Did not have a clean my entire stay Monday-Thursday after I requested it multiple times.
3 stars
Four Points by Sheraton San Diego
Photos of Four Points by Sheraton San Diego
Overview
Nestled in the heart of San Diego, Four Points by Sheraton (San Diego) is a modern hotel that offers spacious, smoke-free accommodation for guests. The hotel boasts 225 rooms arranged over 3 floors. Standard room features include air conditioning, flat screen TVs, desk writing features, mini-refrigerators, microwaves, coffee/tea-making services. Upgraded suites come with added living spaces. Connecting rooms are available on request.
Guests get to enjoy different dining option, ranging from a lavish breakfast buffet at American Citrus to craft beers and happy hour specials at Montfield Lounge + Bar. Visitors can also enjoy freshly made sandwiches, salads, coffee drinks at The Coffee Shop. In addition, the hotel is close to nearby restaurants, including Casa Machado Restaurant, Emerald Chinese Cuisine, and Tajima.
Suitable for tourists and business professionals, the hotel features 10 event rooms and 19,913 sq ft of flexible event space that can be tailored to different events. It also features a full-service business center that provides copy, print and fax services. Other perks at the hotel include car rental, an outdoor heated pool, where guests can enjoy a dip, and a 24-7 fitness center where visitors can work out.
Set within a minute from the Montgomery-Gibbs Executive Airport, the hotel provides easy access to several local attractions. It situated within 4.5 miles of the University of San Diego and 6.2 miles from Balboa Park. It’s within four miles of Fashion Valley Mall so shopping enthusiasts can get their fix. It’s also roughly 6.4 miles from Mission Bay and Old Town San Diego State Park.
Latest deals for Four Points by Sheraton San Diego
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Four Points by Sheraton San Diego
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Elevator
- Hypoallergenic pillow
- Adapted bath
- Allergy-free room
- No smoking
- Non-feather pillow
- Pets not allowed
- Designated smoking area
Dining
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
- Wardrobe or closet
General
- Sofa
- Telephone
- Carpeted
- Storage available
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Outdoor pool
Parking and transportation
- Parking
- Airport shuttle
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Board games/puzzles
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Four Points by Sheraton San Diego
7.4
Good
489 verified ratings
Wonderful
156
Very good
82
Good
74
Okay
46
Fair
41
Mediocre
33
Poor
57
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, with many mentioning its proximity to food options and attractions. However, they expressed dissatisfaction with the service, cleanliness, and amenities, citing issues like poor wifi, lack of hot water, and outdated facilities. The parking fee was also a common complaint, impacting the overall value for price.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
6 out of 10
6 reviews
All reviews
Upon check in we were given a room that had not been cleaned with sheets piled up on the bed. We were moved to another room. The sheets were very ruff and did not cover the bed. We purchased new blankets at Costco to make the bed more comfortable. Normally we do not get to use the hot tub because we are working. We did attempt to hit the hot tub that was scheduled to be open 10am to 10 pm. We rush...
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Pros (+) They allowed me to check in early.
Cons (-) Literally a cold shower on day 2. No hot water. Toilet needed to be flushed multiple times. Had to ask for a new roll of toilet paper since there was only about an 1/8th of a roll available at check in. $15 charge for overnight parking and yet there is broken bottles, trash all over, kids smoking weed, listening to loud music and playing football. Crazy lady living out of her van and of course sig...
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Pros (+) Great location in the center of town, but you'll need a car to get to restaurants, etc.
Cons (-) I travel all the time for business. This hotel wins the worst hotel for 2018. The wifi went out constantly. No hot water in the rooms. Power went on and off. Service was poor and the breakfast buffet ($17 for old eggs and crappy potatoes) was absolutely horrible. The bacon was like a salt lick. Horrible place.
Pros (+) Friendly staff,comfortable room,spacious facilities.
Cons (-) A little further from the airport than we thought. Hotel shuttle from airport not available so $60 taxi bill so negatively impacted value. Hotel shuttle to airport in the morning was perfect. Location seemed remote from restaurants and shopping.
Pros (+) Large spacious bed room and bathroom. Front desk staff helpful. Free shuttle but if trying to get to the airport, be aware that shuttle may drop others off at various locations enroute to the airport. Great hamburger on the bar menu!!
Cons (-) Shuttle making so many stops. Physical layout of building rather bizarre and like a labyrinth. Further away from airport than I anticipated. Approx. 30 min without traffic.
Pros (+) Friendly staff
Cons (-) Terrible gym with poor equipment. Exterior door to wing B did not close let alone lock
Pros (+) $65 on Kayak. Entry way was pretty cool. This place is big and expansive. A little investment in facilities and grounds could really shape it up. It looks like they remodeled it but didn't go far enough.
Cons (-) Walk up price was around $130 Lots of repairs needed - I could hear the clunky doors from my room every time someone came in or out, ceiling leaking in the rain, little plumbing problems/rusty stuff. Something gross was stuck to the shower wall when I checked in, and housekeeping missed it the second day too.
Pros (+) The rooms were okay.
Cons (-) Housekeeping was out of control, I was walked in on FOUR different times, all while my DND sign was on the door, they didn't knock before unlocking the door; called for towels after 2 hours had to go get my own; witnessed housekeeping leave occupied rooms open/unlocked for long periods of time. My staff member had another guest receive a key to the room they were checked into.
Pros (+) Great location
Cons (-) Service took longer than expected
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at the hotel?
Guests can enjoy a lavish breakfast buffet at American Citrus, craft beers and happy hour specials at Montfield Lounge + Bar, and freshly made sandwiches, salads, and coffee drinks at The Coffee Shop.
What are the common concerns about the hotel's amenities?
Guests have expressed concerns about the parking fee of $15 per vehicle and the lack of parking lights, which has been an ongoing issue.
What practical amenities are available at the hotel?
The hotel offers an outdoor heated pool, a 24-7 fitness center, and 10 event rooms with 19,913 sq ft of flexible event space, suitable for tourists and business professionals.
What are guests saying about the cleanliness of the hotel?
Guests have praised the hotel for being clean and quiet, with spacious facilities and comfortable beds. However, some have expressed concerns about the cleanliness of the bathrooms and the need for daily housekeeping.
When is the best time to visit the hotel?
The high season is in September, and the low season is in December. Visitors can expect improvements being made throughout the hotel and can enjoy the quiet and comfortable rooms.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Courtyard View
Some guests enjoyed the courtyard view and the abundance of birds on the property, providing a serene and picturesque atmosphere.
Consider Bringing Earplugs
A few guests mentioned that the hotel is located near a small airport, and noise from the planes could be bothersome at times.
Check for Room Upgrades
Upgraded suites offer additional living spaces, providing more comfort and room to relax during your stay.
Explore Nearby Attractions
The hotel is conveniently located near Mission Bay Park, Old Town San Diego State Historic Park, and other popular attractions, making it a great base for exploring the area.
Be Mindful of Parking Fees
Several guests mentioned that there is a parking fee of $15 per vehicle, so it's worth factoring this into your budget when planning your stay.
Request Regular Housekeeping
While some guests appreciated the option to schedule housekeeping on specific days, others noted that daily housekeeping was expected and not consistently provided.
Enjoy the On-Site Dining Options
Guests can take advantage of the different dining options available at the hotel, from a breakfast buffet to craft beers and freshly made sandwiches at The Coffee Shop.
Take Advantage of the Fitness Center
The 24/7 fitness center provides a convenient opportunity for guests to stay active and fit during their stay.
Consider Room Location
Some guests mentioned that the hotel is expansive, so it's advisable to consider the location of your room in relation to amenities and potential noise sources.
Inquire About Event Spaces
For business professionals, the hotel offers 10 event rooms and flexible event space, along with a full-service business center, catering to various event needs.
Location
8110 Aero Drive, San Diego, CA 92123
What's nearby
- University of San Diego3.5 mi
- Old Town San Diego State Historic Park4.7 mi
- San Diego State University5 mi
- Marine Corps Air Station Miramar5.2 mi
- San Diego Zoo5.4 mi
- SeaWorld San Diego5.4 mi
- Marine Corps Recruit Depot5.5 mi
- San Diego Air and Space Museum5.7 mi
- Naval Training Center San Diego6.3 mi
- Mission Beach6.5 mi
- Qualcomm6.5 mi
- Gaslamp Quarter6.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Four Points by Sheraton San Diego
Low season | December |
|---|---|
High season | June |
Average price (weeknight) | $194 |
Average price (weekend night) | $213 |
When to book a room at Four Points by Sheraton San Diego
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.8 |
|---|---|
Distance to city center | 6.5 mi |
Nearest Airport | San Diego |
Distance to airport | 6.0 mi |