Hotel&Spa Alfândega Douro Valley

The hotel offers a great spa, pool, and beautiful scenery, providing a relaxing and tranquil environment for guests to unwind and recharge.

Some guests have mentioned the need for improvements in the hotel's comfort, such as updating furniture and replacing old items. Additionally, there were comments about the need for more leisure activities and better food choices.

Guests have praised the friendly and helpful staff, although there were some comments about pricey drinks and the need for improvement in the reception area.

The hotel offers very good food, including a complimentary breakfast. However, some guests have mentioned that the restaurant food was just okay, and there were limited choices for food and beverages.

The hotel's beautiful scenery and quiet location make it an ideal place to visit, especially during the high season in November when guests can enjoy the breathtaking views and the tranquil environment.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

November is the low season, which could be a good time to visit for a quieter experience and potentially better rates.

Some guests noted the absence of a room service menu in the rooms, so it's advisable to inquire about this upon check-in.

While the hotel offers activities such as hiking and canoeing, some guests felt that more leisure facilities could be added. Consider exploring nearby attractions for additional activities.

Several guests mentioned the need for maintenance and improvements in certain areas of the hotel. It's advisable to set expectations accordingly.

While some guests praised the spa, others mentioned that it has deteriorated over the years. It may be helpful to inquire about the current state of the spa facilities before booking for a spa-focused stay.

While some guests enjoyed the food, others found the breakfast and restaurant offerings to be lacking. It may be beneficial to explore dining options outside the hotel as well.

Some guests mentioned ongoing renovations, so it might be helpful to check with the hotel regarding the status of these renovations and any potential impact on the guest experience.

The hotel offers wedding services, making it important to inquire about potential events or weddings during the stay, as this could affect the overall atmosphere and availability of certain facilities.

One guest mentioned that the room did not match the pictures, so it's advisable to confirm the room details and amenities to align with expectations.