Basics
Media and entertainment
Parking and transportation
Accessibility and suitability
Dining
General
Services and conveniences
Bathroom
Laundry
Workspace
Health and safety
Pool
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the hotel?
While some guests have mentioned cleanliness issues, such as bugs and filthy rooms, others have praised the peaceful and clean environment, as well as the friendly and great staff.
What are the best features of the hotel?
Guests have highlighted the peaceful environment, comfortable beds, and the availability of room service and 24hr front desk.
Is parking available at the hotel?
The hotel offers secured parking and free parking, although some guests have mentioned that parking spaces weren't respected as per room.
What can I expect from the customer service at the hotel?
While some guests have expressed dissatisfaction with the front desk service and attitude, others have praised the polite and helpful staff, particularly mentioning the friendly and great staff.
When is the best time to visit the hotel?
The high season is in March, and the low season is in June, providing options for different types of experiences based on the traveler's preferences.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection Carefully
Some guests reported issues with the cleanliness and maintenance of certain rooms, so it may be beneficial to inquire about the condition of specific rooms before booking.
Check for Nearby Dining Options
Guests appreciated the convenience of having various fast food places nearby, making it easy to grab a quick meal.
Be Mindful of Noise Levels
Some guests mentioned that the location was quiet, while others reported noise disturbances. It may be helpful to inquire about the room's location within the property to ensure a peaceful stay.
Verify Amenities and Services
Prior to arrival, it's advisable to confirm the availability of essential amenities such as toiletries, towels, and room features like functioning TVs and air conditioning units.
Double-Check Reservation Details
A few guests encountered issues with their reservations, including room type discrepancies and unexpected charges. Verifying reservation details in advance could help prevent such issues.
Inquire About Security Measures
Some guests expressed concerns about the security of the property, including door locks and overall safety. It may be beneficial to inquire about security measures for peace of mind during the stay.
Explore Nearby Attractions
The hotel's proximity to various tourist activities and attractions, such as the San Antonio River Walk and the Alamo, provides an opportunity for guests to explore the area conveniently.
Clarify Check-in and Check-out Procedures
Given the varying experiences with check-in and check-out, it's advisable to clarify the procedures and timing to avoid any misunderstandings.
Consider Alternative Accommodations
For guests seeking a higher level of cleanliness and comfort, exploring alternative accommodation options in the area might be worth considering based on the mixed feedback regarding cleanliness and room conditions.
Manage Expectations
While some guests found the hotel to be suitable for the price, others were disappointed with the overall condition and service. Setting realistic expectations based on the provided feedback could contribute to a more satisfying experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | July | $51 | $51 |
Cheapest month to stay with an average 14% drop in price. | Most expensive month to stay with an average 23% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
5.7 | 5.4 mi | San Antonio | 8.3 mi |