Grand Hotel Excelsior

The hotel offers an extensive breakfast buffet with a variety of options, including cold cuts, sweets, and pastries. However, some guests have mentioned that the breakfast could be improved with warmer options and a wider selection.

The hotel's beds have received mixed feedback. Some guests found them very hard, while others found them comfortable. It's worth noting that the bathrooms are also relatively small, as mentioned by some guests.

Yes, the staff is known for being friendly and extremely helpful, especially for guests who do not speak Italian. However, there have been some comments about housekeeping forgetting to leave towels and toilet paper in the rooms.

The hotel offers a private beach, a beautiful rooftop area with views, spa services, and hydra jets. Additionally, the hotel provides a no-smoking policy on the beach, which has been appreciated by many guests.

While the hotel's location and amenities have been praised, some guests have mentioned cleanliness issues, such as dusty floors in the rooms and a bathroom that smelled damp. It's important to note that the hotel follows safety protocols and uses effective cleaning chemicals against coronavirus.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or the rooftop pool comes highly recommended.

Some guests noted that certain rooms are in need of renovation and appear dated. Consider upgrading to a more modern room to ensure a comfortable stay.

Despite some guests being unaware of the spa facilities upon arrival, it is recommended to explore the hotel's spa amenities, including the hot tubs and massage services, for a relaxing experience.

The hotel's proximity to the beach and the availability of a private beach area received positive feedback. Guests are encouraged to take advantage of this convenient feature for a pleasant beach experience.

A few guests mentioned noise disturbances from the street and thin walls. Light sleepers may want to consider bringing earplugs or requesting a quieter room location.

Guests suggested avoiding rooms near the elevator to minimize noise disruptions. Additionally, rooms with a sea view were highly praised for their scenic outlook.

The hotel's beach bar service received positive feedback for its rich offerings. Guests are encouraged to make use of this convenient amenity for a pleasant beach visit.

Some guests reported issues with the air conditioning in certain rooms. It is advisable to ensure that the air conditioning is functioning properly, especially during warmer seasons.

While some guests were disappointed with the breakfast buffet, others found it extensive. It is recommended to set appropriate expectations for the breakfast and consider dining options outside the hotel if necessary.

Some guests expressed disappointment with their room assignments. It may be worthwhile to inquire about potential upgrades, especially for guests with special accommodation preferences.