Pros (+) I was able to get my laundry done and the staff was accommodating to my needs... extra towel, change for the washer/dryer.
Cons (-) Breakfast...nothing hot other than the pancake machine and coffee.
2 stars
Best Western Alamo Suites
1002 South Laredo Street, San Antonio, TX 78204-3212, United States
San Antonio, TX
See location+1 210 472 1002Photos of Best Western Alamo Suites
Overview
Best Western Alamo Suites is right in the downtown area of San Antonio, which makes it easy for business travelers and vacationers to reach their destinations. The property provides 72 rooms for guests. Service animals are welcome at the property, but pets are not allowed. The property is nonsmoking and family-friendly, and cribs are available for those who need them. Extra beds for the room are not available.
Guests will find that all of the rooms at the property offer free wired Internet, as well as WiFi. The rooms have TVs with cable channels, refrigerators, microwaves, tea and coffee making facilities, private bathrooms, a ceiling fan, air conditioning, a free newspaper, air conditioning, a phone, and free local calls.
Guests can partake of a complimentary continental breakfast in the morning if they wish. The property offers an indoor pool and a spa tub, as well as a fitness center for those who want to stay in shape. Some of the other facilities and features of the property include a safe deposit box, luggage storage, a 24hr front desk, a 24hr business center, and coffee and tea in the common areas.
Those who stay at the downtown hotel will find that they are a short distance from the Alamo, Rivercenter Mall, Six Flags, SeaWorld, the convention center, and more. Nearby places to dine and grab a drink include The Beer Depot, April Chinese Restaurant, Eddie’s Taco House, and the Guenther House Restaurant.
Latest deals for Best Western Alamo Suites
Amenities at Best Western Alamo Suites
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Heating
- Air-conditioned
Accessibility and suitability
- Entire unit located on ground floor
- Increased accessibility
- Roll-in shower
- Elevator
- No smoking
- Toilet with grab rails
- Designated smoking area
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Storage available
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Express check-out
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Outdoor
- Balcony
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Best Western Alamo Suites
8.0
Very good
2011 verified ratings
Wonderful
863
Very good
385
Good
331
Okay
125
Fair
148
Mediocre
57
Poor
102
Summary of reviews
Guests say
Guests appreciated the great location and comfortable beds, with many highlighting the friendly and helpful staff. However, there were significant concerns regarding service quality and cleanliness, with several guests reporting unprofessional staff behavior and issues with room sanitation.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8 out of 10
1456 reviews
8.4 out of 10
60 reviews
8.7 out of 10
3 reviews
6.9 out of 10
8 reviews
All reviews
Pros (+) I went to the lobby to work on my laptop. A man asked where the front attendant was. He had been waiting there 20 minutes waiting to check in. He continued to wait, while I was working, for another 20 minutes. No one. I tried to help him by looking around. No one. Called hotel number and pager number on card in lobby. Nothing. I found the BW customer service number for him and he called. He explai...
Cons (-) I fear for the customers who stay here. Some of the employees have zero respect for their customers, for their management, or the reputation of BW. That individual deserved better.
Read more
Pros (+) Pillows were comfortable
Cons (-) Restroom was not sanitized nor clean. Found many hairs and sink was dirty as well. Sofa bed had bugs (not bed bugs) and room was a bit roughed up. Overpriced for what it really is.
Pros (+) Front desk employees always nice and helpful!
Pros (+) No need for a car. Were able to walk to all sites downtown and areas south of downtown. So convenient, comfortable, and nice breakfast.
Pros (+) Clean room, decent shower, ok for passing thru, still would probably look for better location next time
Cons (-) fast food and cracker barrel not many choices to eat nearby
Cons (-) The toilet tank had a leak that when you flushed spit water out the bottom
Pros (+) I liked the comfort of the beds.
Cons (-) The breakfast was very poor. They only had fruits, coffee, pancakes. Nothing compared to other hotels .
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the complimentary continental breakfast?
The complimentary continental breakfast offers a variety of options and is well-liked by many guests. It's a great way to start your day during your stay.
Are the beds comfortable?
Many guests have found the beds to be comfortable, ensuring a good night's sleep during their stay.
Is the indoor pool easily accessible?
The indoor pool is easily accessible and has been enjoyed by many guests. It's a great feature to relax and unwind during your visit.
How is the cleanliness of the hotel?
The hotel is generally well-maintained and clean, providing a comfortable and pleasant environment for guests.
Is parking readily available at the hotel?
Parking is readily available and convenient for guests, providing ease of access during your stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Complimentary Breakfast
Guests appreciated the complimentary continental breakfast, which was described as delicious and fresh. It's a great way to start the day without worrying about finding breakfast elsewhere.
Consider the Indoor Pool and Hot Tub
The indoor pool and hot tub were highlighted as enjoyable amenities. However, note that the pool opens at 10 am, so plan accordingly if you want to take an early morning swim.
Be Mindful of the Location
While the hotel is close to popular attractions, some guests found the neighborhood to be less desirable. It's worth considering this aspect when planning your stay.
Check Room Amenities
Some guests reported issues with cleanliness, such as finding the bed in a less than satisfactory state. It's advisable to thoroughly check the room upon arrival and report any issues immediately.
Parking Tips
The hotel offers free parking, which is convenient. However, some guests mentioned that the parking lot could be cleaner, so be prepared for this aspect.
Be Aware of Noise Levels
Some guests noted that the noise from the train in the early hours of the morning was disruptive. Light sleepers may want to take this into consideration.
Consider Accessibility
If you have mobility concerns, it's important to note that the hotel's layout may not be entirely accessible, as some guests reported challenges with stairs and parking.
Engage with the Staff
Many guests praised the friendly and helpful staff members. Don't hesitate to reach out to them for assistance or recommendations during your stay.
Manage Expectations for Breakfast
While the breakfast was generally well-received, some guests suggested varying the breakfast options daily. If you have specific dietary preferences, it's best to check the available choices beforehand.
Location
1002 South Laredo Street, San Antonio, TX 78204-3212
What's nearby
- Guenther House0.5 mi
- Market Square0.6 mi
- San Antonio River Walk0.8 mi
- St. Joseph Catholic Church1.1 mi
- Henry B. González Convention Center1.1 mi
- Tower of the Americas1.1 mi
- The Alamo1.2 mi
- Alamodome1.4 mi
- San Pedro Springs Park2.1 mi
- Japanese Tea Garden3.4 mi
- San Antonio Zoo3.7 mi
- AT&T Center3.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Alamo Suites
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | March | $108 | $165 |
Cheapest month to stay with an average 28% drop in price. | Most expensive month to stay with an average 19% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Best Western Alamo Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.1 | 0.7 mi | San Antonio | 8.2 mi |
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