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spacious room, friendly staff, lack of cheese for breakfast
The staff were really, realy friendly; in fact, I left my shirt in my room and they called me 4 times to remind me to come and pick it up. The room was comfortable. The WiFi was patchy and the ethernet cable system did not work. I had asked for a non-smoking room, but had been given a smoking room.
Convenient for my office. Choice of menu limited
The choice was based on two criteria, close to Linate airport and easy access to Milan center. The hotel met the criterias and was good value for money. The area is residential green and quiet but some new businesses which can make it a good business hotel. Staff was helpful room modern and clean. The only negatives were the noisy a/c and a shower door that leaked.
Location, quiet area, metro connection, pub next to hotel missing tomatoes (and other vegetables) at the breakfast
Loved the buffets, and the business area (computers)
Not particular comments, place to sleep Not sufficient parking places
The room bathroom was extremely dirty, top of the bath tub is full with dust and spiderwebs.
service, friendlyness and helpfulness of the staff unable to open windows in my room
very comfort Close Station, free Wi Fi internet
convenient distance from airport and meeting place too expensive even not including breakfast.
It is close to Linate and a free shuttle service is provided. Check-in was prompt and staff pleasant The rooms are quite small for a five star hotel and the room temperature was unaccepatbly high . The Wi-Fi was very expensive and, in my view, a hotel of this type should provide internet connections free for its guests. I raised a complaint with the hotel on several issues
Easy to find and well located The restaurant was miserable both for the food and the personnel working in.
check in check out formalities where tru professional and quick...they did have bell desk to help us with the luggage!! taxi was never awailable that easily...though u cud call for one
covenience to business meeting lifts were busy at the peak time
The comfortable of room
We chose this hotel for the convenient location to explore lakes area and also Milan without having to drive into the city. It was perfect for this and the friendly, helpful staff,the facilities provided throughout the hotel, and the spacious room were excellent.
The quality service, restaurant and breakfast Hard to find
Room, food far from city center, staff service moderate especially in the restaurant
The bathroom needs renewing
The informations the staff gave about all the questions I asked them. I liked the hotel. This question doesn't apply.
As I travel to an exibithion in RHO the location is ok. It's between the town and the fairground. Just prepare to spend 20/25€ per taxi service to go to town or to the fair.
the rooms were large and very clean. staff were helpful the location.its in the middle of nowhere.theirs no resturants or anything close by.
you should take it out of your offerings location, structure, neighborhood, price
Near train station. Decor..terrible location.. Cocks crowing for hours on property. Extremely cheap finishes.
it is a good hotel, and the staff is very friendly ! the room was very hot, the airconditioning did not work or was not turned on yet at this time of the year.
It´s location near Linate Airport No air conditioning in the room and a strange smell (detergent)
very good hotel.
The restaurant has good food and the wine was good. Helpful people in the reception. We borrowed an adapter for electric appliances. The room was very hot and the air conditioning was turned off for the season. There was only hot air in the air condition.. So, we had to open the window to the busy and noisy road outside. But worst were all the mosquitos that came in during the night. Little sleep and many stings! BTW. Wireless internet should be included (free) in modern hotels!
Excellent breakfast buffet
The hotel was right in the center of a small town outside Venice but impossible to find. The personnel did not speak English well enough to tell us how to get to the hotel.
they offer the shuttle bus to the ariport and from the airpot to the hotel. But when I was in Linate airport I call to have the shuttle but they told me that the shuttel was not available becase the had a problem with the driver and they don't have any other driver. So I tool a taxi and I paid 20eur. When I was in the Hotel I asked a refund for the taxy because I expected a shuttle service but they did want to refound my taxy fee.
Fast ride to Linate airport. Although shuttle was off Sunday's. And restaurant closed Saturday night. Well kept large room. Great staff.
Hotel staff very friendly. Excellent service. Great location near the Metro, and Linate airport. Shuttle service starts at 7AM only and flights are sometimes earlier than that.
Responsabile maleducatissimo e zero attenzione verso le esigenze del cliente
good simple layout efficient and usable good stay
The friendly staff and the quiet rooms the massage room was advertised but no massage was available
Bad quality of the breakfast and bad quality of the restarant
Very comfortable and nice hotel. Good services and very kind staff. The windows were dirty and couldn't look out. The surroundings are not that nice.
Room was too cold, seem heater heat up to the temp set.
Our stay in Milan was excellent. Clean room, good service. The receptionists we're very helpful as far as directions and references to restaurants. No complaints!!
Appreciated car parking. Great and helpful staff. Great location near subway. Greatly appreciated currency exchange service. Good breakfast.
The hotel was very well situated, 1-2 mins from the underground station and a few stops from all the sights. I felt more information about the hotel and the facilities would have been very useful( a book in the room, with details of the facilities)
Front desk staff very helpful advising us about the train. They provided us a box breakfast since we had to leave at 5am. Called the taxi for 5 am pick-up. Also provided me with nail polish remover. Even gave us a suite. Great buffet breakfast. Front desk staff called a taxi for us on the wrong morning & called us at 5 am to say it was there.
The big and perfect bed
breakfast was great
the hotel staff was very nice and communicative. The location is good, regarding the fact that in 10 minutes you are in the center of the city. the breakfast could be improved.
size of room no
Breakfast buffet, bed, cleanliness Strange shower solution with large see-through glass towards bed
room was nice soap
Nice lounge area with light snacks in the early evening. No coffee pot in the room. But that's typical for Europe.
Good service, nice room, colorful breakfast, all you need No
We received superior room instead of standard with no additional costs. The room was nice and comfortable, well designed, really nice bathroom. The breakfast in the hotel is tasty with many things to choose. Staff is friendly and helpful. The hotel is well located, very close to the Stacione Centrale and metro. We will definitely choose the hotel when we are in Milano again.
i booked for 2 standard double rooms and they upgraded to executive room the room was spacious with modern facilities. . especially bathroom was very good. breakfast was good and fresh. i had lunch at hotel restaurant as well the food was tasty as well. when i check in there is group tourists and it took long time to check-in. the receptionist was very unkind and he really annoying me. even i remember his name. but, when i check-out, the guy with glasses was extremely helpful and kind he was very busy though.
The cleanness and facilities nothing
Good location, good breakfast, nearby shopping area. staffs were cold, not so freindly.
Мery nice design, all new, the room was very spacious, very nice modern hotel It was little bit cold in the room
New refurbished rooms are great (but not all floors, other are nice too), nice breakfast
great hotel serving a huge breakfast selection, staff friendly, brilliant location near to shops and sightseeing,
the receptionist , Mr -i dont remember his name -help us with our flight cancellations in order to return to athens -he was exceptional the room was not very nice as the ones in the hotels internet site
Excellent breakfast. Great location Price for internet access was excessive
Close to city centre The rooms are ancient and the price was so high. Would never stay again.
Location, Value for money, efficiency, Taxa right outside Not very important, but mentioned here anyway: the view from the window, the bathroom was somewhat worn
The location in the Milan city centre, just 5 minutes walking distance to Dome. The unaccommodating/uncordial staff at the reception. / The waiting: for check-in, for check-out, to get a table at breakfast during apparent peak-time, to find a table in the hotel lobby-bar during saturday daytime as they were hosting a conference.
Breakfast buffet, reception's assistance & location (Milan)
good location for Duomo and shops breakfast was too busy and not enough food or staff
Hotel staff were very friendly and helpful. The design of the hotel and the new refurbished rooms were really nice. Excellent choice for your stay at Milan.
Great Hotel, great staff
for us not much was positive about this hotel unfortunately, we would definitely not go to this hotel ever again overpriced for five star hotel, poor hygiene in jacuzzi (growing mold on the side), tv did not work at first, nothing included in the initial room rate, exorbitant extra costs like 120 euros per night for pets (!!!), 22 euros or more per day for simple internet use, reception then also tried to charge us 20 euros extra per day for the already included buffet breakfast (the excuse was that american breakfast costs more than the continental breakfast, which was not advertised on the internet), taxi and concierge staff at the hotel entrance making fun and jokes about hotel clients in italian (unfortunately we understand italian very well...), tiny rooms, car key is taken away with or without the hotel client's permission and car is far away.
A great true five star hotel. Excellent and knowledgeable concierge. Location is outside of the Montepoleone shopping district so a nice oasis to come home to at pIazza Republica. Great part was frequent Benz stretch limo pickup and drop off from the hotel to La Scala/ Duomo and Montepoleone area -- that was extreme helpful with kids. Had an upgrade which was appreciated and not asked for. Breakfast were absolutely excellent and included in our price. Champagne, full hot foods and fresh fruits and pastries. Will definitely be back!! My only minor tif was pool was closed for renos. Minor and everything was to our or beyond our expectations.
Very upscale with an attentive and helpful staff. The facilities and decor are kept in impeccable shape. The hotel is near the train station and there is a limo service to Piazza Duomo. Room service, mini-bar, and restaurant seemed excessively expensive, as is the charge for internet service.
Room decor Breakfast prices were ridiculously high and quality was horrible. They also rip you off. We dined a la carte for breakfast the first day but were charged for the super high priced buffet. The good itself was horrible. Second morning all we had was juice , crossaint and coffee and were once again ripped off. This hotel is a rip off. Only good for business people billing their companies. Hotel was not even able to correct our charges during check out leaving us a bet other taste of being ripped off.
Amazing service, incredibly thoughtful staff, and beautiful surroundings are expected at this hotel. 5 star service, 5 star price. Make sure you work out a way to include breakfast, as it is expensive, but divine. Be wary about the high valet prices. Overall, you pay for what you get and this property does not disappoint. High valet prices.
Everything about the hotel and the stay. Nothing I didn't like
all was excellent
Very curteous concierge staff and personnel in general. Very clean.
- Luxury. - The Value.
Opulent hotel, nice respite Pricey
Shuttle service to shopping area (very convenient when carrying a lot of bags) close to train station, delicious breakfast Spa at hotel is overpriced and has mediocre spa service, otherwise hotel is fantastic!
pool, restorant problems with staff
The location of the Hotel Boscolo is perfect, nice designer Hotel The bathroom is much to small, the superiour room even doesn't have a bath, and the nice shower doesn't have much pressure on the water. The closets are very tiny and they are located in the small bathroom.The staff wasn't so friendly. The reception is just a table, so not client friendly. The seperate toilet is very noisy.
Excellent design, in room amenities and overall feeling, excellent location, but may get stuck in traffic to get close, so be prepared to walk "last mile" if you want to get there quicker, new and trendy Poor breakfast (charged extra 35Eur pp, without info that it is not included in price, not a value for money), little additional suggestion was offered - just menu handed, poor English of some staff (I guess they were not yet comfortable with their skills as hotel just opened), although express checkout was ordered in the evening, next morning had to wait for checkout, not yet many guests so hotel felt deserted
The hotel is realy unconventional and creative in case of design. Services are not coresponding to five star hotel. The pool, which is one of the main atractivness is closing too early (8pm). We changed the room because of broken leg of the bed and broken shower. In the another room was noisy a electric equipment whole night. There was 15minutes waiting for a breakfest table. The breakfest choice was limited less than usual three stars hotel, despite the cost of breakfest was 35E per person. Very far from to be satisfied...
Please write at least 15 words Room service. Very unorganized
Comfort, size of rooms, design, location and service Insufficient shelfing for putting toiletries & clothes in the shower area
te spa relax its very good,wen zou are tired of all dhe shooping in milani dhe spa relax is the beter thing in this moment. the staf it was a litele slowli
Location was perfect. Rooms very nicely done up. Got a great rate as it was pretty much @ the eleventh hour.
The location together with the view of the Duomo is, certainly, a big advantage! Also I'd point out a markable originality and cosyness of the rooms. Unfortunately, the level of service didn't meet our requirements. Thus, we waited for the in-room breakfast (consisting of omelet!!!) for an hour, giving constant calls to the room service and were almost late for the train after it. The change of the room also took quite a lot, something about an hour as well. All in all, they don't hurry to make guests' stay comfortable.
Location and staff was very friendly
The room style and location Only the time of checkin and checkout
Friendly, Comfortable + Fantastic Breakfast Location, Very close to Central Station. Not good area
easy access to central milan
location, and room size old equipement (TV, and phone not functioning), AC not functioning as well.
Staff is excellent and take care about details. They also noticed that it was my birthday and they sent to my room a cake and a bottle of excellent Spumante
Good location Concierge not very helpful/knowledgable for a 5star hotel
the rabishest hotel i use it so far.
We had a great time Hotel was beautiful. Our room was lovely and big with a nice balcony. Room service was excellent too. Will definitely return.
The lovely fruit and sweets when we returned to our room. The location was not near the sites we were interested in seeing.
he wortste hotel ever been..... should be rated as one star even less i was shocked of the place its petty to be called Le Meridian very old very dirty very awful
Convenient location right by central train station.
nice room, very good restaurant
Friendly staff, good location, value for money
location the room as per the booking was superior double but was not up to the mark.
I Liked The Mini Bar In The Room With Free Soft Drinks And Water, Also The Breakfast Was Excellent With a Great Selection Of Hot And Cold Food, The Staff Were Very Friendly And Helpfull.
Everything! Brilliant staff, brilliant location, brilliant weather! The breakfast was unbelievable.
Great location just outside the central station and metro at the end of the street. Complimentary tea/coffe/water/snacks in the lounge. Great breakfast. Hotel staff very friendly and efficient. nothing.
The hote is situated only 200 meters from Milan's main train station, there's free internet connection, the breakfast buffe is good. It is completely nonsmoking hotel. I would like more open t.v. channels.
The hotel well located. A good value for money hotel. My rating 9.5/10 No almond crossants anymore.....oh well.
The location and the lake-facing balcony room. In November, the town is mostly shut down.
for milano good price adn for italy not bad breakfast the room was very small and old furnished...
the location and the staff are really friendly the health club should be better in such nice hotel
The quality of the hotel doesnt match the price
the staff only i have stayed at the westins in america and this one was the worst the food was awful breakfast and dinner i would never stay at that hotel again not worth the money i paid for 1 night an absolute disgrace
I highly value hotel staff and they willingness to help us with things such as restaurant selection/rreservation. There is currently large problem in getting to the hotel from North of Milan due to major construction in surroundings
staff very helpful and friendly. good spa treatments
The room was excellent Poor service with ridiculous prices
the location is good because it is near the center of the city the room was not comfortable and I complained about the noise that disturbed me
it was nice hotel and clean the parking fee too expencive (40eruo)
room service dıd not replace empty bottles.
The Westin was the 3rd hotel we stayed at in Milan after the first hotel (a boutique) being a massive disappointment and the second hotel trying to double the price on the second day. Arriving at the Westin you are greeted with old world luxury and modern amenities. Staff were superb, bed lovely, location impeccable. As a soiled gal from Manhattan- this met and exceed expectations!
great stay . my favorite hotel in milan
Lage, Ausstattung, Service! Needs refreshing, carpet shows spots! Garage billing for one night € 57,-- (your indication € 50,--) appears to be excessive!
1 Location is perfect for shopping! Just this! When they gave me the key from the room! The room was dirty! After they are changed the room! Air Condition system was broken! Lamp in the toilet was broken!
Service is good, the location is excellent for shopping in Milan The classic number is not comfortable and very small, it was street view and it was very noisy in the morning.
Although we had a reservation for 3 nights, we've stayed there only one night because the conditions were like a 2 stars hotel.
I stayed for two nights the location of the hotel is exellent for somone who wants to do shopping in melan the colors and design of the rooms is outdated and the reception and lounge area is dim and lacks artificial lighting
The service was very good. The concierge advise very helpful. The location from our point of view was perfect with the shops and Duomo all close. We never ate in the hotel however I understand the restaurant to be very good.
The bar and the staff there was a funny distinctive smell in the room and I don't know what was the cause.
Good location, helpful staff, decor and Trattoria Bagutta on Via Monte Napoleone The terrace on our room was a bit grubby, silly internet prices and no internet in room other than the tv.
I have always found the Carlton to have all ready upon my arrival. My room was available and all was in order. The staff is always very helpful and informative. You cannot beat the location of the hotel to the great shops. The one thing i find about my stay to need updating is the comfort of the bed. Mattress, pillows and possibly softness of sheets need some change. It is not the most comfortable.
staff was very helpful and accomodating photos at booking.com indicated swimming pool, but ther4e is no pool. The spa was closed during our stay
reception staff wereunbeliveble bad.
Great location by the Duamo accompanied by helpful and efficient staff behavior
central location & room we had was grand and spacious breakfast was so-so but then
Lack of staff able to iron a shirt at 10pm. No housekeeper services available.
Location, Hotel Bar
The staff was extremely helpful and they spoke English very well.
it was cold in the room
the staff were excellent - very inviting and welcoming. the room was very modern and clean and the bed was very comfortable. very close to all shopping and restaurants - excellent location.
Style and comfort, very close to the Doumo I would have liked more cleanliness of the room and bathroom, especially, from the very first day, but this was corrected in next day
location. Right next to the Duomo and the Galleria. the breakfast room was a little pathetic. the chairs cut off the circulation to your lower legs and your feet fall asleep.
very very nice position near Duomo. You can walk to the metro by walking. Hotel stuff are very helpfull and do their job well.
Location It's a stretch to rate as 4 star. Location was great and it's certainly going for the luxury market. Poorly functioning shower in our room was a disappointment for the price. Worse was the service. It was not that our needs were not taken care of but more the manner (attitude) with which they were taken care of. We felt we got poor value for money. 2 stars.