Porto Vista Hotel

Location

I made my reservation at 11:59pm. I selected a same evening check in. When i ARRIVED to the hotel, I was told that my check in was not until 3pm. Was shocked- hotel was sold out! Called the next day, explained my error & issue- was explained the non-refund policy, even after your kind attendant put me on hold to ask a manager. Big disappointment. Wasted $130.00! Not happy & not certain i will use your service again unless this could be gracefully addressed. At least a partial refund would've been a kind gesture!

The rooms.are nice

The tv did not have service. When we came to check in, they did not have any rooms that we paid for. The bathroom was making some noises so we couldnt sleep. I was really upset that they didnt have any rooms that we had paid for.

I really liked the location where the Porto Vista was located. I only took a cab once when I got to San Diego only to realize that the hotel would pick me up and drop me off at the airport. It was really close to public transportation. The rooms were also very clean and we'll kept.

I did not like how noisy the plumbing was, being a plumber this drives me crazy and wouldn't ha e expected it to come from such a nice hotel but other wise every thing was great