Porto Vista Hotel

The inside and how bad the paint looks terrible elevator its run down

- rob was amazing, other than that the staff was not exactly friendly - room was huge and had really high ceilings - location was ideal - checked into yelp and didnt receive a room upgrade - hotel had creepy photos in our room - 1 tiny elevator for everyone (including bar patrons) took forever to come - parking was $30 a night extra

My room and bed looked clean. Front desk people seemed nice and friendly. Centrally located making it easy to get around in San Diego. The carpet and bathroom look like they were remodeled in the last 2-3 years. I'm not sure when the hotel was built but it does seem like an old property. There was a slight scent maybe due to the age of the building. The hotel has a motel feel and the elevator takes too long. Some stucco missing from the exterior of the hotel from where luggage cart hit it. Outdoor AC units leak water onto pathway back to elevator. There was a large space between the door and the door stop in my room.

The decor was very chic and the location was fantastic. The bathrooms were too small.

Location, location, location. In little Italy near to everything Old property, rooms not clean, breakfast mediocre, very noisy

In the heart of Little Italy with great food around the neighborhood. Easy to walk everywhere. Rooms were nasty and could hear everythong. Had people smoking weed right outside my room.

Location I made my reservation at 11:59pm. I selected a same evening check in. When i ARRIVED to the hotel, I was told that my check in was not until 3pm. Was shocked- hotel was sold out! Called the next day, explained my error & issue- was explained the non-refund policy, even after your kind attendant put me on hold to ask a manager. Big disappointment. Wasted $130.00! Not happy & not certain i will use your service again unless this could be gracefully addressed. At least a partial refund would've been a kind gesture!

The rooms.are nice The tv did not have service. When we came to check in, they did not have any rooms that we paid for. The bathroom was making some noises so we couldnt sleep. I was really upset that they didnt have any rooms that we had paid for.

The restaurant was very convenient with a beautiful view of San Diego and breakfast was not bad. The room was clean and comfortable. The best view of the hotel is the one or two pictures you'll see online of the front. Once inside the courtyard and hotel look like a motel and could use new paint and some freshening up for the price you're paying. The elevators are slow so be prepared to wait on them.

Nice location The pictures looked nicer than the actual hotel. The courtyard and hotel loed more like a motel

Cheap feel. Not worth the cost

Nothing. Parking is $22, staff are poorly trained, rooms are small, made reservations and were given a room subpar AND still charged for the more expensive room that we were not given. What really bothered me was the person checking us in did not even tell us they were out of rooms. We booked a room with a balcony and upon checking in, they made us wait 20 minutes while they constantly answered other peoples calls and frantically telling us to hold on. After finally being given our room, we walked in to find a tiny room with no balcony. When we called the front desk, their response, "Yea, we are out of balcony rooms." ...Were they hoping we would just check in and not notice? They could have given us a heads up and try to accommodate us. Instead they acted as if everything was normal to try to get our money without providing us with what we were guaranteed. I bet if we did not complain, they would have never even try to switch our rooms the day after. What's worse is upon check out. They tried to charge us for an extra day of valet parking when we clearly stated to them the night before that we had found street parking and would no longer need valet. Horrible stay.