Pros (+) Staff was excellent. Great breakfasts. Great lobby area.
3 stars
Hilton Garden Inn San Antonio Airport
12828 San Pedro Avenue, San Antonio, TX 78216, United States
San Antonio, TX
See location+1 210 494 7600Photos of Hilton Garden Inn San Antonio Airport
Overview
The Hilton Garden Inn San Antonio Airport hotel is located in north San Antonio just five minutes from the San Antonio International Airport with easy access to major Texas freeways. The hotel is just minutes away from the North Star Mall and a short drive to the famous San Antonio Riverwalk, The Alamo, Sea World and Six Flags Fiesta Texas. The Hilton Garden Inn San Antonio Airport hotel offers Texas size, spacious, amenity filled guest rooms and friendly service in a relaxed atmosphere. As part of the Hilton family, the Hilton Garden Inn San Antonio Airport hotel offers exceptional quality and hospitality backed by ''Our Best Rate Guaranteed.'' Our Hilton Garden Inn San Antonio Airport hotel features 117 guest rooms, each with complimentary wired and wireless high-speed internet access with secure and convenient remote printing to our business center. Texas travelers will find convenient hotel room amenities such as a refrigerator, microwave, coffeemaker with coffee and tea, hair dryer, iron and ironing board and a 25 inch cable TV with On Command video and complimentary HBO. Our Texas business guests will enjoy two, dual-line speakerphones with voicemail and data ports, and a large work desk with convenient desk-level outlets, adjustable lighting and ergonomic chair. Hotel amenities at our San Antonio Hilton Garden Inn include a USA Today delivered to your room each weekday morning, a coin laundry facility and a complimentary safe deposit box located at our front desk. Texas visitors will have 24-hour access to our business center with fax and copy machines, Dell PC, readable CD-ROM, color laser printer and complimentary high-speed internet access. Meeting and banquet rooms with audio/visual equipment are also available. After a busy day, Hilton Garden Inn hotel guests can workout in the fitness center, relax in the swimming pool, browse the gift shop or purchase snacks, microwavable meals and sundries in our convenience store.
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Amenities at Hilton Garden Inn San Antonio Airport
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Services and conveniences
- Business center
- Wake-up service
- Express check-out
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- 24hr front desk
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Microwave
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
- Pay-per-view channels
- Shared lounge/TV area
- TV
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Hypoallergenic pillow
General
- Family rooms
- Telephone
- Privacy curtain
- Storage available
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Airport shuttle
- Free parking
Workspace
- Fax/photocopying
- Desk
Bathroom
- Bathrobe
Bedroom
- Feather pillow
Health and safety
- Daily housekeeping
Family friendly
- Cribs available
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Hilton Garden Inn San Antonio Airport
7.6
Good
711 verified ratings
Wonderful
381
Very good
97
Good
69
Okay
29
Fair
42
Mediocre
24
Poor
69
Summary of reviews
Guests say
Guests appreciated the great location and friendly staff, highlighting the cleanliness of the hotel and comfortable beds. However, there were concerns about cleanliness issues in some rooms, along with a few complaints about amenities and service responsiveness.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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7.9 out of 10
273 reviews
7.1 out of 10
307 reviews
7 out of 10
4 reviews
7.6 out of 10
5 reviews
All reviews
Pros (+) There are few good options near the airport, this is certainly one of them. Good value for travelers. Clean, well maintained and good service. Everything you need at a fair price.
Pros (+) Convenient
Cons (-) I booked a king room for my spouse and I, but because we booked through a 3rd party, we were not given a king room and none were available. The room would not cool down, even with the thermostat on 65 the room was warm. The lobby and dining area were entirely too warm to be comfortable even though the weather was mild.
Pros (+) There were 2 in the room
Cons (-) Very, oh so very uncomfortable.
Pros (+) The pleasant atmosphere, the cleanliness, the restaurant all added to a great stay in San Antonio while we visited our daughter, son-in-law and granddaughters.
Cons (-) It was a little too far to travel every day from our daughters home, but San Antonio is a large, beautiful, busy city.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's health and safety measures?
The hotel has implemented daily housekeeping, contactless check-in/check-out, and enhanced cleaning. There are also physical distancing rules, hand sanitizer in guest accommodation, and the use of effective cleaning chemicals against coronavirus.
Is there a shuttle service available at the hotel?
Yes, the hotel offers a free airport shuttle for the convenience of guests.
What are the nearby attractions to the hotel?
Nearby attractions include the San Antonio Zoo, Japanese Tea Garden, San Antonio Botanical Gardens, Six Flags Fiesta Texas, and the San Antonio Museum of Art.
How are the hotel's beds described by guests?
While some guests found the beds uncomfortable, others mentioned that their beds were very comfortable and provided a good night's sleep.
What dining options are available at the hotel?
The hotel offers a restaurant, bar/lounge, and the option for food to be delivered to guest accommodation. Guests can also enjoy a made-to-order breakfast that has been described as incredibly delicious.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Atrium
Some guests found the open atrium and lounge area to be noisy, so consider requesting a room away from this area for a quieter stay.
Consider Bringing Your Own Toiletries
A few guests mentioned that the hotel's toiletries were limited, so it might be helpful to bring your own if you have specific preferences.
Check for Room Maintenance
Some guests reported issues with room maintenance, such as dirty sheets and malfunctioning amenities, so it's advisable to inspect the room upon arrival and report any issues to the staff promptly.
Request a Room with Updated Facilities
Several guests noted that the hotel is starting to show its age, particularly in the bathrooms, so consider requesting a room with updated facilities for a more comfortable stay.
Be Mindful of Noise Levels
Some guests mentioned noise disturbances from the restaurant area and the indoor pool, so if you are sensitive to noise, it may be beneficial to request a room in a quieter location.
Verify Shuttle Service Timings
If you plan to use the airport shuttle, double-check the timings with the hotel staff, as some guests experienced discrepancies between the advertised and actual shuttle service hours.
Consider Alternative Dining Options
A few guests found the on-site dining to be expensive, so exploring nearby dining options could provide more affordable and varied choices.
Inquire About Breakfast Inclusions
As breakfast may not be included in the stay, it's advisable to confirm this with the hotel in advance to avoid any surprises.
Check for Odor and Pest Issues
A couple of guests reported encountering odors and pests in their rooms, so it's recommended to inspect the room and notify the staff of any concerns immediately.
Request Updated Room Furnishings
Some guests mentioned dated and worn-out furniture, so if this is a concern, consider requesting a room with updated furnishings for a more pleasant stay.
Location
12828 San Pedro Avenue, San Antonio, TX 78216
What's nearby
- San Antonio Zoo6.5 mi
- Japanese Tea Garden6.7 mi
- University Hospital - University Health System6.7 mi
- Fort Sam Houston7.4 mi
- San Pedro Springs Park7.7 mi
- Six Flags Fiesta Texas8.1 mi
- Shops of La Cantera8.4 mi
- The Alamo9.1 mi
- Market Square9.2 mi
- St. Joseph Catholic Church9.2 mi
- San Antonio River Walk9.3 mi
- AT&T Center9.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn San Antonio Airport
Low season | November |
|---|---|
High season | February |
Average price (weeknight) | $114 |
Average price (weekend night) | $105 |
When to book a room at Hilton Garden Inn San Antonio Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in San AntonioGood to know
Value for money | 6.9 |
|---|---|
Distance to city center | 9.2 mi |
Nearest Airport | San Antonio |
Distance to airport | 2.0 mi |
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