Samokov Hotels

Small and clean hotel. the staff was very helpfull and friendly. Great garden with lots of fruit trees. Good solution for family with children

The hotel and rooms are small and and packed. in the middle of the city.

The best hotel in Borovets!

Excellent hotel with superb staff, me and my friends had a fantastic time. I would have no hestitation in recommending the hotel to others.

The staff are a credit to the hotel and di everything possible to make the stay a brilliant one.

n/a

I liked the position close to the "center" of borovets and to the yastrebets gondola

The Hotel is not far from the center, altough I would recommend Rila best during Summer. For Winter it's perfect. The room was very spacious, like an appartment. The breakfast was very good too. In the summer it's quite, as not fully booked.

In the SPA, only the pool was free, they wanted to charge for the Sauna, and it was not ON. Parking is paid too. The TV set is old, not LCD. Walls are cardboard-like, so could get bit noisy, if hotel is fully booked. The price was a bit more higher than others similar, and i think the difference was not compensated by better value.

rooms were good and clean, i liked the spa-area (sauna, fitness-room, swimming-pool), the service was ok

breakfast could be a little bit better

We left a day early as it was poor.

Most things

The hotel is located in a really nice mountain scene. It is cheap and fairly clean.

The hotel really needs to be renovated.

Excellent spa centre. Very professional and friendly staff. Secure parking.

The location on the hotel is perfect, we all enjoy in our stay there and we really recommend it

spa center,many choices of restaurants,

the reception staff was cheeky. Check-in was 2,5 hrs late and not well organised.

its settings

Could not get better staff, they could not do enough for you, excellent !

No

The buildings are new. The furniture is good. The studios are large. The staff is polite and helpful.

The swimming pool and most of the facilities are in another hotel 100m away so we were not able to use them. This part of advertisement is misleading. There were some noisy construction works on one of the buildings.

The room and the bathroom were large and clean. The hotel was next to most shops and restaurants in the area and also next to a slope for skiing. There was also a nice pool.

There breakfast could use some improvement. Also, the wi-fi did not work for me most of the days (I assume because there were many guests at the time, since it worked on the last day when we were almost alone).

Staff very friendly. Hotel, rooms and furnishings are new. Free wireless internet. Parking space available.

Breakfast only starts at 8am. Availability of breakfast variety quite limited.

Peaceful location but a 10 minute walk into the resort.

Excellent service, clean and comfortable rooms, very friendly staff ... I liked everything!

This is a block of studios/apartments and not a hotel,therefore, hotel service is not provided.It is located in a small village and hard to find it.The PM Services representative has been very helpful.It is recommended only for families who seek a quiet vacation and are willing to use the cooking facilities.

Although the building is fairly new certain things needed attention in terms of maintainance

location, room

food, hotel staff

Location

No everyday cleaning.

The female receptionist although pleasant, and helpful, lacked experience. On the other hand, the male on duty most of the time was absolutely excellent in all respects.