it allowed us to have a relaxing time before a long flight
Location is convenient if you need to stay close to the airport. That was within walking distance from terminal, what really was helpful due to taxi drivers strike that shut all transportation fro and to terminal. Not worth the value. The room was overheated and no way to cool it down. I couldn't sleep well waking up sweating. Staff admitted the problem but didn't even try to solve it. I general I can't really say that staff is unfriendly, but they are kind of distant? Don't really interested to help, it looks like they just don't care. Another example that they don't care about customer convenience is that You can't leave a luggage for safety between the checkout and time you need to leave for your flight.
Location The bedrooms are old (poorly furnished) an the bathroom is not of a 4star hotel.
The Concierge was extremely helpful, otherwise not up to the normal Hilton standard Cockroaches in the restaurant at breakfast, nasty stains on the couches in the reception area! The faux wooden flooring in the bedrooms is very noisy. No refrigerator in the room.
Good romm. Good brekfeast.
Proximity to the airport and shutle bus No minibar in the room
The dinner buffet and the breakfast selection are quite excellent! I did think it was quite clean and I loved my room. I wish all the hotels I stayed at were as well-maintained as here. I spent so little time here I didn't notice anything that went negatively.
Breakfast was delicious Be pulled to secure the value of the room and not taken it back only after two weeks means twice the amount
We booked this hotel because of its proximity to the airport. The shuttle bus from the hotel runs frequently (every 20 minutes) and was quick. The hotel itself was amazing for the price - exceptionally clean and modern. The staff was friendly and helpful. We were very happy with our stay at the Holiday Inn Orly.
Check in and check out was fast, the shuttle bus was on time. Don't have much to say since I stayed only for 5 hours. The shuttle bus was a bit ahead of time when we arrived in the airport and was waiting for a pick-up to the hotel, so we missed one and had to wait for another 20 minutes.
Shettle to the airport. Friendly staffs, hotel quiet, Room clean and large. The room was fairly cold when arriving, did not have time to check if the heating system was on or off, same thing with the bathroom.
a big variety of breakfast , people are friendly, helps you out if you need help, fridge was closed with key ( you have to pay for minibar ) / Tv channels was very less.
Room, shuttle service was excellent, staff elevators frequently out of service
near the airport with free shuttle service no porters and bell boys and front desk should tell guests that they must use room key for elevator use
proximity to airport.courteseous staff.
Very clean, friendly staff, all staff spoke very good english.
Just stayed in the Best Western. I was pleasantly surprised. The room was very spacious, nice and comfortable. The hotel has a shuttle which takes 7 minutes to the terminal from 5 am to 11:30 pm. The hotel is in need of some remodeling, but overall nice. The staff were friendly. I stayed before at a different hotel in the area that received a much higher rating but liked the Best Western much better. It is mostly for business. The hotel can use some remodeling, the corridors feel dark with poor lighting.
The hotel is excellent but not good for the tourists who wants to go to paris centre because it cost you big money and time to move to paris centre.
Most of the staff were very friendly and thoughtful.We liked the fact that the hotel was pet friendly.A perfect hotel for stop overs on a long journey.The room temperature was good, not hot and stuffy like some hotels can be. The pillows were a bit uncomfortable.
Rooms are clean and comfortable The staff wasn't helpfull. My car window is broken due to theft. I asked the receptionist for tape and plastic. They told me they don't have transparent plastic. That's ok. So I asked for some tape which I can take away. Because it's was sunday and all shops are closed. She still refuse to give me that plastic tape to take away even If I pay for it!!!!!
The room have near 20mt and with one double bed and one sofa. They don't have free internet, like is show in booking. The staff don't speak english only french.
Internet doesn' t work
The Key was delivered without the room number or any information. The bath room seems be inside of roullotte. Seems like a motel for speedy rooms. Car parking extremely expensive.
yes, a short business stay no
Golf and tennis courts, swimming pool. Close to Versales and miniature France park. Free wi-fi. Breakfast for extra pay
Helpfull, English speaking staff, excellent facilities, very clean No English tv channels
Well located for travellers from Calais to the South of France. Quiet location The pillows were absolutely appalling - like light marshmallow - and that made it impossible to get a good night's sleep. The restaurant and bar personnel had the classic Parisian indifference to good service, which should have been trained out of them.
Room service dinner ordered 9pm took 1h40 to arrive. As some consolation, they removed any charge for this without question.
Staff was very friendly and helpful.
Quiet and accessible
Friendly and helful staff, good location (5 minutes from Versailles, and I am sure in summer Golf players enjoy the stay and the swimming pool). it was very calm, children friendly and we had an excellent dinner in the hotel's restaurant (very good quality!)
the staff was very helpfull. The accomodation was ok.
Room very comfortable, clean and quiet. Didn't like the staff who were somewhat indifferent to us and other guests. Staff could do with improving on their customer skills.
You can walk to the famous all-france-open golf course. Some staffs are not kind. Hard to find the hotel.
that the hotel cleaning staff were always smiling and helpful and that even with a full day of conferences they and the front desk and the kitchens did not forget us simple visitors
rooms are big, quiet area it was a little cold in the room, but nothing could be done with the heating system
Large free parking lot available, clean room Not really friendly staff, bad smell in the corridors, french style bathrooms, few TV chains
We stayed here because the Novotel at Versailles was full. If you have a car and a satnav this is a great spot to be based to see Versailles and Paris. The hotel is in a village surrounded by fields. Versailles is 15 / 20 mins drive - park in front of the palace in the huge car park.Paris (Trocadero / Eiffel Tower car parks) is 25 / 30 mins drive. Without a car, this hotel is probably too far out. Room big and comfortable. Helpful staff. Good breakfast.
Lots to do for children Room price was good, Restaurant and Bar were over-priced
The food was pretty good and plenty to do with the kids.
Reasonably close to Versailles (15-20 mins drive), very good value for money for a Novotel. Although it's close to a busy road it was surprisingly quiet. Not many dining alternatives if you're not prepared to drive; no luggage storage facilities (we wanted to leave our bikes somewhere secure and ended up bringing them into our room overnight!)
Garden and swimming pool were excellent for the kids. Very child-friendly atmosphere: playing corner, special kid-menus, etc. Room was extremely warm (no airconditioning).
Nice clean room. Staff polite but very busy/understaffed so was difficult to get served in the bar
Reasonably close to airport
The breakfast was excellent Mix up over the free transport from the airport, which didn't materialise. Public areas of the hotel were very tired and grimy (carpets stained and badly need replacing; not a very good first impression! ) But the room itself was clean and tidy.
I loved its quite environment and the on time shuttle bus to tha airport.
The Hotel is very well located in respect to the Orly airport. The Hotel is friendly and efficient, the transfer to the Airport works also very well. Rooms are very clean and modernly decorated. If you need an Hotel to stay between flights for example this is an excellent choice.
The pick up service from the airport worked well. The staff were friendly and helpful. an ideal resting place at the end of a long flight.
Nothing Dirty...dirty ditry. Not even worth a 1 star
Location near Orly and excellent restaurant. Receptionist very kind.
Good shuttle sirvice and very very good resturant 1 min froom the hotel!
Close to the airport. Nothing fancy but just what I needed for a decent price. They did not have a free baby cot as it appears on the reservation. They propose to rent a room with an extra bed for 10 Euros more.
It is closely located to Orly airport plus the free shuttle service provided. I am not sure if Ok for daily city trips but if you need to take a plane from Orly is great. It is an old building that has been refurbished so you notice it in some details but still OK for the money paid.
Good room size, Don't like the pillow as it is too flat and only one per bed should be 2 per bed. Should provide a free bus shuttle service to metro. Provide free parking.
There were no problems with our very early wake-up call, and it was a nice surprise to find they had complimentary coffee and biscuits for us as we waited for the 5:00 am shuttle to Orly Airport. The room was clean and pleasant as well.
difficult to get to the city
I was not there very long - but the breakfast was excellent
Ease of access to the airport. Unusually friendly hotel staff for an airport hotel. Comfortable room. Room price is excessive, as usual at most airport hotels. But then again, you have to sleep somewhere when overnighting between flights and this was a good hotel for that.
Cleanliness of room. Not loud, but permanent noise (air condition + traffic).
Very helpful staff, very clean and spacious room and a very comfortable bed. ridiculous that parking is an additional 14 Euros per night plus internet use is very expensive. WIFI is so common these days, and provided free of charge in much more basic hotels.
Stayed at the hotel for business use so internet access way one of the reasons for choosing this hotel Could have done with unlimited internet access
rooms had terrible petrol/plastic smell. Impossible to sleep.
Convenient for visiting Paris and Versailles Although it was relatively out of the way, it was not quiet during the night as it's in the middle of an industrial estate. Also a coach party arrived around 11:30pm and the coach sat with its engine running for about 20minutes. The shower didn't work as the pipe was full of holes.
Good Value for money, close to supermarket
With the smoking ban now extended to France the opening onto the hotel grounds was a boon. In the bathroom the shower head was fitted about 2 metres off the bath floor. Ok for people of restricted growth but not very appropriate for average height people.
Close to Versaille and Paris
Hotel very clean and quiet. Hotel staff nice
Reasonable proximity to Versailles Small room for 3 people
very quiet hotel in the country near von Versailles or Paris with the high way
Clean and good after hours service. The toilet extraction fan does not seem to work very well.
The room and bath were clean and in nice condition. The hotel has free wireless internet, which we find very useful. We arrived at the hotel about 17:00, on July 13th. The door was locked, and there was no one at the reception desk. A page on the door showed our name, as a new arrival, and indicated the room number where we would be staying, but we could not enter through the locked door. A message said to call the hotel phone number, but we had no phone to call from. Another hotel guest eventually let us in, and told us the combination to the electronic lock on the hotel door. Our key was in the door to our room. The next morning, a receptionist was at the hotel desk.
the restaurant was ok the reception staff was uncommercial people.
Hotel is closed the airport. The bed, too small.
The position and the staff Maybe a little expensive for the given facilities
the location is very convenient to airport....we ate dinner there and the food was very good....freee shuttle to airport water leaked onto the floor during shower
mveryy good no
Close to the airport. Nice shuttle service. Cosy restaurant. Many rooms are without any view, which is OK if you spend one NIGHT. No Room Service available.
Proximity to Orly Aeroport, despite this there was no disturbance from aircraft noise. Not a great deal of character to the hotel, however it is very functional. Better map of the surrounding road system would help, this was the first time I have used Orly Aeroport and the road system is quite complicated.
breakfast buffet quite poor
Had good service from the staff. The shuttle service is very good too. The furniture in the room is very old , blankets and carpets are dirty
very friendly staff, great support in all questions, very clean, very good infrastructure, the quality is higher as two stars.
Confort and location (near to the orly's aeroport)
Free internet, Location. Hotel is old.
We stayed for 7 hours, overnight, after a long haul flight from Singapore (CDG-Air France bus to Orly). There was plenty of hot water and a clean bed. Up and out for an early onward flight. Perfect. Breakfast did not start early enough for us. We had a spare half an hour to wait for the free bus to the airport and we could have filled it with a quick hot coffee and pan au chocolate. The mis-timing was my own fault, we just missed the 6am bus, otherwise, no complaints.
Ease of reception and the helpfulness of staff
location , staff
The navette picked me up from the airport and delivered me back there the next morning
proximity to airport/prompt shuttle service It was difficult to get a snack...resturant next door was full of people [1 May], leaving McDonalds as our only option...tea making facilities in our room would have been most welcome.
The hotel is located near a beautiful park and a lake, the way to the center of Guyancourt through this park is very pleasant, though rather long. The hotel staff is very polite and well-disposed. Internet service is comfortable. The air conditioner was not effective enough during such a hot weather that was at the end of June, 2010. The table and chair in the room are good for the, but are not suitable for a work with paper and documents. A translucent curtain made of white tulle should be hung on the window, as the window looking at a car park, where inside the room is clearly visible.
Restaurant and staff organization ( very kind ) - I chosen this hotel for its position and its fair.
Functional room, good dinner and breakfast. Friendly helpful staff. Free internet that actually worked!
The rooms were small (but clean and stylish) and had no air conditioning except a window.
The staff was unfriendly and the hotel needs some upkeep. The two bed room had two very small twin beds. Dark hallways. Close to Versailles.
Quiet location with good access to Paris and Versallies If you wanted to eat out it's about 4km to the nearest place
Very good for a short stay. Rooms very comfortable and hotel food acceptable. Easy to drive from hotel to Versailles Palace.
It was a pretty hotel It was empty, the facilities all seemed closed, there was a terrible noise in the room every half hour which resulted in only 2 hours sleep. I complained to reception but they did nothing. I complained again and there was nothing they could offer.In the morning at 4am we spoke with reception and they told us we should have moved room. It was awful
The location and the young man at the information desk One day we did not have electricity, lack of drinks at athe bar, poor meat in the menu, room dirty on tne third day, lobby dark with no lights on Sunday
Nice location, very close to Paris still very quiet. Friendly and good service.
Good restaurant. Huge turkey in the lovely gardens Terrible hum from the generator, uncomfortable mattress, stuffy room, old fashioned furniture
This hotel was a 10 minute drive away from the Palace of Versailles. The atmosphere was that of a quiet country inn. 1 story, traditionally furnished. The staff were extremely helpful. We stayed there with our 6 year old and 4 year old. I was pleasantly surprised to find they had set up real twin beds for both of our kids instead of the uncomfortable cot I expected. The breakfast was nice too. No air conditioning in the rooms. Our room did have glass doors to the patio, which we kept cracked open for air. Not really for little kids - although everyone was very nice to them. I would recommend this place for someone who wants peace and quiet!
availability and close location to offices No english TV channels. Resturant was lax about service. Waited on one occasion more than 30 minutes to be served and then there was somebody else who jumped the queue. Suggest send the staff on customer care course as it took too long to be served
Shower was terrible. It kept switching from very hot to very cold.
The hotel staff were very friendly and helpful. They went to great lengths to ensure all our enquiries were dealt with properly. Nothing open at the weekend. No bar or restaurant. Very dissapointing.
Reasonably priced and equipped. Close to restaurants and a walking distance to the business center in Guyancourt. I plan to stay there again.
The restaurant and bar were closed on Sunday. Breakfast was incomplete most of the times.
The hotel is centeraly located near the train station (1 min.).
Quiet environment, close to several restaurants and fast-foods. Mini-bar in my room. The rooms would need serious refurbishing. Free internet would be appreciated in the light of the room rate.
free internet service, good F&B, nice room noisy (close to airport), construction work going on
We could check in after 23:00, which was not so at many hotels. The bed was the most comfortable hotel bed I have ever slept on. The staff could speak English well. Our first room smelled like smoke, even though it was a non-smoking room. However, we were able to get another room.
The choice of breakfast food was great and the facilities available in the room was ideal The choice of food for dinner was very poor and did not cater for foreign tastes and was undercooked.
Fantastic location No TV or internet in room.
The support from the management to find a solution for the fact they did not receive the reservation from you. Restaurant was also very good.
Beautiful hotel set in stunning grounds, with a really superb restaurant. Not cheap, but a great treat.
The awesome building and ruines in a most beautiful surrounding is realy astonishing. The rooms are very clean and rustique. I can recommend this hotel to everyone! The pro's are too astonishing to think about the (bad) con's. The service sucked. Everyone was polite, but not everybody has a good comprehension of English. The reception desk was not at all in accordance with the grandeur of the hotel. Arriving at 22u15 in the hotel: they could not give me something to eat (whatsoever), the only thing they could do, was to poorly direct me to the Mc Donalds... (this is no joke!). If you see this hotel, nobody would believe this story...
It was a short stay. We were not able to get reservations at the restaurant but the lovely hotel clerk helped us with reservations in a town near by which was wonderful. The women who was at reception when we arrived was terrifically helpful, and very sympathetic. Made us feel very welcome and well cared for.
Beautiful room, stunning location. Staff were initially unhelpful and unwelcoming. Ultimately they proved themselves excellent but were initially very surly.
extremely impressive building
The meal was exceptional. The service very polite and welcoming and the site itself was very beautiful They could improve providing information about the abbey and its history - unless I missed anythign obvious!
The surroundings and teh restaurant. Spa out of order, gym poor quality. No tv in room.