Basics
Dining
Services and conveniences
Accessibility and suitability
Media and entertainment
Laundry
Parking and transportation
Workspace
Things to do
General
Health and safety
Bathroom
Pool
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best nearby attractions?
The hotel is conveniently located near Six Flags Fiesta Texas, SeaWorld San Antonio, and various cultural attractions such as the Japanese Tea Garden and the San Antonio Zoo.
Is the hotel pet-friendly?
Yes, pets are allowed at the hotel upon request, and charges may apply.
What are the hotel's safety and cleanliness measures?
The hotel follows enhanced cleaning protocols, including daily housekeeping, disinfection of high-touch surfaces, and the use of effective cleaning chemicals. Additionally, there are physical distancing rules and hand sanitizer available in guest accommodation and key areas.
How is the hotel's breakfast quality?
The hotel offers complimentary breakfast, and guests have mentioned enjoying the breakfast waffles. However, some guests have noted that the breakfast could have more variety and warm food options.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests, although some guests have mentioned issues with the parking lot due to construction and incidents of car break-ins.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on the Fourth Floor
Guests were impressed with the renovations and cleanliness on the fourth floor, so consider requesting a room on this floor for a better experience.
Check Room Locks and Cleanliness
Some guests reported issues with room locks not working and cleanliness problems, so it's advisable to thoroughly check the room upon arrival and test the door lock.
Be Mindful of Construction
The hotel is undergoing renovations, which may lead to parking obstructions and noise. Keep this in mind when planning your stay.
Consider Bringing Your Own Toiletries
Several guests mentioned issues with cleanliness and the availability of towels and toiletries, so it might be helpful to bring your own to ensure a comfortable stay.
Be Cautious of Front Desk Service
Some guests experienced challenges with front desk service, including long wait times and lack of responsiveness. Manage your expectations and be prepared for potential delays.
Check for Room Odors and Stains
Several guests reported unpleasant odors and visible stains in the rooms, so it's recommended to inspect the room upon arrival and address any concerns with the staff.
Verify the Functionality of Amenities
Some guests encountered non-functional amenities such as TVs and phones, so it's advisable to verify the functionality of these items upon check-in.
Be Aware of Security Concerns
A few guests reported security issues, including unauthorized access to rooms and theft. Stay vigilant and report any concerns to the hotel staff immediately.
Consider Alternative Dining Options
While breakfast was mentioned as a positive aspect by some guests, others found it lacking. It might be worth exploring nearby dining options for a more satisfying meal.
Stay Vigilant with Personal Belongings
Due to reports of theft and break-ins in the parking lot, it's important to keep personal belongings secure and be cautious when parking at the hotel.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | August | $77 | $98 |
Cheapest month to stay with an average 26% drop in price. | Most expensive month to stay with an average 51% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.0 | 13.7 mi | San Antonio | 10.0 mi |
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