Overview

Hotel Metropolis

25 Mason Street, San Francisco, CA 94102, United States
+1 415 775 4600

$185+

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Rates

Overall guest ratings

6.3/10 Good
Based on 969 reviews
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Review highlights

  • 8.0
  • 7.1
  • 4.6
  • 4.1

Good to know

  • Great shopping

Nearby

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    About

    With a stay at Hotel Metropolis, you'll be centrally located in San Francisco, steps from Westfield San Francisco Center Shopping Mall and minutes from San Francisco Mint. This hotel is close to Union Square and Lombard Street.

    Rooms

    Make yourself at home in one of the 105 guestrooms. Pay movies and video-game consoles are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.

    Amenities

    Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services.

    Dining

    Enjoy a satisfying meal at a restaurant serving guests of Hotel Metropolis. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request).

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    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Business center
    • Concierge service
    • Laundry service
    • No smoking
    • 24 hour front desk
    • Safe
    • Storage available
    • Facilities for Disabled Guests
    • Cribs available
    • Restaurant
    • Bar/Lounge
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    6.3 Good
    Based on 969 reviews
    • 8.0 "Great service."
    • 7.1 "Good location."
    • 5.8 "Average cleanliness."
    • 4.6 "Internet is poor."
    • 4.1 "Bad amenities."
    • 3.7 "Vibe wasn't good."
    • 3.7 "Rooms are not good."
    • 2.9 "Quite uncomfortable."
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    Overall Rating

    6.6 Good
    Based on 329 reviews
    • 8.4 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 7.4 "Good location."
      9.9 "99% liked the proximity to shopping."
    • 6.1 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.6 "Average value."
    • 4.2 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
    • 4.2 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 3.6 "Rooms are not good."
      3.0 "70% said rooms were small."
      3.0 "70% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
    • 3.1 "Quite uncomfortable."
      3.0 "70% said rooms were small."
      2.3 "77% thought it was too noisy."
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    Overall Rating

    6.2 Good
    Based on 184 reviews
    • 7.8 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 7.2 "Good location."
      9.9 "99% liked the proximity to shopping."
    • 5.2 "Average cleanliness."
    • 3.9 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
    • 3.2 "Awful rooms."
      4.9 "51% said rooms were dirty."
      2.5 "75% said rooms were small."
    • 3.1 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
    • 2.7 "Quite uncomfortable."
      2.5 "75% said rooms were small."
      2.2 "78% thought it was too noisy."
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    Overall Rating

    5.5 Okay
    Based on 251 reviews
    • 8.3 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 6.7 "Location is acceptable."
    • 4.5 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 4.1 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      0.3 "97% complained about the elevator."
    • 3.8 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 3.5 "Rooms are not good."
      3.6 "64% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      3.1 "69% found problems with the furniture."
      2.1 "79% said rooms were small."
    • 2.5 "Quite uncomfortable."
      2.0 "80% thought it was too noisy."
      2.1 "79% said rooms were small."
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    Overall Rating

    7.1 Good
    Based on 203 reviews
    • 8.1 "Great service."
      8.3 "83% found the staff to be very friendly."
    • 7.6 "Good location."
    • 5.9 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 4.1 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      3.2 "68% said rooms were small."
    • 3.9 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
    • 3.8 "Not very comfortable."
      3.0 "70% thought it was too noisy."
      3.2 "68% said rooms were small."
    • 3.8 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
    • 3.7 "Vibe wasn't good."
    View all review categories
    Good to know
    "Great shopping"
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