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Location excellent with great value for money. Staff very helpful. Just situation outside the old town area with very pleasant and interesting walks. Wifi was a challenge with no access in rooms, however public access points reliable.
The quality of service at the front desk was outstanding, the rooms were modern and very clean, and breakfast was great!
Location; cleanliness. Very comfortable
The friendly and helpful staff and the clean environment was a big plus. Lack of service with luggage resulted in my husband injuring his foot with the heavy trolley. There should be some help with luggage, if necessary.
Near the bus stand, easy to find. Nice hotel staffs n knows the ins n out of the city. No Internet connection in room. No kettle in room.
location and helpfull staff room very small no air condition
comfortable beds,clean room, good service. hotel on good transport routes across the city. also within walking distance of most sights. we felt the breakfast was rather poor for this class hotel.
The staffs were very friendly and helpful.
The location, the people and the overall atmosphere for the price was great.
centrally located, very nice and helpful staff. Tour companies come to hotel and transport to the tours. Good breakfast too. all rooms are non smoking and no provisions made for smokers.
the staff were very helpful, the location is excellent, the breakfast was good, the room was comfortable and clean
Great Position Breakfast a bit expensive
the location poor rooms, no air conditioning, old building, smelly and noisy neighbor .
Fabulous location and great service from the staff. Unfortunately our sleep was spoiled by the Irish Pub down the street being open late and very noisy patrons echoing despite closed windows until 4am.
Everything except below. The selection of food in the restaurant and the attitude of the restaurant were poor.
the site, the staff my daughter had an extrabed which was awful (the worst bed I have ever seen)
It was amazing vacation in ancient and splendid Altstadt with luxurious service! Our gratitude to this hotel! Special thanks to Fabian Haberle!
The room was beautiful, the location was fantastic and the hotel staff was very nice. We would stay there again!
The hotel offers fantastic rooms and is located next to all the tourist places. There is no parking lot nearby and the hotel doesn't have its own parking garage. The closest parking lot is 5 min walk from the hotel which is quite uncomfortable.
Warm, homely ambience and excellently kept. I have been staying at your hotel for the past 5 years and the overall upgrade is excellent. No negatives to report.
Excellent service and cleanliness and proximity to city centre - out of back door of hotel into main street, yet hotel quiet. Parking - very very difficult to get parking and Hotel not easy to locate because bus lane outside - buses often blocking hotel as one drives past.
Welcome, level of comfort and service were excellent. Position in town centre could not be bettered.
Quietness Too small bathroom (the door opens in an awkard direction).
location, staff, cleanliness parking place was a bitt too far away
Nice rooms, well priced, easy access to city centre, away from the madding crowds Most expensive internet access in all the hotels I stayed in so far. E 20+/day!
Location-close to the mirabell castle.this hotel seemed to be enveriomentally friendly Authorazation of credit cards several times.the .recepcionists unpolite behavior till now(3 weeks) I did not get back my secondly authorized amount of money for the room.
The staff was great: very helpful, professional and nice It is not entirely a 4 star hotel
Service was great, and very good bed Very expensive Internet
The location is excellent - not far from the old city and near the famous gardens. Ive stayed here before and enjoyed staying again second time around. Nothing - it was just what we needed
the location and the rooms
The hotel rooms are old and literally have baseboards peeling off the wall. The toilet is tiny and there's barely any elbow space in the entire restroom. There was dust all over the furniture and stains on the towels. The elevators on our floor did not even work. This is falsely advertised as a 4-hotel but is outdated and horrible quality for the money.
Hotel was located in close proximity to city centre- a 10 minute walk. The room felt like home. Beds were a bit too soft and one of the pillows was too firm.
Nice Room. Friendly staff. Good location. Overall a pleasant experience.
The service Incredibly small rooms
Sacher Hotel, location is perfect for touring Altstadt Salzburg. Junior suite was impeccable, and well furnished, entire staff most friendly and helpful, and service worthy of a five star boutique hotel. Absolutely, nothing.
Mr. Reinhold helped us get amazing ticket to the symphony the day of the show. He was thoughtful in organizing a private tour and directing us around the city so that we didn't waste time or miss the hidden gems. Truly exceptional service!
Wonderful vue, large room with a pleasant balcony, very kind and attentive staff, good restaurant. One of the best hotel I've ever stayed
The location and the friendliness of the hotel staff. The rooms were quite dusty and old. In fact, we came to know (from the management) that only some rooms were renovated and not all unlike what was stated in the booking.com website. On the other hand, the breakfast buffet wasn't really a 5-star hotel standard.
The Hotel Sacher was a charming hotel with an interesting history. We did lots of walking and It was conveniently located to shopping, site seeing and restaurants. The staff was great and very helpful during our stay. In the evenings we enjoyed having cocktails in the bar while listening to pianist play. The Hotel Sacher is a great place to stay!!
Please write at least 15 words
kitchen, interior design, service, clearness
The staff were very courteous and spoke numerous languages so it made communications easy. Also, they were very discreet and extremely helpful with any issues and questions about the surrounding areas. The view from my room were spectacular!!! Quiet, romantic, and close to downtown historical Salzburg. Nothing were wrong.
Hotel is conveniently located for festival goers. Facility is old and room small.
The ambiance and the location The old bathroom, quite unconfortable
always available, always ready to assist rooms are small and it is always a fight to get a room with a view
Wonderful sevice. Beautiful room. Excellent location. One of best hotels I have ever stayed in.
The service was impeccable and the room was spacious
Friendly staff, excellent location, comfortable rooms it didn't have a spa. the furniture was a bit worn
It starts with the concierge taking care of your car and luggage, the girl at the reception brings you to your room and gives you info about city and map before you can ask, really very good service. Beds are very comfortable and the room was in authentic style which fits with the rest of the hotel
location near the center
Location was a important factor. Love the decor too!
Business trip to Munich
Good location. Toilet is immaculate. Single room is small
Everything, staff were so welcoming and made us feel special and individual which was much appreciated as this was our honeymoon. Yes - it was extremely smoky and very warm
Old world charm, historic building, beautifully maintained, elegant, extremely delightful staff, wonderful restaurant, terrific bathrooms. Absolutely nothing to dislike about this lovely hotel.
Great location - easy to walk to everything.
Hotel Goldener Hirsch had all the promised alpine charm of a 700-year old hotel. The decor was quaint and we received a free two-level upgrade on our room. Very spacious as a result. Staff was remarkably courteous. A bit expensive for the included amenities, and the old world charm means some amenities are missing or outdated.
The staff was very friendly. The hotel is on a cute street in Salzburg, very close to shops, restaurants, and tourist sites. We would definitely stay here again!
This is a fantastic hotel! If you like antiques in your room and helpful staff attentiveness, this is the place to stay. The restraint is fantastic. Don't go to it if you want new fusion type food. The menu is very traditional. Each meal was prepared as if your Gran muter was in the kitchen herself. ( I don't know the German word for grand mother, I'm just guessing.) My wife couldn't have been happier with the stay. Comforters- I tend to be a little warm. The big down comforters were a little to warm for me.
Outstanding hotel - staff were efficient and friendly as well as thoughtful. Room was full of character and exceeded our expectations. The atmosphere of the 600 year old hotel was fascinating. We ate room service food which was excellent - we were able to pick locally popular dishes as well as the usual chioces on Hotel Room Service menus. Parking was not convenient by the hotel, but the hotel took care of it all with free valet parking, so this was not a major issue.
charming small hotel in centre of town very noisy at night
Wonderful staff and perfect location The carpet, TV stand, small sofa and small table and chairs felt a bit cheap and out of place with the rest of the hotel
The location is excellent, very central. The hotel is located on commercial street of the city, an area with restricted car access. Consequently, I lost at least 30 minutes trying to identify the address where I could not reach by car. Finally I called the hotel and they indicate me a different address for car navigation and so I got behind the hotel. Then I realized that the hotel has no parking and I was sent to a public parking (relatively close to ~ 200 meters). A very unpleasant experience, amplified by the fact that rain in that day and walk with luggage from the public parking to the hotel it was not the favorite part of a holliday day.
Mixture between traditional austrian style and luxury Nothing to complain
The location of the hotel. We enjoyed staying in the 'old' part of Salzburg.
Excellent location,very professional and helpful staff.I also liked the rustique room not lacking modern amenities.I would advise more English TV programs.
Restaurant was good but too pricy. For the rest, excellent stay!
Excellent location, friendly staff, nice "room" ("split" into 2 floors). Bed/Couch in a living room is not very comfortable for sleeping was not in a very good shape therefore I felt pain in my back in the morning.
Excellent rooms for a very good price - large, elegant and comfortable. Phenomenal included breakfast and friendly, responsive staff. Easy walking distance to the old city; located on a quiet pedestrian street. No complaints
The location was perfect for getting into the city centre and it was easliy reached from the train station. The friendliness of the staff and the extras like the spa swimming pool etc was most appreciated. It was the smallest shower that I have had in two months in Europe.
Great location within easy walk of the city center. The spa facilities were nice. Great modern bathroom & lots of storage. Couch used for extra bed was uncomfortably hard. No restaurant in the hotel itself, but many close by.
Good location, very good breakfast! The garage for the car a bit far from the hotel, the general looks of the hotel: it needs to be refurbished! Highly over rated! The single room was almost impossible..it felt like you were in a basement!
The location of the hotel. Also the breakfast was very rich. They did not mention about the Annex building. Another disadvantage was the lack of lift in the building.
Swimming pool. Afternoon tea. No doors on showers by swimming pool. Too hot at night.
central location- good breakfast, comfortable room, well fitted. the weather was not hot, but I imagine the room would be in hot weather. Inevitably with a central city location, early morning noise- no air conditioning, so need to keep the windows open
great location, friendly staff and clean room the romantic suite is a bit, well lets say, strange decorated ...
The staff and spa Rooms a little austere and as mentioned above, the hotel has two buildings opposite each other and we were not in the main building.
Breakfast was excellent. Electric receptacles were worn-out. Had to hold plug into wall for shaver and/or curling iron.
Good location and friendly reception. Free tea, coffee and soft drinks available in lobby. Clean rooms and a reasonable variety on offer at breakfast. No bar in the hotel which I would have expected for this level of hotel. The decor was tired in the rooms and needed a refresh. Minibar not restocked the following day
Nice staff It's more like a 2 stars hotel. The furniture is 20 years old. The rooms are not soundproof at all, we could hear people talking in the next rooms as if they were near our bed. The towels were with stains and hair.
No air conditioning
Very nice room, excellent breakfast, ... 10/10
Very good situation, car parking carage (public) near the hotel, good breakfast, clean and confortable room.
Location was great and the hotel staff were very helpful.
It was great. Easy to get to and right beside the old part of Salzburg. Perfect location. We traveled with a 10 month old and a 2 year old. The staff was great with the children and met our needs as soon as we asked. They even recommended great places to have dinner.
The front desk staff were very helpful. Breakfast was very good. The room seemed a little tired.
Free fruit juice Description of location - NOT at address stated!
the location was good. close to everything salzberg has to offer. One negative is the church bell rings in the middle of the night.
Amazing last floor room, like a suit. Really central
Amazing Service and a Really Nice Room Nothing
Very accommodating and friendly staff. Good commend of the English language (among others). Fantastic location that offered a panoramic view of Salzburg. Closeness to elevators that would take you right into the middle of the Old Town Cannot really think of anything, with the exception for an uncaulked crack under a bathroom mirror... :)
The hotel was fantastic. Couldn't have asked for any better. Great staff, beautiful hotel, excellent location. Highly recommended.
Hotel was nice and beautiful. Staffs are friendly and helpful. Breakfast was better than what I expected. You can order eggs, sausages, bacon, as you want. Very quiet surroundings, peaceful atomaspher. Room is very small. I expected a nice view from the room, so I was very disappointed. Dinner at the restaurant in this hotel, we had some wrong plate from what we ordered.(It was special dinner for us, so we were disappointed again) If I visit Salzbrug again, I prefer Hotel sacher.
the totalle awesome restaurant
I liked the friendliness and politeness of the staff , the location, service and lovely room. No
The room was beautiful and had an amazing view of Salzburg which was not that obvious to us from the description of the hotel. The staff was extremely friendly and helpful but not overbearing or snobby like in some other higher end hotels. Their restaurant was very good as well.
perfect location, excellent staff
Very charming place, full of character and atmosphere, ideal for a romantic getaway.
The staff was very welcoming and friendly Room service offered a very limited menu.
The hotel position to all the things needed to see in Salzburg, was EXCELLENT !! Need to have a choice of pillows and duvets (my Daughter is allergic to feathers !!!!!!! (You did change them, but polyester duvet, very thin!)
The location was perfect. The staff were very helpful & friendly would recomend
The staff were very helpful and the location was excellent It was very accomodating
Central Location More infromation on parking would have been helpful
Based in the centre of Salzberg it was easy to get around. Some noise early in the morning. The church bells tend to wake you early if you want a lie in. Our room was not the cleanest I've been in. Holes in the wall above bed tend to make us think this was not well looked after. Dirt around the bed area and carpet.
The room was lovely, spacious and better than expected. The reception personnel were extremely helpful and courteous. The bacon served at breakfast was underdone and chewy, should be crisp.
Location , Free internet access
We were a party of five adults and everyone of us was delighted with this hotel. It had a great warmth about it from the moment you step though the front door and are greeted, in excellent English, by the people in the reception area. The rooms are beautifully decorated and very comfortable, they are another indicator of the pride the owners take in their lovely hotel. The time and help they are prepared to give you is another. Its location is just perfect if you wish to stroll around the beautifull city of Salzburg, it is on the door step. Breakfast was excellent.
I loved the room. It wqas very romantic and it was a great deal for our money. I also loved the location, it was right in the heart of salzburg. The only thing we did not like was that it was rather stuffy. The window let to square, meaning there building surrounding the window and enclosing from getting any fresh air. The air condition did not cool off the room at night, so we got rather warm and could not sleep that well.
Central Location N/A
Very Good Service
The location is great for walking around the city and very very close to the river. The room was very spacious, clean and comfortable and we even had an infant and dog with us. The breakfast was excellent. The staff were very kind and helpful. You can not park at the hotel because its in a pedestrian zone, but there are parking ramps and lots available fairly close to the hotel. I did not like the fact that you can smoke in the hotel bar which is by the checkin desk, but we found that you were able to smoke in some restaurants as well, very surprised by this.
The experience was wonderful, the room was clean, the staff was extremely nice and always helpful. It was my 2nd trip to Salzburg and my friend's first trip. We would book this hotel again next time without question! The hotel food for lunch and dinner was amazing! Breakfast had a wide variety of food. We had one of the smaller double rooms and it was great!
Location -short walk over the bridge to the old town, area in Linzergasse is also very nice. Room keys are a bit strange, remote control! Breakfast was a stingy affair.
A quiet, peaceful, city-centre location and a hotel with character.
location good, good breakfast selection room safe was not working and despite asking ,it was not fixed,however safe facility was made available at reception
The location was within convenient distance to all major sites yet very quiet. The staff was helpful and the breakfast was excellent.
Great stay at hotel, staff were helpful when asked to change rooms since next to the elevator. Nice breakfast and wonderful location to city. Rooms clean and comfortable. The fact that the hotel allowed pets since a large dog stayed and we could hear it barking until we asked to move rooms. Very smoky in the bar/ reception area. Be nice if they could have opened a window.
Stadtkrug is in a great location on a quite pedestrian lane in Salzburg. Only steps to outdoor cafe's and shops as well as Mirabell Palace and garden and the river. Desk staff was quite helpful including warming up our leftover pizza from another restaurant and seating us near the window. We enjoyed the outdoor rooftop dinner of beef stroganoff and spätzle. Room was clean but small and modern.
Location was great. Hotel staff was really helpful and friendly. Rooms were clean and it was all in all great stay and great service. Thank you. Everything was fine.
The staff was exceptional in every way. We have never stayed at a hotel anywhere in the world where the staff has been more friendly and hellpful. We only have positive things to say.
Very professionnal poeple at reception for information and recommandation Rooms on street side are noisy, there is no air conditionned so windows have to stay opened with bus and trucks underneith
We spent only one night here as we traveled across Europe but it was well worth it. The hotel is very clean, comfortable and convenient to the sights. But the best part was Rene, the muli-lingual front desk clerk who gave us advice on what to go, when to go and how to get there. His Bavaria ticket rail advice saved us lots of commuting cash and carried forward into Germany. We watch him give advice in German and Spanish and help people with events and directions. Fantastic staff. It is not a luxery hotel very nice with the staff and location making it a great place to stay.
Better Internet services
The hotel was in a quiet location but close enough to walk to points of interest. There were some good restaurants around and the staff gave some good pointers on where to eat.
the staff was incredibly friendly and accomodating. They made the stay like a pleasant bed and breakfast atmosphere. We will come back!!
quitness, respect to the guests,
Nice view and good price The fact that there was no internet access in the rooms
The beds were very nice and the staff were very friendly. The hotel is in a good location, walking distance to everything. The breakfast was an extra 10 euros and not worth it.....go somewhere else for breakfast.
Fantastic - we really enjoyed our stay here - staff were fantastic and the rooms were very clean. Bonus was that they played sound of music every night on the TV at 8pm.
Great staff - super friendly and helpful, lovely room with great view, quite location, but close to old part of city
It very close to Mozart museum that mean you can walk around to old city very easy. Very nice staff and helpful.
This hotel is in a great position within the Alt Stadt of Salzburg with great walking distance to the castle, Mozarts birth house, restaurants and the old part of Salzburg.
Excellent location (right in the Town Center), and the staff was extremely friendly and helpful. We would definitely stay there again and recommend it to friends. The shower was rather small.
The situation of the Hotel was very good. The rooms were good and clean and the staff very helpful. We enjoyed the breakfast very much. The only down side of the room was the bathroom, it needed a little updating but was generally adequate.
The hotel was just where you want to be in Salzburg. It is in the center of the historic old town and an easy walk to everything. The breakfast was excellent - the best we had in our three weeks in Europe. If you are driving, get good directions to get there. Once there they give you everything you need to park the car nearby at a very good rate.
Excellant location, staff were very helpfull and friendly
Good location. Poor breakfast.
location, only steps to all the historical spots. rooms are very small but adequate
The hotel is located in the old section of Salzburg, right off Marketplatz. This is a perfect location for getting around town and finding a great restaurant. Everything is in walking distance.
Location was perfect - right behind the Mozart Place, few minutes to the main sights, but just away from the noise. Semi-buffet breakfast was served by a friendly staff, variety of local bread, slices of sausages and cheese. Staff were helpful, gave us tips on Salzburg Card and even helped us book our train tickets to Wien. After check-out, they have called a taxi for us, which came in 2 minutes. None
Localization, price and breakfast
Location...you just cross the cave and you found yourself inside of the everything
close to the old city; easy to get; comfortable rooms;
Modern hotel, conveniently located, helpful friendly staff.
The location of hotel was great. The room was not clean. We arrived very late and we found in our room: used towels, and bin was not emptied.The man at reception was not friendly,
stylish flat LCD TV and room I checked in lately about 10 PM, and was asked for payment in advance by the impolite staff.
Quiet, modern hotel close to the old town
nice hotel staff, good breakfast, pleasantly feeling
Very friendly and helpful staff
The location No parking