Basics
Services and conveniences
Bathroom
Kitchen
Accessibility and suitability
General
Media and entertainment
Laundry
Bedroom
Health and safety
Family friendly
Parking and transportation
Workspace
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The high season is in October, offering pleasant weather and a great time to explore nearby attractions like Roanoke College and Valhalla Vineyards.
How is the quality of the beds at the hotel?
Many guests have praised the comfortable beds, ensuring a good night's sleep during your stay.
Is parking readily available at the hotel?
The hotel offers free parking, ensuring convenience for guests traveling by car.
What can I expect from the complimentary breakfast at the hotel?
Guests have enjoyed the free breakfast, describing it as very nice and a great way to start the day.
How is the cleanliness and customer service at the hotel?
While some guests have mentioned concerns about cleanliness, many have praised the super friendly and helpful staff, ensuring a pleasant and accommodating experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Location
Some guests reported issues with noise and disturbances, so consider requesting a room away from potential sources of noise, such as the pool or vending machines.
Check Room Amenities
Double-check the room amenities upon arrival, as some guests mentioned issues with non-functional internet and TV, and cleanliness of the rooms.
Pet-Friendly Accommodation
If traveling with pets, it's advisable to confirm the pet policy and associated charges in advance, as some guests mentioned unexpected charges related to pets.
Verify Room Type
Ensure that the room allocated matches the type booked, as a few guests reported not receiving the room type they had reserved.
Breakfast Consideration
While the complimentary breakfast was praised by some, others found it unsatisfactory, so it's advisable to set expectations accordingly.
Accessibility Concerns
Guests with mobility issues should note that the hotel does not have an elevator, and some rooms are only accessible via stairs.
Maintenance and Cleanliness
Several guests mentioned issues with cleanliness, maintenance, and odors in the rooms and common areas, so it's advisable to check recent reviews for any improvements.
Staff Assistance
The staff received mixed reviews, with some guests praising their friendliness and helpfulness, while others reported negative interactions, so it's recommended to approach them with specific needs.
Nearby Attractions
The hotel is conveniently located near various attractions, such as Roanoke College and Salem Civic Center, making it a suitable choice for those attending events or exploring the area.
Seasonal Considerations
Considering the high and low seasons, it's advisable to plan visits during the low season to potentially avoid crowds and higher prices.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | August |
|---|---|
High season | July |
Average price (weeknight) | $70 |
Average price (weekend night) | $77 |
Value for money | 6.9 |
|---|---|
Distance to city center | 2.3 mi |
Nearest Airport | Roanoke |
Distance to airport | 3.2 mi |