Overview

Hotel Metropolis

25 Mason Street, San Francisco, CA 94102, United States
+1 415 775 4600

$128+

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Rates

Overall guest ratings

6.5/10 Good
Based on 989 reviews
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Review highlights

  • 9.2
  • 8.0
  • 4.3
  • 4.2

Good to know

  • Great shopping

Nearby

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    About

    With a stay at Hotel Metropolis, you'll be centrally located in San Francisco, steps from Warfield Theater and Golden Gate Theatre. This hotel is close to Union Square and Lombard Street.

    Rooms

    Make yourself at home in one of the 105 guestrooms. Pay movies and video-game consoles are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.

    Rec, Spa, Premium Amenities

    Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services.

    Dining

    Enjoy a satisfying meal at a restaurant serving guests of Hotel Metropolis. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request).

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    Amenities

    • Parking
    • Free Wi-Fi
    • Business center
    • Concierge service
    • Laundry service
    • Wheelchair accessible
    • No smoking
    • 24 hour front desk
    • Safe
    • Storage available
    • Cribs available
    • Restaurant
    • Bar/Lounge
    • Pets not allowed
    • Internet
    • Laundry facilities
    • Meeting/Banquet facilities
    • Outdoor pool
    • Air-conditioned
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    6.5 Good
    Based on 989 reviews
    • 9.2 "Food is to die for."
    • 8.0 "Great service."
    • 7.4 "Good location."
    • 5.8 "Internet is average."
    • 4.3 "Bad amenities."
    • 4.2 "Rooms are not good."
    • 3.8 "Vibe wasn't good."
    • 2.9 "Quite uncomfortable."
    • 2.0 "Awful breakfast."
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    Overall Rating

    6.6 Good
    Based on 356 reviews
    • 8.2 "Great service."
      8.5 "85% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 7.6 "Good location."
      9.7 "97% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 6.6 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 4.0 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      3.8 "For 62%, the lobby entrance was sub-standard."
      1.9 "81% thought the facilities needed updating."
    • 3.9 "Rooms are not good."
      2.5 "75% said rooms were small."
      0.6 "Air conditioning was criticized by 94%."
      4.5 "55% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      1.1 "For 89%, the rooms looked old."
    • 3.6 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
      3.8 "For 62%, the lobby entrance was sub-standard."
    • 2.9 "Quite uncomfortable."
      2.5 "75% said rooms were small."
      0.6 "Air conditioning was criticized by 94%."
      1.8 "82% thought it was too noisy."
    View all review categories

    Overall Rating

    6.7 Good
    Based on 128 reviews
    • 8.1 "Great service."
      8.5 "85% found the staff to be very friendly."
    • 7.6 "Good location."
      9.7 "97% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
    • 6.2 "Average value."
    • 4.5 "Bad amenities."
    • 4.0 "Vibe wasn't good."
    • 3.7 "Rooms are not good."
      2.2 "78% said rooms were small."
      0.6 "Air conditioning was criticized by 94%."
    • 2.5 "Quite uncomfortable."
      2.2 "78% said rooms were small."
      1.8 "82% thought it was too noisy."
      0.6 "Air conditioning was criticized by 94%."
    View all review categories

    Overall Rating

    6.3 Good
    Based on 247 reviews
    • 8.4 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 7.2 "Good location."
      9.7 "97% liked the proximity to shopping."
    • 6.9 "Average value."
    • 5.9 "Internet is average."
    • 4.4 "Rooms are not good."
      1.2 "Air conditioning was criticized by 88%."
      1.0 "90% thought they were poorly maintained."
      2.1 "79% said rooms were small."
      3.3 "67% found problems with the furniture."
    • 4.3 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      4.0 "For 60%, the lobby entrance was sub-standard."
    • 3.9 "Vibe wasn't good."
      4.0 "For 60%, the lobby entrance was sub-standard."
      2.4 "76% criticized the unstylish hotel."
    • 3.1 "Quite uncomfortable."
      1.2 "Air conditioning was criticized by 88%."
      1.8 "82% thought it was too noisy."
      2.1 "79% said rooms were small."
    View all review categories

    Overall Rating

    6.9 Good
    Based on 257 reviews
    • 8.0 "Great service."
      8.5 "85% found the staff to be very friendly."
    • 7.4 "Good location."
    • 7.0 "Good cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 4.2 "Rooms are not good."
      4.6 "54% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
    • 4.2 "Vibe wasn't good."
      4.3 "For 57%, the lobby entrance was sub-standard."
    • 4.2 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      4.3 "For 57%, the lobby entrance was sub-standard."
    • 3.6 "Not very comfortable."
    • 1.8 "Awful breakfast."
    View all review categories
    Good to know
    "Great shopping"
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