Pros (+) It was clean staff was nice
Cons (-) The linens and clean towels all smelled like wet towel the bed was hard
3 stars
TownePlace Suites by Marriott San Antonio Northwest
Photos of TownePlace Suites by Marriott San Antonio Northwest
Overview
Discover the best of San Antonio at the TownePlace Suites by Marriott San Antonio Northwest off of I-10. Located a few miles from the Medical Center and UTSA, our suites have fully equipped kitchens, free high-speed Internet, and 32 inch flat screen TVs. Our Military USA hotel, provides our guests many opportunities to enjoy our outdoor pool, gas grill, and fitness center. We are conveniently located in a corporate and educational hub near the Headquarters of USAA, Accenture, 3M KCI-Acelity, FBI, Alorica, the Ernst and Young Delivery Center and call centers for Beckton-Dickinson, United Health and Humana. Start your day with our complimentary hot breakfast, served daily and enjoy a quick, easy and nutritious start to your day, and then have some fun at Six Flags Fiesta Texas, Sea World, or shopping at the RIM and La Cantera. Do not forget to bring your four-legged friend to our pet-friendly hotel when you visit the San Antonio Northwest area.
Latest deals for TownePlace Suites by Marriott San Antonio Northwest
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at TownePlace Suites by Marriott San Antonio Northwest
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Kitchen
- Dishwasher
- Microwave
- Kitchenware
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
- Kitchenette
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Hypoallergenic
- No smoking
- Designated smoking area
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Mini-market on site
- Key card access
- Express check-out
- 24hr front desk
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Continental breakfast
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Family friendly
- Babysitting or child care
- Cribs available
- Complimentary breakfast
Pool and spa
- Outdoor pool
- Sauna
Parking and transportation
- Parking
- Private parking
Bedroom
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Grill
Fitness
- Fitness center
Reviews of TownePlace Suites by Marriott San Antonio Northwest
7.7
Good
490 verified ratings
Wonderful
247
Very good
79
Good
60
Okay
17
Fair
22
Mediocre
20
Poor
45
Summary of reviews
Guests say
Guests appreciated the good breakfast and cleanliness of the hotel. However, there were complaints about rude front desk personnel, inconvenient room assignments, and issues with bed comfort. The location was generally well-received, but some guests experienced service-related problems that affected their stay.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Pros (+) The king size bed was comfy, and the room was pretty large. We didn't use the kitchenette but it had everything needed for someone doing extended stay. The sheets and towels were clean and the location of the hotel was awesome - very close to La Cantera, Six Flags, Magnolia Pancake Haus, etc.
Cons (-) The room, while mostly good, needed some help. The toilet had stains running down the inside of the bowl, the vanity had a broken panel, the king size sheets kept coming off one of the corners (I guess they weren't quite large enough?), and the shower drain was somewhat clogged.
Pros (+) The staff and the service they provided was great.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a variety of amenities, including a fitness center, outdoor pool, and kitchen facilities in the rooms, providing guests with a comfortable and convenient stay.
Is the hotel's location convenient for visiting nearby attractions?
Yes, the hotel's location is near popular attractions such as Six Flags Fiesta Texas, the San Antonio Zoo, and the San Antonio River Walk, making it a great choice for visitors looking to explore the area.
How is the cleanliness of the hotel and its rooms?
Guests have praised the hotel for its cleanliness, with many mentioning the peaceful and clean environment, as well as the spacious and clean rooms, ensuring a pleasant stay.
What can guests expect from the hotel's customer service?
The hotel's staff is known for being friendly, helpful, and exceptionally pleasant, providing guests with a positive and welcoming experience during their stay.
Are there any concerns about the hotel's breakfast options?
Some guests have expressed concerns about the breakfast options, suggesting that the hotel could improve by offering fresher and better breakfast choices to enhance the overall dining experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Higher Level Room
Some guests reported issues with cleanliness and pests on lower levels, so consider requesting a room on a higher floor to potentially avoid these issues.
Check Room Amenities
Ensure that the room's amenities, such as the sofa bed and kitchenette, are in good condition before settling in to avoid any inconveniences during your stay.
Consider Nearby Attractions
The hotel's proximity to attractions like Six Flags Fiesta Texas and the San Antonio Zoo makes it a convenient choice for families and leisure travelers.
Verify Room Cleanliness
Some guests encountered cleanliness issues, so it's advisable to thoroughly inspect the room upon arrival and promptly report any concerns to the staff.
Inquire About Breakfast Options
While some guests praised the breakfast, others found it lacking in freshness and variety, so it's worth checking the current offerings upon arrival.
Request Maintenance Checks
If you encounter any issues with room facilities, such as the air conditioning or ice maker, promptly notify the staff to ensure a comfortable stay.
Consider Noise Levels
Guests noted noise disturbances from adjacent rooms and the breakfast area, so consider requesting a quiet room location to enhance your overall experience.
Confirm Hot Water Availability
Several guests mentioned issues with hot water in the showers, so it's advisable to confirm this aspect before settling into your room.
Address Concerns Promptly
If you encounter any issues during your stay, promptly communicate with the staff to give them the opportunity to address and resolve the issues.
Explore Nearby Dining Options
Given mixed feedback on the breakfast, consider exploring nearby dining options for a diverse culinary experience during your stay.
Location
5014 Prue Road, San Antonio, TX 78240
What's nearby
- University Hospital - University Health System2.5 mi
- Shops of La Cantera4 mi
- Six Flags Fiesta Texas4.1 mi
- San Pedro Springs Park8.2 mi
- Japanese Tea Garden8.5 mi
- San Antonio Zoo8.6 mi
- SeaWorld San Antonio9.2 mi
- Market Square9.6 mi
- The Alamo10 mi
- San Antonio River Walk10 mi
- St. Joseph Catholic Church10.1 mi
- Henry B. González Convention Center10.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about TownePlace Suites by Marriott San Antonio Northwest
Low season | September |
|---|---|
High season | April |
Average price (weeknight) | $108 |
Average price (weekend night) | $110 |
When to book a room at TownePlace Suites by Marriott San Antonio Northwest
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at TownePlace Suites by Marriott San Antonio Northwest
FAQs when booking at TownePlace Suites by Marriott San Antonio Northwest
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See most recommended stays in San AntonioGood to know
Value for money | 7.8 |
|---|---|
Distance to city center | 9.8 mi |
Nearest Airport | San Antonio |
Distance to airport | 6.9 mi |
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