Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.7 "Location is great."10.0 "100%
enjoyed the restaurants & bars nearby ." 10.0 "Business sites within easy reach , said 100%." 10.0 "100%liked the proximity to shopping ." 9.4 "94%liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "Near to public transport , according to 100%." -
8.6 "Great service."9.6 "96% found the
staff to be very friendly ." 7.4 "74% said thereception staff was great ." 7.5 "75% thought theservice was very professional ." 10.0 "100% said theconcierge service was amazing ." -
6.5 "Average cleanliness."6.0 "Only 60% said
rooms were clean enough ." -
6.2 "Rooms are ok."6.0 "Only 60% said
rooms were clean enough ." 6.4 "Only 64% saidrooms were big enough ." 6.1 "Only 61% said therooms were modern ." 5.6 "For only 56%, thetv was ok ." -
5.2 "Sufficient wellness & sports facilities."5.4 "For only 54%, the
fitness area was satisfactory ." -
4.6 "Bar is not good."
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4.3 "Breakfast is below average."3.5 "65% said the
breakfast was too expensive ." -
3.9 "Internet is poor."4.7 "53% thought it was
overpriced ." 2.8 "72% said thewifi quality was bad ." -
3.6 "Value below average."4.7 "53% thought it was
overpriced ." 3.5 "65% said thebreakfast was too expensive ."
Overall Rating
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8.7 "Location is great."10.0 "100%
enjoyed the restaurants & bars nearby ." 10.0 "Business sites within easy reach , said 100%." 10.0 "100%liked the proximity to shopping ." -
8.5 "Great service."9.5 "95% found the
staff to be very friendly ." 7.0 "70% said thereception staff was great ." -
6.5 "Average cleanliness."6.0 "Only 60% said
rooms were clean enough ." -
6.0 "Average comfort."6.3 "Only 63% said
rooms were big enough ." -
5.7 "Rooms are ok."6.0 "Only 60% said
rooms were clean enough ." 6.3 "Only 63% saidrooms were big enough ." 5.6 "Only 56% said therooms were modern ." -
4.4 "Internet is poor."
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3.8 "Value below average."3.2 "68% said the
breakfast was too expensive ." -
3.7 "Breakfast is below average."3.2 "68% said the
breakfast was too expensive ."
Overall Rating
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8.6 "Great service."9.7 "97% found the
staff to be very friendly ." -
8.5 "Location is great."10.0 "100%
enjoyed the restaurants & bars nearby ." 10.0 "Business sites within easy reach , said 100%." -
7.6 "Good amenities."7.5 "75% thought the
building was wonderful ." -
6.4 "Average cleanliness."6.0 "Only 60% said
rooms were clean enough ." -
6.0 "Rooms are ok."6.0 "Only 60% said
rooms were clean enough ." -
5.5 "Sufficient wellness & sports facilities."
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3.4 "Value below average."
Overall Rating
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8.8 "Location is great."10.0 "
Business sites within easy reach , said 100%." -
8.7 "Great service."9.7 "97% found the
staff to be very friendly ." -
6.7 "Average cleanliness."6.1 "Only 61% said
rooms were clean enough ." -
6.2 "Rooms are ok."6.1 "Only 61% said
rooms were clean enough ." -
4.0 "Value below average."
Overall Rating
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8.7 "Great service."9.7 "97% found the
staff to be very friendly ." -
8.7 "Location is great."
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6.7 "Average cleanliness."6.3 "Only 63% said
rooms were clean enough ." -
6.5 "Rooms are ok."6.3 "Only 63% said
rooms were clean enough ." -
5.7 "Average comfort."
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3.5 "Value below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.2review from
Staff was friendly and helpful. Room quality didn't meet expectations for rates and hotel appearance.
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9.7review from
Location is amazing!! Very clean! Nice staff Didnt end up getting a room with two beds like I had reserved because I booked through a third party.
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7.7review from
Loved the room and location At check in, the young man at the front desk seemed a little condescending and rude.
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8.5review from
Very good location for the Gaslamp Quarter Didn't know that it was Valet Parking only at $47 per night. With this charge added to the room charge per night, I don't think I'd stay here again.
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6.0review from
They gave my Wrong room
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7.7review from
Room was nice and clean. The view was great. Location was great, located is in the middle of gas lamp and the convention center to take the ferry to Coronado. No self parking garage. Valet only at $47 a night.
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7.1review from
Room per night was cheap 120... plus tax... I was there for comic con...it's a hotel it's not a 4 star hotel though...maybe for location but the amenities are very basic and the guy there was rude at the front desk.
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10.0review from
Hotel was excellent location. From the minute we drove up to valet to checking in and out, customer service was great. Right in the main location of downtown gaslamp, next to Petco park which we were there for the All Star game. Had an amazing time. Would definitely stay here again. Customer service, location and hotel. Room was comfortable.
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6.0review from
Very expensive parking
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10.0review from
Two-minute walk to the exhibit halls and lots of shops and restaurants just outside the hotel doors. Central location for site-seeing as well.
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10.0review from
The hotel was lovely and the concierge was super helpful in finding me a place to get a relaxing mani-pedi.
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8.0review from
Convenient location, friendly staff. Super corporate, fixtures seemed old, rooms poorly ventilated.
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10.0review from
Staff was exceptionally nice & friendly. Room was perfect, clean & comfortable. Location was amazing, close to everything, but not too close, so noise was never an issue. Would be nice to have a larger bar that offered tap beer
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10.0review from
Very pleased with the room. Staff was very friendly. Great view. Great location. Comfy bed. 2 thumbs up!
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10.0review from
Always pleased with my visits to Hilton hotels. The concierge was very polite & offered me a complimentary upgrade. I called the front desk 3 separate times asking for extra blankets & pillows & nobody ever came to deliver them. Also, you're already charging a 5 star amount of money, why are you nickeling & diming your guests $45 just to park their car?
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9.7review from
Friendly staff and super comfortable rooms. 45 dollars for parking. It's valet, but it's the only parking available.
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7.7review from
Location. Public area of facility between the two buildings was dirty, bits of broken plastic, cigarette butts, not super visible but in sight. Was the day after St. party's but not impressed for a 400 dollar room. Room was okay, again the details though, little crevacies around light switches dirty, half of tub jets didn't work, seal around shower door partially broken...expect everything to be on point for the price we paid, our experience was a touch off.
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7.6review from
Location and staff. Bathroom wasn't so clean.
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9.7review from
Location is amazing!! Very clean! Nice staff Didnt end up getting a room with two beds like I had reserved because I booked through a third party.
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8.5review from
Very good location for the Gaslamp Quarter Didn't know that it was Valet Parking only at $47 per night. With this charge added to the room charge per night, I don't think I'd stay here again.
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10.0review from
Hotel was excellent location. From the minute we drove up to valet to checking in and out, customer service was great. Right in the main location of downtown gaslamp, next to Petco park which we were there for the All Star game. Had an amazing time. Would definitely stay here again. Customer service, location and hotel. Room was comfortable.
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10.0review from
Two-minute walk to the exhibit halls and lots of shops and restaurants just outside the hotel doors. Central location for site-seeing as well.
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10.0review from
The hotel was lovely and the concierge was super helpful in finding me a place to get a relaxing mani-pedi.
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8.0review from
Convenient location, friendly staff. Super corporate, fixtures seemed old, rooms poorly ventilated.
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10.0review from
Staff was exceptionally nice & friendly. Room was perfect, clean & comfortable. Location was amazing, close to everything, but not too close, so noise was never an issue. Would be nice to have a larger bar that offered tap beer
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10.0review from
Very pleased with the room. Staff was very friendly. Great view. Great location. Comfy bed. 2 thumbs up!
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10.0review from
Always pleased with my visits to Hilton hotels. The concierge was very polite & offered me a complimentary upgrade. I called the front desk 3 separate times asking for extra blankets & pillows & nobody ever came to deliver them. Also, you're already charging a 5 star amount of money, why are you nickeling & diming your guests $45 just to park their car?
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9.7review from
Friendly staff and super comfortable rooms. 45 dollars for parking. It's valet, but it's the only parking available.
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7.7review from
Loved the room and location At check in, the young man at the front desk seemed a little condescending and rude.
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7.7review from
Room was nice and clean. The view was great. Location was great, located is in the middle of gas lamp and the convention center to take the ferry to Coronado. No self parking garage. Valet only at $47 a night.
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7.1review from
Room per night was cheap 120... plus tax... I was there for comic con...it's a hotel it's not a 4 star hotel though...maybe for location but the amenities are very basic and the guy there was rude at the front desk.
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7.7review from
Location. Public area of facility between the two buildings was dirty, bits of broken plastic, cigarette butts, not super visible but in sight. Was the day after St. party's but not impressed for a 400 dollar room. Room was okay, again the details though, little crevacies around light switches dirty, half of tub jets didn't work, seal around shower door partially broken...expect everything to be on point for the price we paid, our experience was a touch off.
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7.6review from
Location and staff. Bathroom wasn't so clean.
