Pros (+) The bedroom and furnishing were exceptional.
Cons (-) Nothing
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Amenities at The US Grant, a Luxury Collection Hotel, San Diego
- Snorkeling
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
Reviews of The US Grant, a Luxury Collection Hotel, San Diego
8.2
Very good
405 verified ratings
Wonderful
257
Very good
36
Good
34
Okay
21
Fair
20
Mediocre
12
Poor
25
Summary of reviews
Guests say
Guests frequently compliment the hotel's central location, making it convenient for exploring downtown San Diego and nearby attractions. Many reviewers also highlight the comfort of the beds and the overall beauty of the hotel. However, there are mixed feelings about the service, with some guests finding staff helpful and professional, while others report issues with housekeeping, front desk responsiveness, and valet service. Some negative comments mention noise, expensive parking, and concerns about safety and the surrounding neighborhood, particularly due to the presence of homeless individuals.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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8.1 out of 10
213 reviews
8.4 out of 10
61 reviews
9.6 out of 10
1 review
9 out of 10
5 reviews
All reviews
Cons (-) The room smells like mold. I stated 5 hours and left. Booked a hotel next door. Worst experience ever.
Pros (+) The historic hotel was clean and the staff was courteous. Rooms were a fair size and had all the amenities that I would want in a luxury hotel. The lobby was comfortable for getting caught up on email (and had a great cup of coffee in the morning). As mentioned in the title, I have never had such a comfortable bed and wish I could take it home with me.
Cons (-) The hotel cannot control this, but the area is filled with homeless and panhandlers that made it uncomfortable to walk to the Gaslamp district or Midway museum (it's worse on 4th Street). Next time we will likely stay close to the waterfront where the problem seems to be lessened.
Pros (+) Good, comfortable bed; historic setting; very good food in their grill: their sea bass w/ artichokes, arugula pesto and spinach cavalcati was incredible. Geat Caesar salad at lunch; good bar service; excellent Bloody Mary! Nice housekeeping staff. Helpful concierge gave me good info about getting to the San Diego Zoo.
Cons (-) Snooty front desk clerk: I was staying 2 nights on SPG points, an SPG Gold member. Took advantage of early check in and 4pm checkout - that was great. Front desk clerk says: "Sorry can't upgrade you at checkin." And I say, if I didn't check in until after my day's activities after 6pm, could I get an upgrade?" response: "No". So why did you even say that sh*t in the first place? Total droid. Also,...
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Pros (+) Enjoyed our stay with our 5 yr old. Very courteous staff, local amenities, and close Seaport Village and other site seeing entertainment. Now a favorite, will definitely stay again in the near future.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the dining options at the hotel?
The hotel offers three dining options: Grant Grill, Grant Grill Lounge, and the Rendezvous Bar, where guests can enjoy breakfast, lunch, and dinner without leaving the property.
Are there any specific amenities for relaxation and de-stressing?
Yes, the hotel offers a Spa Suite on the eighth floor, where guests can enjoy a custom spa experience Monday through Friday, providing a perfect opportunity for relaxation and de-stressing.
What can guests expect from the hotel's fitness center?
The hotel's fitness center is open 24 hours per day and includes cardio equipment and free weights, ensuring guests have access to fitness facilities at any time during their stay.
Is there 24-hour room service available at the hotel?
Yes, guests can order from room service 24 hours per day, ensuring that they can enjoy meals and snacks at their convenience throughout their stay.
What are some nearby attractions guests can enjoy during their stay?
Guests can explore nearby attractions such as Balboa Park, the San Diego Zoo, and Petco Park, all just a short drive away, providing a variety of options for entertainment and exploration.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Higher Floor
Consider booking a room on the 4th level or above to avoid street noise and for a better view, as lower-level rooms may overlook homeless individuals outside.
Explore Nearby Dining
Take advantage of the concierge's dining suggestions for wonderful local dining experiences in the Gaslamp District and Little Italy.
Consider Room Selection Carefully
Be cautious when booking a room, as some guests reported issues with noise from construction and protestors outside, as well as cleanliness and maintenance problems in certain rooms.
Be Mindful of Additional Charges
Keep in mind the mandatory valet fee of $60 per day, and potential additional charges for parking, as some guests found these fees to be unexpected and excessive.
Enjoy the Spa Suite
Indulge in a custom spa experience in the Spa Suite located on the eighth floor, available Monday through Friday, for a relaxing and personalized retreat.
Take Advantage of 24-Hour Room Service
Guests can order from room service at any time, providing convenience and flexibility for dining preferences.
Seek Staff Recommendations
The knowledgeable and passionate staff can provide valuable insights and recommendations for exploring downtown San Diego, including the Gaslamp District, Little Italy, and the harbor.
Consider Higher Room Categories
Consider upgrading to a suite or a higher room category for a more luxurious and spacious experience, as some guests found the standard rooms to be smaller than expected.
Plan for Limited Hotel Amenities
Note that the hotel does not have a pool or extensive on-site dining options, and the bar has limited hours, so plan dining and leisure activities accordingly.
Be Prepared for Downtown Area
Keep in mind that the downtown area may not meet all expectations, as some guests found it to be less appealing than anticipated.
Location
326 Broadway, San Diego, CA 92101
What's nearby
- Gaslamp Quarter0.3 mi
- PETCO Park0.6 mi
- San Diego Convention Center0.7 mi
- San Diego Air and Space Museum0.9 mi
- San Diego Zoo1.2 mi
- Marine Corps Recruit Depot2.7 mi
- Naval Training Center San Diego3.2 mi
- Old Town San Diego State Historic Park3.4 mi
- Shelter Island3.9 mi
- University of San Diego4.2 mi
- SeaWorld San Diego5 mi
- Fort Rosecrans National Cemetery5.2 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The US Grant, a Luxury Collection Hotel, San Diego
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
April | May | $432 | $571 |
Cheapest month to stay with an average 34% drop in price. | Most expensive month to stay with an average 31% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
The US Grant, a Luxury Collection Hotel, San Diego
Which month has the cheapest rates at The US Grant, a Luxury Collection Hotel, San Diego?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at The US Grant, a Luxury Collection Hotel, San Diego is August, with an average nightly rate of $336. The most expensive month is February at $451 per night.
What is the cheapest day to book The US Grant, a Luxury Collection Hotel, San Diego?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book The US Grant, a Luxury Collection Hotel, San Diego is Monday, with an average nightly rate of $337. The most expensive day is Saturday at $581 per night.
How far in advance should you book The US Grant, a Luxury Collection Hotel, San Diego?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at The US Grant, a Luxury Collection Hotel, San Diego, book around 6 weeks in advance. This could save you approximately 30% compared to booking last minute.
KAYAK's top tips for your stay at The US Grant, a Luxury Collection Hotel, San Diego
FAQs when booking at The US Grant, a Luxury Collection Hotel, San Diego
Nearby hotels and places to stay
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.3 mi | San Diego | 2.4 mi |